Always a sweet experience and tasty treats! Never hesitate to stop and get some really good sweet treats

Arrived at 11:30 on a weekday to pick up some cookies as gifts but nothing available. Ended up making me show up to a social gathering empty handed. Two of the three iPads were down. One iPad at the counter was working but very dirty. No cookies available according to the iPad. I asked the girl working a few feet away from me but she wasn't very helpful. I thought surely the iPad might be wrong. How can a cookie store run out of cookies before lunch?? No explanation that they may have sold out of their morning batch or whatever the situation is. Either she doesn't like her job or gets asked this question way too often, but it wasn't very friendly. I've never been blown away by Crumbl cookies as I find them more aesthetic than tasty. I prefer Specialty's cookies a lot more. We will see how long Crumbl lasts before cookies go out of style like cupcakes causing Sprinkles' and Crumbs' demise. read more

I come to Crumbl to get cookies a lot. The selection is great and you cannot go wrong with the standard flavors (aka chocolate chip). Sometimes I get a new flavor that is spot on delicious and sometimes I get a flavor that is just a sugar bomb. The Baseline: For a desert shop the flavor of offerings must out-weigh the taste of pure sugar, there must be unique/rare offerings that drive me to go there, and the value of the desert must be balanced with the fact I probably just finished a meal. October 2025 Review: Food: I admit I ate before my camera on this review (sorry no pictures of my cookies). They were soft, moist and delicious. If you come to crumble you will fulfill your cookie desires. Service: You order from the kiosk, pay at the kiosk, and staff is efficient in prepping your order. At the same time they are prepping cookies for that/the next day to be baked. Hard working staff. Ambiance: There is no seating but it is a clean active bakery environment. Bright and well decorated. read more

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I've been to Valencia, Marina Del Rey, LA on Venice, and this location. This one is a good one! The service at all of them is very basic, ie ambiance is quiet no music and not a vibe, it's like you can feel the workers working and the "job" vs this being a fun place to be, but they're cordial, not necessarily nice but not unfriendly either, just there. But I came for a warm soft yummy cookie and that's what I got. Double Choco Chip ( which I forget is too much chocolate for my liking but it's still yummy) and the cake batter cookie which is my first time and it's a little too sugary for me. So far the strawberry cookie and the milk chocolate are my reigning favs. read more

Crumbl - Hawthorne - Double choco chip - Bakeries Near Me - Hawthorne, California

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Came on Tuesday & tried the new mousse cup & it was okay. I liked how it had layers of cake then cream & mousse on top. The marshmallows could have been toasted more read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

Crumbl changes their flavors every week (closed on Sundays), so it's never boring! I've been lucky enough to try lots of flavors over the years, but the Olivia Rodrigo Triple Berry Vanilla Cream cookie sandwich and the Dubai Chocolate Brownie definitely stand out. Other than those, the Iced Oatmeal is always a solid go-to. This week's Martha Stewart collection stood out for its high-quality ingredients and surprisingly lower-calorie options. I'd definitely recommend stopping by during special collab weeks -- that's when Crumbl really shines! read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

Lets get ready to CRUMBL- I had to hit up Crumbl and seek out the best cookies and cakes possible... Well TODAY's order Strawberry Tres Leche Cake, Chocolate chip cookie and Lemon Glaze Cookie. I couldn't wait to sink my teeth into the Strawberry Tres Leche cake-- can you say satisfying.. i am going to take my time and eat this. The owner of Crumbl cookies outdid, outwitted and outlasted all competitors.. this cake is so bomb all the flavors strawberry, three milks and cake.. the cake has soaked up all of the goodness of the strawberry- its outstanding I havent even tasted the other cookies yet.. thanks 1000 percent Mr. Crumbl for this idea to bring mini cakes to the menu!!! read more

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Honestly didn't even know there was a Crumbl here. Went to Costco to shop and then was going to go to a Crumbl near my house but when i opened the app it said there was one nearby. This one is definitely nicer than the one by my house. A little bigger and much easier to park. Service was also quick. The cookies can sometimes be a little too sweet but the cakes here are really good. I got the cookies and cream tres leches and it was heaven. Definitely getting it again if it comes back into rotation. read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

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I loved crumbl cookies until today. My love for these cookies went down significantly as of today. I was so excited to get my mini 6 pack cookies and as I'm biting into nanimo cookie, a staple was in the cookie and I hurt my tooth really bad. Nothing like this has ever happened and I'm super disappointed, I didn't know what to do. Now I'm dealing with a cut and my tooth is hurting from this. Crumbl do something about this. read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

Always out of stock. Ridiculously often. Opened at 9am today and at 10:15 not a single cookie. Plenty of better cookies elsewhere. read more

It took me a while to get in here but I'm glad I finally did. Tried their carrot cake and loved it. It has pineapple and coconut so I was a little unsure if I'd like it and I was a nice addition. Size was great also. The husband and I shared it for a few days. read more

Crumbl - Hawthorne - Carrot cake. Great size and delicious. - Bakeries Near Me - Hawthorne, California

Great customer service at this location and the pastries are amazing I would definitely recommend read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

I bought two chocolate chip cookies, and they were both not good. taste like if the cookies were still raw.

