I would recommend and say that service was great and I will plan on going back the next time I need…read morethis kind of service

They were very friendly and helpful with my project. They were able to do exactly what I needed…read more Very professional.

Placed an order for my notary items and got them the next day…read more Amazing customer service, friendly and knowledgeable.

Thank you for the amazingly fast, super courteous, and professional service!…read moreI have ordered from Rose City 3 or 4 times now, each experience has been the same with jaw dropping fast service. If you need a stamp, this is the place.

Needed a battery changed for my husbands Tag Heuer watch. PB Watch Repair is local so we walked in…read moreand he changed the battery on the spot. He was done in a few minutes and very reasonably priced. If I need any watch repairs we'll definitely go back here. The owner is very nice and accommodating. Thank you for fast and friendly service!

Paul replaced a battery on a Longines Conquest quartz movement. That particular model is tricky to…read moredo a battery replacement with. He did so quickly and then he installed a replacement steel bracelet on a Seiko Alpinist that I had personally tried to do myself. I had spent 2 hours attempting to do so and gave up in frustration. Paul installed the replacement in under 5 minutes! His prompt service and reasonably priced rates are stellar! I highly recommend this repair shop! So glad I went there! I'll be returning with my other treasured timepieces!

Scott is great to deal with! They provide high-quality products, coupled with accurate and timely…read moreworkmanship.

I reached out to Scott and he did a great job, with a quick turnaround on his/hers vacation cups…read morefor my hubby's 55th birthday trip to the Caribbean.

Highly recommend for quality, speed, price! We ordered blankets in school colors to give as a…read moresenior gift to the 12 seniors on our coed wrestling team. We wanted to personalize by adding the school mascot "LYNX" above the label. Another local embroidery business wanted to charge us $30 each which included a 30% "rush" charge even with 4 days to do it. After checking reviews on Yelp, I contacted Make It Personalized. With their bulk discount on 12 or more, it came out to $18 each. Aside from the great price, they did high quality work to meet our specifications. And super quick! They quoted 2 days but amazingly it was done the same day. Thank you on behalf of our team! We'll be back!

I needed to have a special saying personalized.And embroidered, I walked into make it personalized…read moreat clackmas town center and found an amazing young lady.With the name of ruthie, who took my artwork and turned it into a masterpiece, highly recommend this business for anyone who might have a special something that needs that extra special touch 5 star rating would definitely go back again.

These guys (and Chelsea) are amazing. I've been a loyal customer for awhile now and always check…read morehere for whatever it is I'm looking for on any given day. I remodel homes for a living and am a tool/jewelry addict! The deals on tools here are awesome and I always purchase the VIP protection plan so if I have an issue or simply don't need it anymore, I just bring it back and use the credit for something I do need or as it is in most cases, simply want. Which brings to my next addiction, jewelry! I will never purchase jewelry from a retail store again. When I think of the money wasted over the years, it makes me ill. I've gotten some incredible deals on some gorgeous diamonds here. The V.I.P. protection plan also give you a guaranteed loan amount should you even need to borrow against a piece. Of course, I never thought that day would come, until it did. I was recently hit with a completely fraudulent judgment from years ago in another county. While it may be fraudulent, I still have to pay an attorney to get rid of it and that will quickly devour an average savings account and it did. So, I remembered my guaranteed loan amounts....With a heavy heart I trekked down to USA and pawned some of my things. I'd never done that before and thought it would be embarrassing but it was in the least. Then, my nightmare drug on far longer than I had anticipated so, I had to take more items down there.... Everyone has been amazing. Granted, I'm not a douchebag that brings in junk, stolen items, or yells at them and hurls insults. I also have a realistic idea of what my things are worth beforehand. When I walk in, I feel like I'm amongst friends. I really do. They went above and beyond to help me get through that b.s. They truly did more than most of my friends and family and this is a pawn shop.. Aren't they supposed to be heartless and solely out to rip me off!? Lol. That couldn't be further from reality. My thought toward the end was that if I fail and am not able to get my items back, I'd much rather see this store benefit from that disaster than anyone else I can think of. At least they cared enough to try. As for the negative reviews: My comments notwithstanding, this is a business. It's also a freaking pawn shop. You get fast cash with no hassles. The terms are clearly laid out for you. If you don't like the terms or their offer, go elsewhere. But do not blame them because suddenly you can't hold up your end of the deal. Be a grown up and take responsibility for your own decisions. As far as pawn brokers and just people in general go, you don't get any better, Imo. That goes for 82nd and Powell as well, but that's another review. I apologize for the length of this, but I've been wanting to write it for awhile and had a lot to say. :-)

So recently, I had a pair of AirPod Pros disappear, and after checking the locator app on my…read moreiPhone, I found them at this location. They were not willing to return them to me, even though I had a serial number and physical proof that they were at that location. I had to get the police involved, and over a week later were able to retrieve them. Total headache if you ask me. Key takeaways here. The staff was rude, unapologetic, and hesitant to return stolen property that they had unlawfully purchased. They obviously don't check if the items they purchase are stolen and have no problem making it a hassle for people to retrieve their stolen property, even when it's super obvious. I don't personally shop at pawn shops; they are a total rip-off, but I had no clue they were chop shops for illegally stolen products. Great business model there.

This is a really wonderful place that is locally operated. Lisa is a great person to work with for…read moreyour award related needs! I patronize this business every spring for my departmental awards and everything is seamless. Things are completed in a timely manner, and the customer service is excellent! Every time I have had an issue (very infrequent), they make it right. Highly recommended as a way to support a local business and receive personalized service from a lovely group of employees.

Great service. Lisa was so kind and helpful, even stayed a few minutes late to let me pick up my…read moreorder after 5pm. Also product looks beautiful!

Purchased a decal from them. Vibrant colors, reasonable price and has held up in this Pacific…read moreNorthwest rain for over a year. Highly recommend.

From the owner: Where your satisfaction is our top priorityread more