Save your money and your investment.
Bye engraving botched a job severely on my newly registered SBR lower, misspelling my name costing me $600 dollars including tax stamp, wrecking my discontinued Noveske Lower which cost around $380 dollars, my wasted tax stamp and after they messed up the job they still charged me for it!
These people are the worst kind, they are nice to you up front, but will deliberately destroy your item being worked on.
We started off well, the engraver, he didn't give me a name, stated that he is the owner and has been doing engraving for 3 generations, started a lot of small talk. He seemed alright at first, but I felt very uncomfortable the whole time.
We discussed the job, I told him the centering and font, he didn't bother to ask, I had to stop him from starting the engraving, I had the feeling that he was very careless at first.
First off he didnt have the bit in the engraver, did not bother to check and started the drill, marring my lower receiver with a silver circle around the area he was going to work at. I let it go, although it did bother me. Then he started to engrave the lower, in an incorrect position. I had to correct him although we discussed it previously.
He finally started work, placing the first two letters correct. Then he misspells the next letter, voiding my ATF form I just received. I stopped him and he said he could fix it. At this point I felt like it was more than incompetence and he was doing this purposely. The whole time we talked from that point on, he seemed annoyed yet stayed cordial. Throughout the rest of the job he seemed annoyed that I just lost $600 even though I was silent and just sitting there, not being able to see the work as he covered it with his arms at that point.
At the end of the job he still charged me for it, annoyed that I was looking at the engraving, and said he was busy and had things to do. He did offer to cut out the area, or charge me half price. Wow thanks. On a side not the receptionist seemed friendly.
I believe he is a racist, I was very friendly and polite, I did nothing to offend him. I felt he made these mistakes on purpose, and I was confirmed of that after he messed up the job and treated me in the way that he did. No remorse or apology, very close to kicking me out, just a very shady individual who acts differently from the way he talks. He will botch the job on purpose for whatever reason he has with you and I feel he ripped me off. Please be aware, you wont have to waste your money on such a terrible person and business.
The business has ruined my item that they worked on and caused me to lose $600 in costs on the item and it is now unusable. They damaged my goods on purpose and still charged me for it. I am seeking compensation for my loss. I went in for a simple engraving and they misspelled my name on purpose voiding the paperwork I just got for it, costing me to lose the $250 dollars I paid for fees and fingerprints. The item was a registered firearm lower receiver, I am unable to use it due to the error and voiding my paperwork/tax stamp and I am unable to sell the item now that it is badly damaged. This business is run by scam artists and they will refuse compensation even if they destroy the item. What I was told before coming in was misleading and the service was unprofessional and malevolent. read more