I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

Liberty management in regards to property management comes off as very reputable, it asks for…read moreproperties to be handed over in immaculant condition in reference to home owners looking to rent out property. After researching company, I noticed that they all seem to be a part of a group  of realtors from the local San Antonio area, so they will look out for each other and could care less about the client in my humble opinion. Therefore, if you must take or seek legal services such as mediation, try to choose someone not in the real estate department. They will of course try to keep it in house, in what will benefit them. If you are a member of the military, I suggest filing grievance with housing section on military installation to see if any assistance is available. Then final recourse, if allowed, is to seek out an attorney because you better believe they have them. The way it worked for me is that you work with what seems to be a couple (spouses) real estate agents whom do all the transactions at the beginning of the rental process, then it gets passed over to one of the property managers in my case some unprofessional guy, this is the point where the issues begin but seem to never end. The guy never answers and when he returns calls if he ever does, comes off as if your bothering him to do his work. Upon the process of taking posession of my property, I noticed dog damage i.e. chewing on wooden pickets within the patio area and the cement fiber board on the house, to what he replied was normal wear and tear (really now)? I then noticed trash in yard, to which he replied that there was none, so I sent pictures, then the genius stated, wow that's alot of trash; his solution to me was for me to pick up trash and I'd be compensated, to which I replied, NO. I also noticed other damage, really to much to list here; I have not even seen the inside yet, so I am terrified at this point. Among other things he states it is upon the homeowner to repair damage that any normal person can see is not wear/tear and I agree some things are definitly on owner (normal/real wear & tear), he is quick to point out that judges seem to take the tenants side in any type of legal litigation in an effort to try to coerce a owner and the list goes on. Make sure to check recent reviews, when you check, click on newest so you can see the most up to date information and notice how Liberty is slowly but surely losing stars and if you read through some of the one star reviews, you'll see rudeness mentioned in quite a few, most in a negative fasion. When I looked up Liberty a year ago they had 4 1/2 stars, now 3 1/2 and I think rating wil keep going down. In my opinion they are just in it for the money, which is fine, since after all it is a business. However, they must not forget who the customer is, we hired you all not the other way around. If you read some comments from the employee's in reponse to customer reviews on GGL, it's mentioned that they fired homeowners/clients, seems like some employee's did not get a proper lesson in business fundamentals and this paints a picture of a toxic business model. The property manager I was assigned, is totally incompetent, rude and lazy amongst other things from my point of view and I believe he is the one that replied to many reviews. The real estate agents at the begining of the process also play a big part in this very shady business model by pretty much pushing all responsibility over to the property managers. Basically, it is a way of keeping  there hands clean and leaving the dirty work to the property managers, in a very unorganized type of business model, just my two cents. I bet this company will continue to lose credibility due to hiring people such as the one's mentioned in this review and the unethical business tactics they use. Please do yourself a favor and seek business elsewhere, I have before/after pictures of property and may post for all to see in case proof is needed, since pictures speak louder than words after all. (This just my personal opinion, as stated above, others may not agree for legal purposes)

We've had Liberty Management managing our property since 2018. When we decided to sell this year,…read moreour Portfolio Manager connected us with Mark Fee. Mark was professional, walked us through the process, and answered questions as they came up along the way. He even documented what to expect every step of the way. He also connected us with quality vendors that had reasonable prices and got the job done quickly. When it was time to list, Mark coordinated some light staging and an impressive video of our property. He also connected us with his assistant, Heather. Heather was amazing! She was responsive, gave me a heads up on emails I had yet seen, and followed up with third parties when things got stuck, including on weekends. I highly recommend Mark and his team when it comes time to sell your property or home.

Mark Fee was a huge help when it came to selling my home in San Antonio. Mark was extremely…read moreprofessional and courteous. He was also very knowledgeable about the local market and helped me set my home at a price that met my needs but was also competitive. He and his team were helpful and stayed in touch with me every step of the process, which was a huge relief to me since I'm currently living in Alaska. The work done staging the home and advertising was top notch and included a 3D virtual tour. I absolutely credit Mark Fee with the house being sold so quickly (exactly one month to the day from the time it was put on the market!). TL;DR - If you're selling a home in San Antonio, you should strongly consider using Mark Fee and his services!

