Such a bad experience at this del ray location not very friendly here bad bad vibes once you walk…read moreinto this building at del ray employees suck rude to people and they certainly have a way of making numbers of people feel like they are less that human here it seems like they forgot they are supposed to help people that is the job they all signed up for not a happy place all I did was buy a car from out of state and I left this place feeling like I committed a crime what is wrong with people now days sorry most older people dont know how to use your stupid kios machine good luck people of las cruces who dont have the money to go to MVD express i guess you will have to endure the pains of being treated inferior i only selected 1 star because it made me 0 stars

I made an appointment as required. Appointment availability were plentiful and I chose a few days…read moreout. I showed up to my appointment and was called up immediately. I took care of business in about 15 minutes. Not a problem, not a hassle, not a headache. Never in my life have I had an experience at an mvd office. I'm from another state.

Checked in with the online kiosk and it told me there was a 2-2 1/2 hour wait. That's not express…read moreby any means but that's okay because they send you a text when your spot comes up. There's also a link to a tracker that tells you how long until they're ready for you. So I drove all the way back home and waited until the tracker said 30-45 mins left and then I drove back over. When I got there it said I had 30 minutes. I was totally fine waiting in my car until they're ready for me. The lobby was really packed anyways. About a couple minutes later, I receive a text saying they're ready for me at kiosk 3. Cool, so I immediately go inside. I was just right in the parking lot so it only takes me a few seconds to get inside. I locate station 3 and walk over but there are a couple people there already. I look at the board that shows who is up next and I don't see my name. I take a seat and wait for the next rep to open up. While I do that I pull up the tracker and now it says I have "missed my visit". When the next rep goes up I explain that I was suppose to be next at station 3 but there was someone there. The lady at the next station tells me that they called my name and since I didn't show up they moved onto the next person. I explained that I was waiting in the parking lot until I got the text and then I immediately came inside. It had literally been less than a minute. I had the text that showed that. The lady said when they're busy they call your name and if you're not there they moved on. Okay, fine. But I should be next then right? No. She said it was too bad and I would have to join the queue again. I'm completely shocked that they would do that. What is the point of having a text sent if by the time you walk inside it's no longer valid. Luckily the lady at the station I went to decided to help me and she was very nice and professional but the one at the station next to her was as just so unpleasant and did not care whatsoever. I would never recommend this place. Just go to the regular dmv. Way cheaper and honestly you'll get in way faster. This place use to be express but not anymore.

Lived here for 5 years and I have come to this place twice one being by myself and the other with…read morefamily members trying to get registered vehicle and a title change I guess the lead Erica on the floor was more worried about the time the lady was helping us because they have to meet quota. To the lady was helping us thank you but Erica should maybe be more quiet when talking rudely. Will not be coming back. Doesn't take much to be nice!

Okay, I came from a place where you have to pay around $300 for registration each year. The Motor…read moreVehicle Division in Las Cruces gave me new plates and current registration for the next year for only $50. Our jaws dropped in shock. Of course, there's still a long line to get your motor vehicle needs handled but they also have the option to make an appointment online so you don't have to wait. Thank you LC MVD & the New Mexico government for the special surprise! I could get used to this!

I cannot think of one reason to grant any stars to this crew! Rude. Unhelpful! Lazy! Slow!…read more I needed to get a road test and was informed that there was a 51 day wait for this! That is unfathomable! I later learned that you can go to any driving school and request the road test for $40.00.

A big fan of Express Car Titling 2. Although this visit was a long wait as we waiter more than 30…read moreminutes for a client who did eight plates in one go. You can use your app and show them copy of your insurance. Bring your personal ID in my case a TX Driving license; and copy of the inspection. All is good and off we go!

Hoy fui por el sticker de mi auto y la verdad , el trato no fue muy grato por parte de las dos…read moreseñoras y mas de la gordita le hable en español y ella me estuvo contestando en ingles y pues ok , pero a los minutos entro un muchacho y con el si estuvo hablando español WTF! . Y la otra señora me pregunto varias veces si no me habían multado por el sticker seme hizo raro eso nunca me habían preguntado eso. Y asta me dijo firma aquí de que me dijiste que no te multaron . Super raro eso por mi parte no vuelvo a ese lugar.

Connie and her team do an excellent job. I have had the pleasure of utilizing their services on…read morenumerous occasions and they always get it done accurately and timely.

Connie has ALWAYS taken exceptional care of me and my family's vehicles. Cars, trucks, trailers,…read moreshe always gets it done in the blink of an eye. I will never go anywhere else. Thank you for taking care of our New Mexico-based military family regardless where we get stationed.

Very short review…read more Exit off Lee Trevino and go away from Lee Trevino. So turn right if you were going east down I-10 or time left and go over the bridge if heading west. Been here twice now. Both times have been to get the title to a car (separate cars) that I own. Why I always lose the titles when I have them is beyond me, but also my fault lol. Both times have been in and out. Process is very simple, very inexpensive, and the staff is always helpful, polite and professional. I give them my documents (letter of lean release from the bank) and $5, and they give me my title. That's that. Facility is clean.

The ladies here are very unprofessional and disgusting with there attitude and I was here to get…read moreplates and saw how one of the lady on the first right desk had unacceptable behavior towards an elderly man it be your own people smh

Just received my vehicle from AZ and needed to register my vehicle, I called first to make sure I…read moregot all the information before driving to the location. The clerk by the name of Claudia was very helpful and service oriented! Once I arrived at 9:30am, I stood in line for about 10 minutes and was asked COVID19 questions and proceeded to enter. Once at the counter it took about 18 minutes to complete my transaction and again very great service! Was super surprised that a government office was so customer oriented! Thank you!

Friendly service. Helpful employees. Good service. Lines are…read morealways long but they move fast. I got the help I needed!!!

I rarely leave reviews, but this DMV absolutely deserves one star. Before coming in, I specifically…read moreasked MULTIPLE workers multiple times whether my mom needed to be present for me to receive my actual license. I made it very clear what I was coming in for because my mom was going to be out of town. Every single time, I was told that I did NOT need her there and that everything would be fine. So I show up with my grandma, after taking time out of our day and arranging transportation, only to suddenly be told the exact opposite. Apparently now I did need my mom there. What makes this even worse is the way the employees handled it. Instead of admitting they gave incorrect information, they talked down to me, acted annoyed, and basically tried to make me sound stupid for following the instructions THEY gave me in the first place. It honestly felt like they were trying to gaslight me into believing I misunderstood them when I had asked repeatedly to avoid this exact situation. The incompetence and lack of professionalism here is unreal. If the employees don't even know the requirements for something as basic as issuing a license, maybe they shouldn't be giving people information in the first place. Completely wasted my time and my family's time, and the rude attitude on top of it made the whole experience even worse.

Had a great experience! In and out in an hour. The lady who helped us was not only knowledgeable,…read morebut she was also very kind and patient.

They are very very slow. Overlook emails when delivered. Employees seem distracted and confused. It…read moretook me almost 4 hrs just to exchange my license from Texas to NM. Very challenging