These dickheads will post a car, while not having the car yet…read more Asked if I could come check it out and was told to come on down. Got there, and turns out it's still at the auction in Seattle. They use photos from an old car they had to draw in buyers and when you finally get to see it it'll be a different one. Never heard of such a thing. I have no problems with them buying cars from auctions, but I drove down for nothing, and it would have been a different truck than the photos anyway. They have a large selection. I can't speak to the quality of the cars, but the other reviews don't suggest this is where you want to buy from.

unethical and downright slimy sales tactics. They sell cars that should not be driven off the lot…read moreand endanger the consumer. These cars are lemons that are not worth 1/10 of what you'll pay. They also misrepresent and downright lie about the condition of the vehicles. Stereotypical used car salespeople. Never never trust this business. I saved for months to buy a car outright so that I could get me and my kid away from domestic violence. They asked me about why I was buying a car and I told them honestly. We chatted about it, they congratulated me on getting me and my kid free. And then sold me a car that broke down (in the middle of a busy intersection) before I even got home. The repairs would have cost 3x what I paid for the car, minimum. I couldn't even sell it for anything but scrap. The mechanic was shocked that they let me drive it off the lot and said that it was horribly unsafe to drive even a short distance. They saw I was an easy mark. I had never bought a car before because part of my situation was financial abuse and they saw this car was an actual need, an urgent need, and they took advantage of me. I found out the hard way that it is perfectly legal for used car salespeople to lie. There are very very few consumer protections and the words "as is" gives them almost complete immunity from being held responsible in any way. My legitimate fear is that someone is going to get hurt because of these unsafe cars that they're selling. I cannot stress how much I do not recommend anyone trust this business or buy a car here. As a car buying tips in general: -always take someone with you who can help you ask questions -document *everything* including exact wording used by sales people -never buy a car "as is" if you have any other choice (i didn't) -don't assume that they see you as a person. Even if they're really nice, just assume that they see you as a sale because you can never know for sure -you are legally allowed to take the vehicle to a mechanic during a test drive. many do free assessments specifically for cars you might purchase -If you're an open and chatty person, it might be tempting to share information like I did. You may even think it will humanize you to the salesperson. Don't. Keep it professional and reserved if it's not about the car or sale themselves. They can use personal information to identify you as a mark. -always try to get some kind of guarantee, even for an "as is" car. You do have the right to haggle for things such as a short term guarantee that the car will run for x amount of time, etc. I genuinely want to say that I'm sorry to every person who has been a victim of this business.. I'm seeing all of these reviews with similarly horrible experiences. It's not okay and they need to be held responsible.

The experience with this establishment was 5 stars all…read morearound specially dealing with Ayden and the finance team member. I can't remember his name but he was very professional in his work. They truly care about the customer experience. We traveled all the way from Tennessee since they have great cars at an excellent price. We will definitely be buying more cars from them in the future .

My experience buying a car from Genuine Motor Co. has truly been a 5/5 Star experience - especially…read morewhen compared to the majority of car dealers. Devin Hall, my sales rep., is extremely courteous, professional and knowledgeable. All my questions have been answered directly. No vague or circuitous answers. This gave me confidence in Devin and Genuine Motor Co. I'm really looking forward to my car being delivered!

I bought a 3 year old car from here and within 7 months the entire transmission had to be repaired…read more This later turned out to be a recall issue with Nissan but at the time it was a repair bill that would have been over $4000. The staff went out of their way to make this situation right for me. I was extremely upset because I don't think a 3 year old car with relatively low mileage should need a new transmission. The sales manager called Nissan to check for recalls they lent me a car to get back and forth to work. In the end they found a warranty on the car that was still in effect so instead of paying the over $4000 bill we started with I only paid a $100 deductible. They truly showed me that they care about their customers.

My wife has been looking and dreaming about owning an EV Bolt for well over a couple years. One…read morenight we were on a date night and I was like let's go test drive one on a whim. She got excited. We looked up some on carguru and Platt came up in our search. Their place was few miles down the road so we went down thinking we'd be turned away. Peter was more than happy to accommodate. He let us test drive a couple different models including a Bolt. It really opened our eyes to these vehicles. He talked with us after the test drives and was happy to answer questions, give advice and info on all types of EV's (this was after close mind you). We weren't quite ready to purchase a car yet so we left. Peter's non-pushy attitude and kindness stuck with us. About two months later we decided to pull the trigger. I couldn't think of any other place to look for an EV. We had a list of options we wanted and Peter accommodated us and pulled a bunch of cars from their list. We test drove a couple AWD Nissan Aryia Engage+ e-4orce and really liked them. We went ahead and purchased one. It was a lease return with 15k miles. The EV was in great condition and the price was right. They were generous with our trade in and all the paperwork was very swift. I think we were out of there in under 2 hours. We highly recommend Platt Auto if interested in an used EV. You wont be sorry. They have a lot of different models to choose from.