Danny Charbel is one of the best realtors we have ever worked with in finding a home…read more We do not use the word 'Best" lightly and we have worked with many realtors over the years, but Danny is top notch. When we met Danny, we took a weekend trip to Texas. We wanted to meet our new realtor and visit some houses in San Antonio and the surrounding area, and we realized during this weekend to Texas we would need more time to find just the right home. The weekend we spent with Danny was a fun time getting to learn about him, and he learned about us so that we knew we were on the right track to find the right home. We needed to find a place to stay quickly once we move to Texas and during the weekend visit luck was on our side, Danny has a fully furnished Airbnb that we decided to rent while we search for our new home. Once we moved to Texas, we rented the Airbnb. We did find a house quickly (thanks to Danny listening to what we were looking for in a home) and we rented the Airbnb for four months while our new home was in the process of completion. Danny is very knowledgeable, professional and listens to his clients. During the closing process, Danny made sure we felt at ease during this process and took all our many questions and all were answered in detail. Danny was with us every step of the way. We cannot express the thanks to Danny Charbel for being the person he is, he made us feel very comfortable in finding a home. On a side note, Danny has great contacts with different trades, that is how we have great plantation shutters, electrician, painters, etc. This is also a great feature with a realtor that has many great connections for his clients.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

Our family just acquired some property in San Antonio through MR at the beginning of this year…read more Everyone there has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

The property management team is beyond horrible. My tenant had moved out and they didn't alert me-…read morethen they said they'd be able to fill it within the month. Four months later it was still vacant due to negligence on their responsibilities and I fired them. Cloverleaf PM has been so much better!

They offer quick service, and keep in touch with you. Demi Xidas was our relocation expert and she…read morewas very kind and helpful throughout the entire process. She offered many different areas and worked with our budget to help narrow down what we were looking for. Very appreciative of her, would recommend to anyone needing this service.

I had never worked with an apartment locator before May Tamez. She is truly an angel. I found her…read moreon instagram! She took all my must-haves into account, was responsive, and very professional. She helped me find the perfect fit and budget. She lined out multiple options with details and good quality photos/videos which I appreciated. She even provided me with 2 hours free movers and let me know what the specials were for each apartment! Will absolutely recommend her to any of my friends or family looking for a place in the future. This was the best first time experience I have ever had. Thank you, May!

Another amazing and smooth transaction with Norm Muller very professional and honest will do…read morebusiness with him again

We worked with Lusi Dennis and our experience was awful. In the 4 months we were tied to her she…read moregot us three showings and we had two open houses where no one showed up. When we first put our house on the market an investor offered a lowball cash offer, which we declined (but stayed in contact with). Three months later we had to 48 hours to close on our new house or lose it so we asked Lusi to contact the investor to say that we were willing to take the offer. She didn't even bother to reach out to them for several days, which meant we lost that opportunity! In the end, MY HUSBAND found another investor to sell our house to. We contacted them, negotiated, and sold the house. But guess what?! Lusi still got close to $18,000 for US selling our own house. I have no idea what she did to earn that money.

Thanks to Jen and her team, they were amazing! This is one of the fastest sales we've ever had for…read moreone of our homes. And probably the easiest! You can trust Jen and her team to take care of your home buying and selling needs in San Antonio or the surrounding area!

From the owner: We love helping buyers find their dream home! That's why we work with each client individually,…read moretaking the time to understand their unique lifestyles, needs and wishes. You'll find that we'll be a committed ally to negotiate on your behalf and with the backing of a trusted company. Get in touch with us today! Specialties: -Buying or selling a home in and around San Antonio -Assisting current and former military families relocate to the San Antonio Area -Being your ally in creating a life you love

Do not move here. The people in the office are rude and unprofessional and very hostile! The place…read morethey rent aren't worth spit on the ground 0/10 save your money find somewhere else. Trust I will be breaking my lease SOON do not give these people your hard earned money. sad business and everyone in that leasing office is sad as well #thankyou. And then try and slick take your money???? Like what?? The whole office is dumb and slow.

Hands down the worst property management company I've ever dealt with. Here are a few of the things…read moreI wish I knew: -Every 6 months- surprise walk through inspections of your home. They pick the date (you must comply regardless of schedules or they walk through without you present). -impossible to get ahold of anyone at the company. When you move out: -clean under the fridge (pull it all the way out and clean behind as well), they will charge you hundreds of dollars if you don't do this. -change your stove top burners (upwards of a hundred dollars for this if you don't). - document absolutely everything!! Cannot emphasize this enough, they will try to keep every cent of your deposit. -Andrea Matthew (Maintenance Manager)- is the worst human you will ever interact with. It's not you. Something is just wrong with her. Avoid this group at all cost. They don't care about their tenants.

Mr Enriques is very helpful answered my call answered and…read moremy questions professionally also considering my situation personally I value this business and the person with utmost respect and encourage anyone who is in need of a suitable home/apartment to call the Apartment buddy...

They took over 48 to respond and then didn't send anything I couldn't find myself.Do NOT recommend…read more You're better off using Yelp and Google to help you!