I had a great experience today at Gunther Mazda and wanted to recognize the team that made it so…read moresmooth. I first spoke with Arlette the day prior and explained exactly what I was looking for. She was quick to get all the information back to me via email and followed up with a text, which I really appreciated. Shortly after, Jodi called to follow up, answer my questions, and go over available inventory. She was attentive, kind, and genuinely funny--I felt comfortable right away. I was very upfront that I don't enjoy going to dealerships and wanted the process to be as quick and straightforward as possible. I had my vehicle appraised ahead of time and sent Jodi the information via text. By the time I arrived, she already had the full breakdown ready for me. The process was smooth, efficient, and as quick as it could be. Frank in finance was also great to work with. He was friendly, transparent, and easygoing. He clearly explained the available options and made the process feel comfortable and stress-free. I've been with Mazda for the last six years and was considering making a change, but the CX-50 Turbo ended up being the perfect fit for me--and the car is an absolute dream. Overall, a really positive experience from start to finish. I would absolutely recommend Gunther Mazda and this team.

Had an appointment, still waited two hours for an oil change and patch. Something that should take…read morean hour maybe hour and fifteen tops. Especially since I'm the only person in the waiting room. Just go to jiffy lube.

I cannot say enough good things about my experience at Gunther Kia. What started as a simple phone…read morecall turned into the best dealership experience I've ever had. My initial call was just to ask for help canceling a warranty on a vehicle I had already sold. From that very first conversation, Taylor Totwell in sales treated me like I was the most important person in the world. He took the time to help me, answered every question clearly, and never once made me feel rushed or dismissed. Because of how well I was treated on that call, I went into the dealership specifically to cancel the warranty and to speak to the manager about how great Taylor was. That's when I met Alex Palacios, the manager, and things went to another level. During our conversation, I explained the absolute horror stories I've been dealing with at Rick Case. I mentioned that I still had a vehicle leased through Rick Case that I was supposed to turn in this August. Without hesitation, Alex said, "Let's get you out now." I explained that I had tried a few weeks earlier to get out of the lease, but it was too upside down to make sense. Alex wasn't concerned at all. He told me he did not want my wife to ever have to go back to Rick Case again and that he would take care of it. And he did. Alex got me out of a Sportage and into a Telluride, kept my payment the same, and made the entire process smooth and stress free. On top of that, oil changes were included, which just reinforced that this dealership actually looks out for their customers. The finance portion with Pedro was just as impressive. There were zero high pressure sales tactics, no sneaky attempts to add things we didn't want or need, and no exhausting back and forth. Everything was honest, straightforward, and transparent. I am truly grateful for the way I was treated by Taylor Totwell, Alex Palacios, and Pedro. This team went above and beyond in every possible way. Because of this experience, I can say without hesitation that I will never ever go back to Rick Case again. If you want a dealership that values honesty, respect, and real customer service, Gunther Kia is the place

Brian is the salesman that took care of me while purchasing my Kia. He was very patient and very…read moreinformative about all of the cars in Kia. I am so happy that I was able to get a good car at a reasonable price. I had my bank to finance my car and the process was super smooth. Also the coffee machine here is soo good. I will definitely recommend my family members to purchase a car with him.

johnny greeted me and showed me around great customer service got me the car i wanted & needed very…read moregrateful and definitely happy with my purchase! Thank you!

see you in court!!…read more He's gonna scam your money. He'll let you put a down payment on a car, then tell you to come back the next day because he has to "fix" the car--knowing damn well the car doesn't work. He just wants to scam you and take your money. You're gonna keep blowing up his phone, and when you finally go to pick up the car, he's gonna say it can't be fixed, but that he has other cars and you can just get another one. When you try to get the other car, he's gonna charge you $1,000 more--actually, scratch that, not even $1,000. He's gonna charge you $2,000 more just to get that other car. So do not go to him. He's a terrible dealer. Terrible, terrible dealer. Listen to the one-star reviews. Everything with five stars is from people who work for him. All the five-star comments are lies. Those are people who work for him. Believe the one-star reviews--they're real customers.

Atención increíble por parte de Gino. Me ayudó en todo lo que quería, dándome las mejores opciones…read morepara escoger el carro de mis sueños, el servicio fue muy rápido. Totalmente a gusto. Muchas gracias a todo su equipo de trabajo.

RUN! Don't buy or sign anything! Scam and fraud! Racist! Unprofessional and dishonest from…read morebeginning to end. When the person gives you the paperwork to sign he immediately gets on his phone to avoid any questions. Listed for one price when you go in it's double the price. When asked why it has one price online his answer was "that's to get people in" Deposit is non-refundable. Look up their reviews on the better business bureau website.

Stay away! They sold my Mom a certified Mazda 6, never titled car with less than 5K with clean car…read morefax etc. We were told just as new. Upon inspection it had bumper damage covered up by touch up paint. I really wouldn't have cared if it was repaired correctly. They refused to even give a credit to us saying "they could've sold it for more". They also said she needed my Dad's signature which the financing guy said we didn't which kept us there a total of 5 hours. Andy Rama and Mark the manager took advantage, were not competent with financing and want to save a buck rather than make a customer happy.

