The story behind this company is beautiful. I watched the videos on one of their RVs on Suits to…read moreBoots and Longhorn Lester's on YouTube. Now, I am researching for a rental myself for future events! Wonderful memories made by a caring company at ashleerv.com !

I really appreciate your generosity to Lester and Jami this weekend with the motor home. The…read morevehicle was very nice and looks like the way to travel!!!! The perfect size for 2 people!

WARNING: Beware of Empty Promises with Ricks RV Rental and Repairs!…read more If you're considering Ricks RV Rentals and Repairs, take a moment to read my experience. I had to take them to court after they completely ignored my phone calls and texts regarding a job. Despite receiving a legal judgment, it turned out to be just a piece of paper when dealing with them. My attorney discovered that I'm not alone--there are other judgments against Ricks RV Rentals and Repairs. I've attached another judgment I found through public records to highlight the pattern. It's a tough lesson I had to learn the hard way, and I wish I had done my research before putting my trust in them. Don't make the same mistake I did. Protect yourself by thoroughly researching and making informed decisions before choosing this company. Your peace of mind and investment are worth it!

The Rental went well and the staff was amazing with the instructions also would recommend them to…read moremy friends for RV Repairs because I seen some of the stuff they repaired while I was there

I tried renting 3 ATVs for the first time for my husband's birthday only a week before the event…read more Living in Houston, there was a flash flood warning a few days before the event was due. I reached out asking if they think it will be ok still to drive in that condition, and their response was I should take caution as it gets muddy quick and the park's river may swell. Since it's my first time ever, that was a little scary to hear. Well, the flash flood warning was still in effect the afternoon before the event, so I asked if it would be ok to cancel since I don't want to put anyone at risk. They said they have a strict 50% no refund policy 14 days before the event. I asked if this is still the case with a possible natural disaster. I would literally have to wait until the morning of to see whether I can still throw this birthday party or not, or to try to put something together last minute. They thought it was fair to charge me $150 for cancellation. If they incurred a loss, I'd understand. I'll have to disagree with them charging me since booking only one week in advance and having a flood warning advisory, I doubt they lost any money due to not renting it out to another potential client. I'd like to think I'm a pretty fair person, but in this case, I would say I highly disagree with how they handled this situation and wanted to make a quick buck. I couldn't even get anyone on the phone the 3 times I called! Needless to say, I originally had high hopes to rent from them in summer, but will definitely not be dealing with this company again.

Not so "Super Fun". Had rental set but due to COVID and state park closures needed to reschedule…read more Super Fun said " no problem, will hold your deposit and you can reschedule later"......tried to contact Super Fun and no response from them. That was a $500 deposit. I think this says something about how NOT so Super they are

The owner RJ is very disrespectful and unprofessional. He took my property and had me pick it up…read morefrom out the trash can. This is completely unacceptable. Then He threatened me! I would NOT RECOMMEND DOING ANY BUSINESS WITH THIS COMPANY! RJ the owner unprofessional and disrespectful...

Paid $4500 for a 10 day rental of a Sprinter Van. This was the worse ride I've EVER experienced…read more While I know I can't compare this ride to my 2021 Escalade, I am comparing it to other Sprinter rentals. This was the BUMPY-EST ride ever. I never get motion sick but I was. I couldn't even work on my laptop with how bumpy it was. My kids said they hated the ride and were motion sick as well. It literally felt like this company carjacked an Amazon truck, threw the packages out and kicked the driver to the curb, added leather seats and started a company They said the van didn't have air suspension. Why in Earth would you rent out a Sprinter with poor suspension. Literally no reason to rent a Sprinter unless you want a smooth and comfortable ride. Confused as to why the company didn't get better suspension. The horn did not work. When I dropped it off, they said they didn't check the horn. Very DANGEROUS! Especially to be in a large van without a safety warning. The stereo system made an annoying high pitch noise. Their vehicle maintenance person told us it was a defect that they would need to fix. Noise got louder when you hit the acceleration. The worker was happy it wasn't a problem of the motor or mechanics of the van. I however, don't care where it came from. It was annoying. The seats all made a metal clicking sound when it road down the road. The company rep that test drove the van said "we have to fix that"... and that was BEFORE I even mentioned that issue. The rubber cover that goes over the lever for one of the chairs was missing and we kept scratching our legs on it. The windshield had 4 cracks in it. The point of renting a Sprinter van for trips is to be comfortable. Wasn't comfortable AT ALL ... because of the loud noise, loud seats, bumpy ride. I should receive a full refund. The rep said "they would try to refund me something"... nothing has been refunded and really the entire darn ride should be refunded. This was the worse rental experience of my life. I will not rent from here again. Too bad because they are near our home.

We purchased our rv from them and the rv had some issues and even though the owner was no help Ppl…read moredid everything in order to take care of everything for us! Great people!

Brought my RV to sell was given a quote of 48,000 once my lender approved the amount PPL lowered…read morethe offer by 18,000 dollars. This place and the people working here are scammers. They don't communicate with your lender or you as the customer. My unit has been on the lot since late march and I've received one text regarding the status of my unit. Don't do business with theses scumbags

I needed a tow package installed on my truck. The manager, Paul Israel-Ramirez, installed it and…read morerecommended a trailer brake to go along with it. The cost was a little less than the quote, because the truck already had the trailer light wiring. I appreciate his honesty and his attention to detail. While he was working on the truck, he had to help at the counter and answer questions from new associates. He didn't allow that to distract him from the task at hand. He also answered any questions we had about the products. We are getting our first travel trailer, so we're new to the game. Paul knows his stuff; he knows what his products will and won't do. We are coming back soon to have a transmission oil cooler installed and we're requesting that Paul do it. Too many people just learn the bare minimum to "do their job". Paul isn't one; he takes the time to learn everything. The only reason I gave him five stars is that I couldn't give more.

Horrible customer service overall. Especially that girl in the front, she yawned right in my face…read moreas she welcomed me in and it stunk. The girl was unhelpful and unfriendly, which made for a frustrating experience. Ms. V was the only one who was kind, professional, and willing to help

Floods bad when it rains, long ways from Houston and Beaumont…read more RV sites are expensive for what you get. Didn't look at homesites. Staff wasn't really helpful.

I lived at the Preserve of Texas in a camper from 2021 to 2023. In 2024 the Preserve of Texas was…read moreflooded with 7 feet of water. To build a house there it has to be on stilts. I reported the management for several violations including not properly inspecting electrical boxes, improper boil water notices, and exposed underground cables. I was retaliated against by the management with eviction and went to court. I would like the public to be aware that the recent property management has been reported for violations. The attached photos are of old roofing materials discarded and left on the ground for weeks near a swimming pool and playground at the Preserve of Texas in August 2023 directly across from my camper's lot. I had my then 7 year old son with me every other week, and the refuse included roofing nails on the ground.

Nick, was great finding something for my family. He was patient and worked with us through…read moreeverything. If you're looking for a RV go see Nick. He goes above and beyond.

Nick Alvarez is the best!! He has worked with us to find the perfect RV for our family. He has been…read moreso patient with picky me!!! He has gone over and above for us. I couldn't have asked for a better person to help us. He is not only a great salesman but also such a wonderful person.

Amazing service highly recommend them. Was right on time and did the work the right way the first…read moretime. Very knowledgable

Ming seems super knowledgeable and he is very friendly and helpful. BUT. His wiring shorted out in…read moremultiple places within one year of the work he did to my RV. AND the cheap solar panels he put on my RV burnt holes into my roof in several places also within one year of their install.