These guys make car shopping fun and NO PRESSURE! I had a great experience with everyone there and…read morebought a super car at a reasonable price. Great service! I'll never go anywhere else for a car again. My friends recommended them to me for the same reasons.

I originally reached out in February to sell our Bronco. Scott McPherson got in touch with me with…read morean offer and was ready to proceed. I ended up not selling my bronco at that time, as it wasn't the time for me. May we decided we needed to get a larger vehicle. We went into the dealership, and worked with Scott McPherson again. We received a great offer to purchase on our bronco, and we ended up buying a 2023 Toyota 4 Runner. Scott was amazing, and really went above and beyond. There was only 1 key at the time of purchase, but he ordered another one right away. He was really helpful, and great to deal with. I highly recommend Scott McPherson and Toyota of Gladstone. I've bought from them before, and will definitely do it again:)!! Thank you. Dave and Stacey Meier.

Toyota of Gladstone makes car buying stress free (and even fun!)…read more I had an outstanding experience at Toyota of Gladstone. Darren Matthews (General Sales Manager) set a professional, customer first tone, and Ricardo Lopez (Sales Representative) went above and beyond to make my Toyota GR86 purchase enjoyable and stress free. He was knowledgeable, patient, and truly listened to my needs. Teona Boyer (Finance Manager) made the financing process smooth, transparent, and even fun. This team delivers exactly what buyers want: fair pricing, honest sales, and excellent customer service. If you are shopping for a new or used Toyota near Portland or Southwest Washington, Toyota of Gladstone is the dealership you can trust.

I worked with Trever, Scott, and Guy, and they truly bent over backwards to make sure I was taken…read morecare of. Right after purchasing my vehicle, I ran into an unforeseen issue with the coolant shutoff valve--a common quirk with this model--and the team at D&C Motors did everything in their power to resolve it, ultimately covering the cost of the repair. It is so refreshing to know that there are still honest, high-integrity dealerships out there. I can't express how grateful I am for their support. I'll definitely be spreading the word and hope to return in the future for my next car!

HORRIBLE SERVICE FROM THEIR TITLE DEPT. I can't get Brandy Hendrix to do her job. I bought my car…read morein September and paid it off in December. I have reached out to her at least a dozen times. No one answers the phone and she avoids calling me back. She will text me and promise things and apologize but still no pink slip! Not to much to ask after 4 months. This dealership seems to have a big turnover in personnel. My salesman is gone and so is the finance guy. BEWARE!

Great experience.... Fred really worked with us to get the car we wanted. We haven't had any issues…read morewith it and love the way it drives. Though it being a used car I am sure somethings might kinks here and there. Great place to go and see what they have. Fred will work with you to get you into the car you want.

Don't purchase from this place..they sell bad vehicles, recently purchased 2015 Tahoe, truck was…read moredelivered on a Wednesday and brakes went out on Friday on freeway almost had accident. Took truck to mechanic shop on Saturday and was told brake booster, and vacuum and all fittings needed to be replaced...once that issue was resolved I asked mechanic if they could refill ac because it was not blowing cold, after inspection mechanic also told me compressor and condenser for ac needed to be replaced. This experience was a complete nightmare, and when I attempted to mediate the issue with the owner of dealership he basically told me to file a lawsuit fortunately the bank funding the deal was able to place a hold on funding and that's when his attitude changed. But I would advise you to look somewhere else for your vehicle purchase.

I honestly don't think these guys deserve the level of criticism they get. My situation wasn't…read moresimple, and they worked with me every step of the way. I came in looking for a Toyota that I could ship to Hawaiʻi for my vacation home -- and anyone who knows Hawaiʻi inspections understands how strict they are. This was not an easy order. Lot 99 went above and beyond. They let me inspect every vehicle inside and out, and they never rushed me. Yes, a few vehicles didn't pass my personal inspection checklist -- but that's because Hawaiʻi's requirements are extremely strict. Every Toyota I looked at would have passed Oregon's standards without an issue. They let me keep looking until I found one that I knew would pass in Hawaiʻi, and this took days. They didn't complain once. In fact, they made the whole process enjoyable by joking around and keeping things light. Here are the inspection points I had to meet for Hawaiʻi: No sharp edges or cosmetic damage that could fail safety. No flaking rust on frame joints -- a tough requirement in rainy Oregon, where even well‑maintained 15‑year‑old vehicles show some surface rust. When I was using my inspection snake camera, they came out and offered their lift to make the job easier. That turned a 30‑minute job into 10. Because they were doing maintenance (battery swaps, etc.), some vehicles had cleared diagnostic monitors. They let me test‑drive the truck long enough for all readiness monitors to reset. I hooked up my OBD‑II scanner, confirmed no codes, and even verified it passed an emissions test -- which Hawaiʻi requires. Final results: Underbody: Pass Rust: Pass Engine & diagnostics: Pass Road test: Pass (just needs an alignment -- no big deal, I'll do that in Hawaiʻi) Bumper replaced and painted -- Pass (I requested and paid for this) Carfax/ownership/accident history -- Pass (minor incident, fully documented) VinCheck -- Pass Clear title -- they emailed me a copy immediately when I asked Bonus: They even helped coordinate transport to the port for shipping to Hawaiʻi. They're still assisting me with timing and logistics. If you're buying a used car, bring the right tools and do your due diligence -- that's just part of the process. But from my experience, Lot 99 treated me fairly, worked hard to help me, and made a very difficult task much easier. I appreciate everything they did.