Called the salesman to ask if the car was available. He says yes, so i drive an hour to check out…read morethe car. I arrive for them to tell me, the car sold not 10 minutes ago. I'm upset and ask them why he didn't tell me that, and he says he did 10 minutes ago, and mentioned that they were there for 3 hours already. The reason I'm upset is why didn't he mention that when i asked if it was available? I'm looking for a manual car! It's not like they have an equivalent readily available.

Worst customer service ever. I had an appointment with them after a week of ignoring my text and…read morethen when I came in they told me to come back the next day because they were busy and had other cars to work on. I came the next day with another appointment and still waited an hour plus to be helped out. It took a month for me to receive my tag after being promised it would be done in a week. I also witnessed how they react to customers they deliberately scammed. I'm usually very patient and understanding but it does not make sense for me to have to come in 6 times in one month if you sold me the car in "perfect condition". Even when I addressed the poor customer service they told me how I am ungrateful for all that has been done for me and how i'm acting crazy like the other customers. Car price and mileage was also way higher than mentioned. The car they originally promised me was not even there. I got lucky that another caught my eye. Please never buy a car from them!

worst car dealership ...scam.. don't buy here!!! price was settled 21k than they corrupted…read moredocuments and addEd $7500 :( warranty 6 moths doesn't work at all, they didn't fix rear camera for a month :( Stay away and spread the world!!!!!

Albert is the best. He communicates with you and delivers! I trust Albert and no other advisor!…read moreThank you for always taking care of me and my car. See you soon.

In order to get ahold of the service department I had to go through sales twice and both agents…read morewere incredibly rude, the man transferred me to a woman without me knowing and all of the sudden I was speaking to her, and then the woman yelled at me and hung up. I think her name started with an 'N'. But finally after that I was able to speak with Sherri and she was great!

I love track motors ms susan is the mom she's cool mike is cool ass fuck I'm late on payments and…read morethey still work with me!!! Briana Mack I have a Ford Focus and she rides thanks track motors!

Nobody I repeat Nobody buy a car from here worse dealership ever it shouldn't even be called a…read moredealership its more like a junkyard I went to buy a car from them and everything on there lot is either falling apart or missing or not working u get down the road and the car stops working and wen u go back and tell them they say it's not there problem all there cars are auction cars and have salvage titles I know multiple people that that went there and have the same problem the service manager and mechanics do not know what they are doing the car always came back worse then wen we dropped it to get fixed

I bought an Armada from Eran at FL Auto Trend and the car has been great. He is now helping me…read moretrack down the title, not there fault just Florida DMV and were it got mailed he has been very helpfull. I recommend buying a car from FL Auto Trend them no worries.

DO NOT BUY WITH GABRIEL FLORIDA AUTO TREND ABSOLUTELY WORST…read moreCUSTOMER SERVICE EVER - DO NOT waste your time, I've wasted ENOUGH of mine. I bought my car 6 weeks ago, Gabriel promised to replace my key which is split in half as part of the deal and the key is currently holding together via tape. He DOESN'T return phone calls or voicemails, I've literally had to call nonstop to get a hold of him to get my key fixed for the last MONTH and he keeps prolonging the date and not following through with the dates he promises. I also don't have my title. I got the title and tag transfer via Gabriel 6 WEEKS AGO and he told me when I got the registration June 28 that I would receive the title in two weeks. It's been a month now and when I called to ask where my title is in response he sent me a picture of a FALSELY ALTERED REGISTRATION with a date that says the registration was issued July 13 and claims 'I should be getting it any day now.' It still hasn't come, and it's July 30. He is so UNPROFESSIONAL and has NO RESPECT for anyone's time but his own. I should've never bought a car with him and I should've gone with my intuition when he was taking all his personal calls while I was signing the contract and talking about how his EMPLOYEE'S (the car detailer) girlfriend was harassing him looking for BAIL MONEY for getting arrested for being involved in PROSTITUTION. SAVE YOURSELF from the HEADACHE and I HIGHLY DO NOT RECOMMEND doing business with Gabriel at Florida Auto Trend. I will be pursuing legal counsel if I don't have my new KEY and TITLE by Monday, AUGUST 1 Gabriel (after he blew me off yet again today.)

I work for BCPS and had an order placed with Jeffrey Allen since May. The whole process was…read moreseamless and amazing. From the order, to delivery (which occurred today) the entire aspect was amazing. Customer service was great, from the woman who took our order, Jennifer Atkins, to our FANTASTIC delivery by George. Thank you so much for making this athletic trainer's day and honestly, maybe my whole year!! THANK YOU

These guys are Top Notch! We've had a great experience here! The Parts and Service Departments…read morewere extremely helpful and professional! HIGHEST RECOMMENDATION!!!