They always have amazing customer service. The order was done fast and delicious. Clean store and great customer service workers. read more

Crumbl - Hawthorne - Mini 12 pack - Bakeries Near Me - Hawthorne, California

Service was always nice and speedy. Cookies are too too sweet. The cookie I enjoyed without it being overly sweet was the chocolate chip cookie. Anything with frosting will be ridiculously sweet, even my little girl who loves sweets pointed it out. Ambience was always okay, you go up to tablet and place your order, pay card through the app or cash to the cashier. read more

I loved the Dubai chocolate cookie, I did order in advance to get it in the morning, but they asked me to wait an hour and a half to get my order. It was very inconvenient but I tried to find something to do around the area since I drove a bit far for this order. But food wise it was very yummy. The workers there are very neutral, it took them a while to acknowledge me and my boyfriend waiting in the store by ourselves, but I'm guessing it's cause they were very busy making these delicious cookies I like my food but I do think this location could be a little more nicer or at least have offered me another cookie for making me wait an hour and a half I'm not sure. read more

Crumbl - Hawthorne - This is the menu when we came in at 10 am, the Dubai chocolate was sold out lol - Bakeries Near Me - Hawthorne, California

Ok so I had a bit of a sweet tooth today and was excited for the selection that they had this week. . Strawberry pretzel pie 2/5 kinda dry not my type of cookie . Milk chocolate chip 5/5 the classic one of my favorites . Double fudge brownie 2/5 definitely double fudge and for me a little too much not a fan . Carrot cake 5/5 amazing cake was so moist frosting perfectly sweet just an overall great experience with the cake I'm a fan of crumbl cookie been a while since I've gone so it was very nice to get a few new favorites added to my list Can't say much about service I ordered online when I walked in to pick it up I was not greeted it was very quiet gave me vibes that the employees did not want to be at work but then again who does. read more

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I love Crumbl, but this location is questionable. Busy location with zero customer service. They don't greet you or anything. Place your own order and receive your cold cookies in about 10 minutes after awkwardly standing around. Messy ambiance, hectic vibes, and my cookies were a mess inside the box. Different vibe than other Crumbl locations lol read more

Crumbl - Hawthorne - Chocolate chip, cookie dough, french toast. Mini 3-Pack - Bakeries Near Me - Hawthorne, California

Signed up for their rewards program for the free cookie on your birthday. When my bday rolled around, I knew I wanted to pick up my free Crumbl cookie. Glad I tried it because it was such a deliciously buttery, caramel cookie. I liked how it came in a cute, single-cookie box. Apparently I hadn't signed up early enough to get the birthday email, but I contacted their online customer service and they instantly credited my account with the promo. Definitely coming back the next time I'm craving something sweet! read more

Crumbl - Hawthorne - Birthday reward free cookie - Bakeries Near Me - Hawthorne, California

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Came here for my sweet tooth fix. I love me some Crumbl Cookies, was in the area and didn't even know this location existed. It's nested in a shopping center with Costco and other food places/ stores. I couldn't believe they're open until midnight on certain days (check their store hours). The cookie maker I met was so kind on my visit. It appeared that she was by herself at first until someone else came in. I got (3) original chocolate chip cookies (my fav-- can't go wrong with 'em) and (1) Banana Bread (one of the random cookies of the week) to share. There were no complaints! Cookies were warm, gooey and delicious! I'll return and recommend! read more

Crumbl - Hawthorne - (4) cookie box - 1/13/24 --delish - Bakeries Near Me - Hawthorne, California

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Great flavors. Staff behind the counter are pretty cool. Near the house. What's not to like?

I decided to try crumbl since my coworker is always RAVING about their cookies. I thought - how good could a cookie actually be? Turns out, pretty good. When I walked in, I was a little confused on how to order because all the workers were in the back making cookies and fulfilling orders. You basically order at one of the 3 kiosks they have (in front and on the side), and wait on the side until they call your order/name. It's pretty small inside and there isn't any seating or anything. It seems to get really busy, especially after work so try to be patient because they seem pretty understaffed/overwhelmed. I tried their chocolate chip cookie and thought it was perfect. Not too hard and not too doughy. It did feel pretty big for just me in one sitting so I shared! I really like that they have rotating flavors so there's always variety. Makes it perfect to bring to friend hangouts. read more

Tried crumbl for the first time - caveat - I didn't get a regular cookie, I got the cherry cheesecake which was pretty good. I would say it's a lot for one person but great to share! The service was really good, the ladies at the front desk were super nice and it was really easy to order at the kiosks. Overall good experience :) read more

yum...quite sweet tho some flavors are definitely better than others, really just depends on the week...chocolate tends to be extremely rich read more

Wanted to give an amazing review to this location! Hands down the best customer service we had this evening, from the smiles to the welcoming to the giving! This location has always been so great, clean & professional. Their cookies have always met exception for us with flavors & being fully baked. If you want to have a great customer experience at crumble visit this location! Keep up the work Hawthorne Crumble we will always be back for more! read more

Crumbl - Hawthorne - Chocolate chip cookies, confetti cookies, snickers cookie, raspberry butter cake cookie, & benson boones moonbeam cookies! - Bakeries Near Me - Hawthorne, California

Always a wonderful experience with great customer service and fresh Cookies. The store is clean and also easy parking to pop in and grab a few before hitting the road. read more

I love them they are sooooo good and I get them with my friends every month. And also I'm just doing this to get point for free crumble.

