5 plus stars. This business is prompt with reasonable rates and knowledgeable technician. Ted…read moreshowed up and diagnosed our problem and had replacement part in his work van so was able to have furnace up and running before he left. It is appreciated and also nice to know that there are still honest businesses out there. thank you

David Murray Heating's tech, Ted is my hero!!! This company goes above and beyond!…read more Let me tell you my story... One night at 9 p.m. I came home to discover that my furnace was not working. After resetting the furnace 3 times and changing the batteries in my thermostat, I had no choice but to call for an emergency service call. I called my furnace repair service that I'd used for 6 years. After explaining I had no heat, the on-call representative gave me the 3rd degree...Are you a customer? What brand? How old is the furnace? Who installed it? Then he told me he'd call me back. 20 minutes later he called to inform me that all their techs were out of town. My options were to wait a day or two for an available tech or call another company. It was minus 20 degrees Celsius!!! My house was sitting at 11 degrees!! I called David Murray and explained my dilemma. Brad at David Murray said he'd be very happy to help me out and would appreciate my business. Ted was on site shortly thereafter and had my house warm and toasty in no time and the cost was more than reasonable. AWESOME! I was even more thrilled when the tech called me a few hours later to ensure I still had heat. NOW THAT'S CUSTOMER SERVICE :-)

Do not use this company! I purchased a new furnace in October 2021 when they were Service experts,…read morewith a 3 year plan. Bought by Enercare and No sign of them after 12 months and finally in march they said that they would "honour" the plan. However, they would not be in to service my furnace till 2024!!! I told them to forget it and I would go with Exclusive Cooling. As a realtor i had recommended them in the past to people needing a new furnace; that boat has sailed too.

Chris was helpful & went out of his way to do the little extras and take time to explain everything…read morehe was doing as he updated on our existing equipment (2015) to help it function better. Very pleased with his professionalism & experience.