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    Cruiser Auto Sales

    1.0 (1 review)
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    9 years ago

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    Gunther Mazda

    Gunther Mazda

    (208 reviews)

    I had a great experience today at Gunther Mazda and wanted to recognize the team that made it so…read moresmooth. I first spoke with Arlette the day prior and explained exactly what I was looking for. She was quick to get all the information back to me via email and followed up with a text, which I really appreciated. Shortly after, Jodi called to follow up, answer my questions, and go over available inventory. She was attentive, kind, and genuinely funny--I felt comfortable right away. I was very upfront that I don't enjoy going to dealerships and wanted the process to be as quick and straightforward as possible. I had my vehicle appraised ahead of time and sent Jodi the information via text. By the time I arrived, she already had the full breakdown ready for me. The process was smooth, efficient, and as quick as it could be. Frank in finance was also great to work with. He was friendly, transparent, and easygoing. He clearly explained the available options and made the process feel comfortable and stress-free. I've been with Mazda for the last six years and was considering making a change, but the CX-50 Turbo ended up being the perfect fit for me--and the car is an absolute dream. Overall, a really positive experience from start to finish. I would absolutely recommend Gunther Mazda and this team.

    Had an appointment, still waited two hours for an oil change and patch. Something that should take…read morean hour maybe hour and fifteen tops. Especially since I'm the only person in the waiting room. Just go to jiffy lube.

    Gunther Kia - My new 2025 Kia Niro Hybrid

    Gunther Kia

    (175 reviews)

    I cannot say enough good things about my experience at Gunther Kia. What started as a simple phone…read morecall turned into the best dealership experience I've ever had. My initial call was just to ask for help canceling a warranty on a vehicle I had already sold. From that very first conversation, Taylor Totwell in sales treated me like I was the most important person in the world. He took the time to help me, answered every question clearly, and never once made me feel rushed or dismissed. Because of how well I was treated on that call, I went into the dealership specifically to cancel the warranty and to speak to the manager about how great Taylor was. That's when I met Alex Palacios, the manager, and things went to another level. During our conversation, I explained the absolute horror stories I've been dealing with at Rick Case. I mentioned that I still had a vehicle leased through Rick Case that I was supposed to turn in this August. Without hesitation, Alex said, "Let's get you out now." I explained that I had tried a few weeks earlier to get out of the lease, but it was too upside down to make sense. Alex wasn't concerned at all. He told me he did not want my wife to ever have to go back to Rick Case again and that he would take care of it. And he did. Alex got me out of a Sportage and into a Telluride, kept my payment the same, and made the entire process smooth and stress free. On top of that, oil changes were included, which just reinforced that this dealership actually looks out for their customers. The finance portion with Pedro was just as impressive. There were zero high pressure sales tactics, no sneaky attempts to add things we didn't want or need, and no exhausting back and forth. Everything was honest, straightforward, and transparent. I am truly grateful for the way I was treated by Taylor Totwell, Alex Palacios, and Pedro. This team went above and beyond in every possible way. Because of this experience, I can say without hesitation that I will never ever go back to Rick Case again. If you want a dealership that values honesty, respect, and real customer service, Gunther Kia is the place

    Brian is the salesman that took care of me while purchasing my Kia. He was very patient and very…read moreinformative about all of the cars in Kia. I am so happy that I was able to get a good car at a reasonable price. I had my bank to finance my car and the process was super smooth. Also the coffee machine here is soo good. I will definitely recommend my family members to purchase a car with him.

    FL Auto Trend - Wormwood Dealer

    FL Auto Trend

    (13 reviews)

    I bought an Armada from Eran at FL Auto Trend and the car has been great. He is now helping me…read moretrack down the title, not there fault just Florida DMV and were it got mailed he has been very helpfull. I recommend buying a car from FL Auto Trend them no worries.

    DO NOT BUY WITH GABRIEL FLORIDA AUTO TREND ABSOLUTELY WORST…read moreCUSTOMER SERVICE EVER - DO NOT waste your time, I've wasted ENOUGH of mine. I bought my car 6 weeks ago, Gabriel promised to replace my key which is split in half as part of the deal and the key is currently holding together via tape. He DOESN'T return phone calls or voicemails, I've literally had to call nonstop to get a hold of him to get my key fixed for the last MONTH and he keeps prolonging the date and not following through with the dates he promises. I also don't have my title. I got the title and tag transfer via Gabriel 6 WEEKS AGO and he told me when I got the registration June 28 that I would receive the title in two weeks. It's been a month now and when I called to ask where my title is in response he sent me a picture of a FALSELY ALTERED REGISTRATION with a date that says the registration was issued July 13 and claims 'I should be getting it any day now.' It still hasn't come, and it's July 30. He is so UNPROFESSIONAL and has NO RESPECT for anyone's time but his own. I should've never bought a car with him and I should've gone with my intuition when he was taking all his personal calls while I was signing the contract and talking about how his EMPLOYEE'S (the car detailer) girlfriend was harassing him looking for BAIL MONEY for getting arrested for being involved in PROSTITUTION. SAVE YOURSELF from the HEADACHE and I HIGHLY DO NOT RECOMMEND doing business with Gabriel at Florida Auto Trend. I will be pursuing legal counsel if I don't have my new KEY and TITLE by Monday, AUGUST 1 Gabriel (after he blew me off yet again today.)

    Cruiser Auto Sales - carbuyers - Updated May 2026

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