I had a sweet tooth on this day so I decided to break bad for sweets. I've passed this shop for months and finally gave it a shot. I ordered the 6-pack with Lemon cupcake which was my absolute favorite. Semi-Sweet Chocolate Chunk was my second favorite. Peanut Butter Cookies & Cream was my least favorite. Original ft. M&M's cookie was yummy as well. Strawberry Ice Cream Bar was a tie with my second slot which was a sweet chocolate chunk. The Sugar Shark had an amazing flavor It also has a few shark gummies on top of the icing. Overall I loved this place. Customer service was not that helpful. read more

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I rushed there after work and so did many others. We were looking for Olivia's Guts Tour cookie. I picked up a dozen of the weekly assortment including four of Olivias cookies. These cookies are delicious and huge! You order from the self-serv kiosk, it was difficult to only order 12 and in what combination. As you wait for your order to get filled, you see the employees busy working to fill the orders in a clean, orderly bake shop. The aroma was delightful and not too sweet. The decor is minimal with an open layout, so you can wee all the delicious cookies. This location has plenty of parking in the strip mall. read more

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In store ordering was down. Only allowed to order online. Out of preferred flavors. No cash option which is problematic for kids after school etc. read more

decided to give it a try after seeing it all over social media for the past couple of years. when i got there i was surprised to see there wasn't a line considering it's always been popular so i got my cookie very quick. after looking through the options i settled on the tres leches cake. i'm a huge fan of a good tres leches cake so i had high hopes for it. everything about it was so perfect! the bread was moist but not too moist like how some tres leches cakes usually are. the whipped cream and milky taste just made it over the top. i finished it so quickly it was that good. staff was so kind and welcoming. i will definitely be coming back again especially knowing they have different flavors every week! read more

Crumbl - Hawthorne - tres leches cake - Bakeries Near Me - Hawthorne, California

I went there to get a cookie and the person working said to order in the app and come Back in 2 hours. So I did and they still didn't have my order and told me they didn't know when they would. False advertising will never go there again read more

I love this location and the store is clean. Cookies are always fresh and warm and they have great customer service!

No greetings. No smile. The workers here have no engagement with customers whatsoever. It felt like they didn't want me to use their business. The cookies didn't even look as it was advertised. They were missing the white chocolate pearls.. read more

Crumbl - Hawthorne - Bakeries Near Me - Hawthorne, California

The great thing about Crumbl cookies is the fact that they have different flavors every week. In this round we got my favorite, red velvet and Oreo birthday cake. Both very good. Can't wait to go back to try another flavor. read more

The service was a ok. There was only one employee so I'm sure they have a ton to do. Therefore, it's hard to comment on customer service. We decided to use the kiosk for our ordering which was quick and efficient. We got the 4 pack cookie set. Flavors: chocolate cake, lemon, and M&M. Overall, I would say decent. Not the best cookies, but not the worst. They change their flavors weekly which is pretty cool. The place was clean. read more

Crumbl - Hawthorne - Menu - Bakeries Near Me - Hawthorne, California

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Great Customer Service. This place is Awesome The cookies are amazing. Close to my house. Fast Service read more

I had been searching for a cookie place and despite the many negative reviews i appeased my mind by remembering we all like our food and desserts in different ways. Therefore, I will state my pros and cons on this cookie spot: CONS -price -few flavors at one given time PROS -big cookies -can see them being made fresh -fast service -rotation of cookie flavors -good customer service -tasty dough - ample parking -several ordering stations to submit self orders -adequate packaging Will be back to try more flavors... read more

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With the hype on social , you can't help but try these cookies : D I visit now and then, and check out on social their flavors of the week, as they change weekly. First visit to this particular business and received a very friendly greeting upon entering. Ordering is done at their self serve kiosks. They do not take cash. Ordered the chocolate peppermint, ginger snap, pink sugar, Twix, and French toast. Overall good. Did not care too much for the Twix. French toast was super cute and came with a small container of maple syrup. Enjoyed the ginger snap , very holidayish flavor and the peppermint choc but in small bites as it is rich. Look forward to when the lemon or apple pie flavors come back. read more

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Crumbl Cookies are the New Kids On The Block in terms of dessert options in the area. It's always exciting to try out new places when they come to town. After visiting twice, I can say that service has been top notch. Employees have been super nice and efficient. I love that customers have the option of ordering at the register or at the kiosk. I love that the cookies come warm and packaged in such a cute box. It's perfect for gift giving :) Unfortunately, I don't love the cookies. I prefer a more crispy texture. Crumbl cookies are rather doughy and soft. If you like cake-type cookies, this place is for you. My most favorite flavor was the chocolate chip. It was the most solid out of the other flavors. read more

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