1. Southwest MVD

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Alamogordo, NM

Southwest MVD

5.0 (3 reviews)
Closed • 9:00 am - 5:00 pm

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4 years ago

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5 years ago

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Connie R.

Thank you so much! It’s always a pleasure working with you!

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6 years ago

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MVD Express - Counter

MVD Express

(47 reviews)

MVD Express Las Cruces NM 6/28/25 Wonderful. Savannah helped…read moreme renew my Real ID drivers license. She was polite, professional,informative and courteous at all times. She was not just helpful to me but made sure other people who came in were greeted and helped to get started with their issues. I will pass along my experience to friends and associates and business clients. Billie Jackowiak.

Checked in with the online kiosk and it told me there was a 2-2 1/2 hour wait. That's not express…read moreby any means but that's okay because they send you a text when your spot comes up. There's also a link to a tracker that tells you how long until they're ready for you. So I drove all the way back home and waited until the tracker said 30-45 mins left and then I drove back over. When I got there it said I had 30 minutes. I was totally fine waiting in my car until they're ready for me. The lobby was really packed anyways. About a couple minutes later, I receive a text saying they're ready for me at kiosk 3. Cool, so I immediately go inside. I was just right in the parking lot so it only takes me a few seconds to get inside. I locate station 3 and walk over but there are a couple people there already. I look at the board that shows who is up next and I don't see my name. I take a seat and wait for the next rep to open up. While I do that I pull up the tracker and now it says I have "missed my visit". When the next rep goes up I explain that I was suppose to be next at station 3 but there was someone there. The lady at the next station tells me that they called my name and since I didn't show up they moved onto the next person. I explained that I was waiting in the parking lot until I got the text and then I immediately came inside. It had literally been less than a minute. I had the text that showed that. The lady said when they're busy they call your name and if you're not there they moved on. Okay, fine. But I should be next then right? No. She said it was too bad and I would have to join the queue again. I'm completely shocked that they would do that. What is the point of having a text sent if by the time you walk inside it's no longer valid. Luckily the lady at the station I went to decided to help me and she was very nice and professional but the one at the station next to her was as just so unpleasant and did not care whatsoever. I would never recommend this place. Just go to the regular dmv. Way cheaper and honestly you'll get in way faster. This place use to be express but not anymore.

EZ Auto Title Registration

EZ Auto Title Registration

(4 reviews)

The staff is very pleasant and professional. The business is very efficient and the wait line moved…read morefast! In and out in 10 minutes!

Well, someone had to do this. I strive to be fair when rating an organization, and it was a…read morestruggle for me to give this company three-stars. I struggled with the rating because I realize that during these times of the Covid-19 Pandemic, everyone is on edge, and I believe that may be what led to my butting heads with the female manager of this business. My whole intent was to go in and do a simple transfer of ownership with another party, but temperatures went from 0 to 100(+) immediately. When I went up to the counter with the other party member whom I was doing the vehicle title transfer with, the female manager told that person (in spanish) that only one person could be at the counter at one time. Of course since she did not know whom I was, she did not realize that I was bilingual. She then told the other person whom I was with that "HE" needs to go back outside. At that point, I asked the female manager would my signature be needed on any documents, and she replied that 'you need to go back outside and wait'. She gave no further explanation, and just refused to answer my simple question. The female manager then became seriously agitated as witnessed by me in her tone and facial expressions. Seeing that the situation was escalating, I turned and started walking back outside and I mumbled how crazy this was, or words to that effect. The female manager then became outsized irate and kept asking me "what did you say?" Again, her actions took me by surprise. She converted to what New Yorkers call "street attitude", or what El Pasoans call "corriente". The female manager said that she did not like my attitude. Wow! Can you imagine that ? She did not like my attitude. I calmly explained to her that her responsibility in the job that she was carrying out was not to "check" attitudes, but to "process paperwork". I then walked back outside to let things calm down. I eventually had to go back in and get the paperwork fully processed, and at a certain point apologized to her for whatever escalated things. She then went on to explain how stressed-out they have been as a result of this pandemic, etc. I fully understood where she was coming from, and wished her well at the end of the transaction. After rolling back the tape on the incident, I believe we both drew our guns way too fast, but I come from the school of thought of "take care of the customer". I have worked in numerous jobs in my life, to include retail, and being alert and clear minded is of the utmost importance for any manager. Again, I wish her well during these stressful times.

Southwest MVD - registrationservices - Updated October 2026

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