So many times customers are quick to hop on social media and rant about their negative experiences…read more I wanted to take a few minutes to discuss my experience with Top Liquor Beer Wine. Let me preface this by saying that this could of very easily gone sideways, but they went out of their way to make it right. I recently purchased a bottle of high end bourbon that I discovered to have an issue with the seal AFTER I left the establishment. Although I was 99.9% sure that I didn't cause the issue, I could of understood if the establishment wanted to question my issue. That never happened here. I spoke to "G" on the phone and told him the problem. I wasn't able to make it back in the store until two days later and they didn't give me any issues at all. Exchanged my bottle without hassle and even talked to me about other spirits that I may interested in. It was my first time to visit this location and won't be the last. Definitely gained a life long customer because of the way that they handled my concern.

The food was amazing!!The service was so nice and thoughtful.There was even a girl cleaning the…read moretables outside

Best place to find whatever alcohol you are looking for Good customer service and there is a well…read morestocked cigar humidor that's awesome.

Exceptionally poor customer service from Josh, the manager. Has an unwarranted sense of…read moreentitlement and absolutely NO customer rapport. If you go there, please make certain that Josh isn't taking care of you. Even simple questions are met with a condescending look and shrug. Hope that whatever the leaders do, they either train this guy correctly or just let him go . . . he's hurting the business.

My go to store is usually Oaklawn but I've moved and the Park Lane location is less than 5 mins…read morefrom my home. This is my first time patronizing this location and the last. I placed a pick up order, received an email saying it was ready and that curbside was available. I arrive and see there are spaces up front but none are labeled curbside nor do they have a number. Therefore, I walk in to pick up my order; heading straight to the pick up counter. There were several people standing there and no one acknowledged me; even after I said excuse me several times. After a good 10 mins a woman finally responded and said "he would need to help you". Okay but who's he I asked? Then she directed me to another guy who literally said "I'll be with you in a minute" all the while keeping his head down before he finally lifted his head barely to look at my phone screen. Then he handed me the bag. No thank you. Have a nice day..have a bad day. Nothing. We're all tired and there's a lot going on the world. However, poor customer service when you work in a customer facing job is inexcusable. Especially when you're only asking for the bare minimum as a respectful, paying customer.

I have been a loyal customer for many years. I was in Dallas for work and went to a store to…read morepurchase drinks with my sister and a friend. we were not able to purchase because o e person who we not purchasing anything did not have id I was holding the bottles and paying she was just standing with me but I could not buy. it was very disappointing espaclly because I drove past 3 stores to get there Because I like shopping here.

Came by Goody Goody Liquor for their re-opening event, and it was definitely a unique experience…read more They hosted a "drink around the world"-style event, which made it fun to walk through the store and sample different options. It felt interactive and gave a nice opportunity to try things you might not normally pick up. One thing that stood out right away is the new setup. All of the liquor is now locked up, so if you're interested in purchasing something, you'll need to request it from the front counter. That's a pretty big shift from the usual browsing experience and took a little getting used to. The store also now has visible security, which seems to go hand-in-hand with the new concept. It definitely changes the overall feel--more controlled and structured compared to a typical liquor store run. Overall, it was interesting to check out the re-opening and see the changes firsthand. The event itself was enjoyable, but the new layout and purchasing process may not be for everyone depending on how you like to shop.

Good selection, good prices. Good location down by the White Rock spillway. Say hi to Virginia…read morewhile you're there.

These guys don't monkey around. Kick the big box to the curb and get real selection and service…read more They'll even carry it to the car !

Do not use!!!! We use Drizly and they padded their online…read morestore with expensive rate items they do not have. Once you order they send the driver and send items $300 under what you paid so they con you into accepting it. We are not stupid we know how much certain bottle run for. So now they have told Drizly after 3 calls and speaking to a fake "owner" that we never answered the door and they tried to deliver "the items we ordered" when they lied and sent the wrong item. This is BS and disgusting. I'm posting 1 stars and all of our friends and family will be since they have stolen $600 from us. This is horrible and they need their license pulled!

With craft beer cellar gone, this is the ONLY place I've seen near East Dallas with a great…read morelocal/regional craft beer selection. Right on Greenville. Highly recommend for craft beer lovers.

This is the best C-Store on Lower Greenville~ Hell of a…read moreselection of wine & beer. You won't need to search everywhere for the unique drink you're wanting... Good Family Run Business. Give them a whirl! Liquor store coming soon next door!

Selection limited and overpriced. If you are shopping for the basics like Jack Daniels, Jim Beam…read moreetc, it's not bad in a pinch...but Early Times at $41?!?! Nope!

WILL NOT ANSWER PHONE.. Had a transaction deducted from my…read morebank account (over charge) was told it would be returned to my bank account in two days. Day 5 still no return. Tried calling multiple times no answer. will not buy here again, until cleared up. This is a business that I guess don't need my business.

I bought 2 Nolet gin bottles and 2 seals were missing and 1 seal was on the a bottle. I called…read moremanager John to replace the bottle that was tampered and he didn't want to replace the bottle. He told me to go through the distributor . It's sad that managers don't believe in customer service. So check your merchandise before you buy . Even if it has paper around the top that's hiding the seal. Bad customer service.

They get a pass on their overpriced allocation bottles. Weller of any proof should be no more than…read more25% over MSRP. But I have to give it to BD, prices on other great bourbon and booze, beats the big guys like...well you know the multi-store chains. Not much in decor and finishes but I'm not there to get cozy, I'm there to get booze and a deal too. WIN. Staff has always been friendly to me, not pushy but also not aloof.