They are nice to you until they are not. They make you believe they want to help you but the moment…read morethey get any amount of money from you they will change their mind. I was told three times they would refund my money because it was just to take the car off the market, that it wasn't for anything else but that, it was a lie. Everything was supposed to go through pending the approval with the bank (that's what they said) they lied. I wish I had never stepped on that ground. I read a review where the individual states they did this same thing to them... I see a pattern. There needs to be a NO STAR rating available.

Car shopping? OH NO! I feel your PAIN!!!! We recently had the UNPLEASENT EXPERIENCE Ourselves. Our…read morejourney took us literally all over SW WA From Vancouver to the Canadian border, searching lots throughout Tacoma, Puyallup, Olympia, Everett ,Fife, Edmonds, Bellevue you name it we were not right on the lot we were on the phone speaking to every dealer possible .Than onto and all OVER Oregon from Portland to the border of Northern CA Searching for a certain Mercedes in BLACK Only. Even over east of the mountains. Finding less than 5 total of the cars we were seeking. Plenty of Mercedes of other colors and the smaller types. In early on we did find one just exactly what we wanted at Cascadia Motors...problem being my husband called and asked "RYAN" questions on an off day I guess that pushed a wrong button for them both. When my husband hung up the phone he grumbled, cussed up a storm and said he would not buy a thing from that man as he was RUDE and UNPROFESSIONAL. Now being in marketing business ourselves lifelong (not cars) my husband should totally get off days and put up with customers like my husband! We continued our search, finding one other. Always asking the important question DOES EVERYTHING WORK. Being told yes we made the 3 1/2 hr trip to discovery not everything did work therefore the Mrs. said NO making the man of the house less than amused by now. Reminding the wife that little things could be fixed but I held my ground and we made the drive home. Literally 100's more miles traveled hoping someone would trade one in on a new one but no such luck Finally THE MAN OF THE HOUSE SAID HE MIGHT HAVE TO DO SOMETHING HE HAD NEVER DONE BEFORE .... ADMITT HE MIGHT HAVE TO EAT A LITTLE CROW and GO DOWN TO CASCAIDA MOTORS IF THEY STILL HAVE THAT CAR.I wanted to laugh but I didn't as I knew it was THE CAR we truly wanted. So my husband called and made an appointment to view the car. YES they still had it. Cars are only shown by appointment .Luck was on our side, and the fact that most do not want a car that eats gas like we do .COMFORT ALWAYS FIRST IN OUR HOME We arrive and are met by a well dressed handsome young man that opens the car door and walks away...I yell to him WAIT COME BACK HERE.STOP... If you are looking for a SALES MAN you will NOT FIND ONE AT CASCADIA .They are they to SHOW CASE CARS THEY DON'T SELL CARS .So if you go there to be SOLD on a CAR FORGET IT. NOT PUSHY AT ALL. They simply say here is the car and walk off. Not like any car lot I have ever been to .The others run at you like vultures ready to gobble you up! If you have questions wait until; you are ready to go find them they aren't going to be coming looking for you.Want to go out for a test drive OK See ya later.. The VERY BEST PLACE I HAVE EVER BEEN TO when it comes to looking at car. Can't say enough good about them. My husband proceeded to tell Ryan why it took him so long to come in and see that car, 3 or 4 phone calls and FINALLY he signed on the dotted line but not before he told Ryan he had called him a RUDE A %*^&* 5 lol lol lol lol and Ryan had felt the same about my husband on the other end Before all was said and done they both were laughing and joking around for half the afternoon away. YES WE WOULD HIGHLY RECOMMEND THIS LOT FOR BUYING YOUR NEXT LUXUARY CAR but remember you will have to be the SALESMAN they won't be PS I was very impressed at how knowledgeable Ryan is about the Mercedes we purchased , many of the Mercedes Dealers we spoke with didn't know as much .He really knows his cars and does his homework! A+++ Ryan And YES, EVERYTHING WORKED right down to the cigarette lighter and massaging seats, if they say they do it will be as they say. Very Happy Customer Crickett Hoar

Cascadia provided the easiest, friendliest, most honest, and painless car buying experience I've…read moreever had. Weston, the owner, informed us about a used EV credit that we were unaware of. He even showed us listings for vehicles at other dealerships so we could compare and contrast and be sure we were getting the best deal. Ryan made the paperwork signing as straightforward as possible and explained every single charge, nothing came as a surprise or was glossed over. Every possible benefit and drawback to the vehicle was explained to us clearly so we could make an informed decision. Buying a car is the kind of experience I normally dread, but this one was completely pleasant. I cannot recommend this dealership enough!