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Crozier Heating

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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Dows ClimateCare - Photo

Dows ClimateCare

(2 reviews)

If I could give less than 1 star I would. 3 years ago they installed an electric furnace and heat…read morepump, we have had nothing but problems with this furnace. We have had multiple technicians over the years and they all have a different solution to fix the problems as of yet no one has solved the issue. The furnace caused a flood a year ago due to water not draining we had to have service master come in and removed my new floors that we just put in take out a wall to dry out the area. All of this took months before it was finished. We have had 3 floods in 3 years. Oh and the heat pump constantly is covered in thick ice and I was told I have to go out and pour hot water over it when this happen. One day I called because the heat pump was very loud and covered in ice, they sent out someone and he took a pick and started chipping at the ice. UNBELIEVABLE The last flood was a couple of weeks ago and the owner Rob keeps saying a technician will coming to fix it once again and they never call to let us know when. Very very dissatisfied and disappointed, zero customer service. They either don't know what to do or just can't be bothered. We have been very patient for 3 years but enough is enough. Next call will be to Better Bussiness Bureau

Had a A/C problem this past long weekend. Got in touch with Dows heating and air. Got a call back…read moreand a service technician showed up a few hours later and had it going within a half hour. Turned out that it was a bad capacitor which he replaced. Total charge of $213.37 was a lot less then i had expected. They replaced my furnace and air conditioner 15 years ago. Even then Dows gave me the best deal around. I find them very honest to deal with. For sure they do not overcharge like some do. I fully trust them and will deal with them again in the future . Henry and Suzanne Postma, Brighton Ont.

Dave Murray Heating Service & Installation

Dave Murray Heating Service & Installation

(2 reviews)

5 plus stars. This business is prompt with reasonable rates and knowledgeable technician. Ted…read moreshowed up and diagnosed our problem and had replacement part in his work van so was able to have furnace up and running before he left. It is appreciated and also nice to know that there are still honest businesses out there. thank you

David Murray Heating's tech, Ted is my hero!!! This company goes above and beyond!…read more Let me tell you my story... One night at 9 p.m. I came home to discover that my furnace was not working. After resetting the furnace 3 times and changing the batteries in my thermostat, I had no choice but to call for an emergency service call. I called my furnace repair service that I'd used for 6 years. After explaining I had no heat, the on-call representative gave me the 3rd degree...Are you a customer? What brand? How old is the furnace? Who installed it? Then he told me he'd call me back. 20 minutes later he called to inform me that all their techs were out of town. My options were to wait a day or two for an available tech or call another company. It was minus 20 degrees Celsius!!! My house was sitting at 11 degrees!! I called David Murray and explained my dilemma. Brad at David Murray said he'd be very happy to help me out and would appreciate my business. Ted was on site shortly thereafter and had my house warm and toasty in no time and the cost was more than reasonable. AWESOME! I was even more thrilled when the tech called me a few hours later to ensure I still had heat. NOW THAT'S CUSTOMER SERVICE :-)

Crozier Heating - hvac - Updated May 2026

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