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    4.5 (2 reviews)

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    Frankie’s on Main - Frog legs

    Frankie’s on Main

    (44 reviews)

    The Living History tour summoned us for a first time visit to Natchez. We wanted to see what the…read moreTikTok hype was about at Frankie's so we made lunch reservations for four. First, the location is perfect - central to shopping and several tour homes. The interior is creative and beautiful with vibrant colors and interesting art throughout. We were there for lunch, but the bar area looked like a great place for a drink. The food was amazing - quality food with some unique selections - definitely chef worthy. The portions were also substantial. I highly recommend giving Frankie's a try. So why the two stars? I rarely take the time to give an eatery a less than 4-star review, but the service experience should be honestly noted. We were one of the first to arrive well before the lunch crowd, and slightly earlier than our reservation. They seated us right away. There was only one or two other tables seated before us. We received our appetizers promptly and then waited ONE HOUR AND 20 MINUTES for the main course to arrive. We went quite some time without explanation. When the delay reached an absurd amount of time, the waitress eventually ask okwedged the situation and apologized. She explained that the kitchen had 2 other "events" to manage and were overwhelmed. They must have been offsite events since there were not any large groups in the dining area and the vault dining room was empty. The main dining room filled up while we were waiting, but food was not coming out of the kitchen. Our waitress seemed to go to the kitchen several times to check on our food. We completely missed the 1:00 tour and was worried we were going to miss the 2:00 tour. We finally had to ask if we needed to wrap up without eating so we wouldn't miss a second tour. A waitress cannot help what the kitchen is doing or not doing. She seemed genuinely distressed. Now here's the kicker... the owner Frankie himself passed by our table no less than 20 times. Each time he looked at our table without food and made zero eye contact. It was obvious that he knew we had been sitting for an extraordinary amount of time and that the waitress was trying to get some help, but his emotions appeared completely indifferent. If our business as tourists were important to him, it sure didn't feel like it. This was shocking to us, so we had to look up his photo to make sure this was indeed Frankie. Did he need to talk to us? No, but it sure would have been nice. What was shocking was his willingness to lay the burden of this service debacle on the shoulders of the wait staff. Rather than help her manage customer expectations and help the kitchen or tables, he just watched. We did notice numerous "to-go" orders going out the door sporadically while we waited. When our plates finally arrived, we slammed them quickly. It would have been nice to savor the meals after all of that wait, but we simply did not have the time. Our wait person apologized to us again on our way out. We are gracious and patient and know that things can happen that are beyond control. We did not ask for anything to be comped or discounted, but it would have been reasonable to make such an adjustment or maybe offer a free dessert or cocktail at a future visit. We tipped well. And honestly, we felt bad for her and all the others. On our way out, we noticed Frankie behind the bar talking to a couple. He did not acknowledge us as we walked by.

    What a grand, beautiful dining room created in a former bank. Decorated to the nines for Christmas…read morewith live music, this was a charming venue for dinner. Reservations are needed but a kind, personable maitre de found a way to seat and serve us. Even sharing red hots with our crowd. From steaks to bao, the food matched the atmosphere and our waitress who was working her second night was stellar with our party of 8. A must see in Natchez.

    CR's - bars - Updated May 2026

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