Placed an order for my notary items and got them the next day…read more Amazing customer service, friendly and knowledgeable.

Thank you for the amazingly fast, super courteous, and professional service!…read moreI have ordered from Rose City 3 or 4 times now, each experience has been the same with jaw dropping fast service. If you need a stamp, this is the place.

Paul replaced a battery on a Longines Conquest quartz movement. That particular model is tricky to…read moredo a battery replacement with. He did so quickly and then he installed a replacement steel bracelet on a Seiko Alpinist that I had personally tried to do myself. I had spent 2 hours attempting to do so and gave up in frustration. Paul installed the replacement in under 5 minutes! His prompt service and reasonably priced rates are stellar! I highly recommend this repair shop! So glad I went there! I'll be returning with my other treasured timepieces!

I arrived in Portland to discover a dead battery in a watch I don't wear often. Great service…read more Very fair price. I was in and out very quickly. And I enjoyed chatting about dogs.

Scott is great to deal with! They provide high-quality products, coupled with accurate and timely…read moreworkmanship.

I reached out to Scott and he did a great job, with a quick turnaround on his/hers vacation cups…read morefor my hubby's 55th birthday trip to the Caribbean.

Highly recommend for quality, speed, price! We ordered blankets in school colors to give as a…read moresenior gift to the 12 seniors on our coed wrestling team. We wanted to personalize by adding the school mascot "LYNX" above the label. Another local embroidery business wanted to charge us $30 each which included a 30% "rush" charge even with 4 days to do it. After checking reviews on Yelp, I contacted Make It Personalized. With their bulk discount on 12 or more, it came out to $18 each. Aside from the great price, they did high quality work to meet our specifications. And super quick! They quoted 2 days but amazingly it was done the same day. Thank you on behalf of our team! We'll be back!

I needed to have a special saying personalized.And embroidered, I walked into make it personalized…read moreat clackmas town center and found an amazing young lady.With the name of ruthie, who took my artwork and turned it into a masterpiece, highly recommend this business for anyone who might have a special something that needs that extra special touch 5 star rating would definitely go back again.

So recently, I had a pair of AirPod Pros disappear, and after checking the locator app on my…read moreiPhone, I found them at this location. They were not willing to return them to me, even though I had a serial number and physical proof that they were at that location. I had to get the police involved, and over a week later were able to retrieve them. Total headache if you ask me. Key takeaways here. The staff was rude, unapologetic, and hesitant to return stolen property that they had unlawfully purchased. They obviously don't check if the items they purchase are stolen and have no problem making it a hassle for people to retrieve their stolen property, even when it's super obvious. I don't personally shop at pawn shops; they are a total rip-off, but I had no clue they were chop shops for illegally stolen products. Great business model there.

These employees destroying and stealing from the company, they sell things way too cheap to their…read morefriends and regular customers! I even offer 50% more than their regular customer offer but nope they are still selling low to their friends, they hid things in the back and only bring out when their friends arrive, Ive seen couple time, i told them why you sell too cheap i can offer 50% more than what they offer you! And they told me yeah he's a regular customer so we only sell them to him....it's not their money so they don't care! This aint right... One time i was there i saw they selling $1 a piece to their friend, hopefully one day the bussiness owner will look into this because their employees have been cheating the company

This is a really wonderful place that is locally operated. Lisa is a great person to work with for…read moreyour award related needs! I patronize this business every spring for my departmental awards and everything is seamless. Things are completed in a timely manner, and the customer service is excellent! Every time I have had an issue (very infrequent), they make it right. Highly recommended as a way to support a local business and receive personalized service from a lovely group of employees.

Great service. Lisa was so kind and helpful, even stayed a few minutes late to let me pick up my…read moreorder after 5pm. Also product looks beautiful!