Edit update 2: my brother-in-law had the unfortunate and unexpected need of their services... And…read morethey delivered beautifully. So... While my original complaint still stands, bumping to 5* as don't want to ultimately detract someone from going with them as when you need them, it's a difficult time and ultimately recommended.

Westside provides an incredibly streamlined and straightforward service. They make everything so…read moreeasy at the most difficult time of most people's lives. My only complaint would be that my loved one died on a Saturday morning. I tried to contact them on Sunday during business hours and spoke with someone who said a funeral director would call me back, but no one did. However, once I called on Monday and spoke directly with a funeral director, everything proceeded smoothly from there. All the paperwork is done on-line. Their prices are good, a big part of this is likely because the office on Millikan (in the City Hall Building in the Beaverton Round) is apparently just a small office with low overhead. The cremation is done through Riverview Abbey. It was done quickly and I was able to pick them up at the Millikan office (you can also pick up at Riverview Abbey). They can mail them to you as well. Obtaining death certificates through them was also easy, as was getting an obituary posted to their website. They are very professional, responsive, and happy to help.

My father passed away in July of last year. He passed unemployed, with no life insurance, and an…read moreextreme amount of debt. I'm an only child and lost him at 21. I had absolutely no way to finance a funeral on my own at 21. They would not cremate my father until they received their payment in full. Kept him in a freezer for a month harassing me with calls saying "We don't do payment plans." Didn't even want to cremate him but wasn't given a choice financially. I'll never forget being put in that conference room while being shown a slideshow of coffins just for the funeral director to scroll to the bottom and show me the "Cheapest Option" which was quite literally a cardboard box with a makeshift pillow for $500 and tell me "This is the most cost efficient option if you want to give him a little bit of dignity." If I want to give him a little bit of dignity? Are you serious? 1 year later and I'm desperately trying to enter trauma therapy that I still can't afford because I am haunted by the guilt that I couldn't give him a proper end of life ceremony and that he had to rot in a freezer because I couldn't pay the funeral home in full. On top of it, my funeral director quit halfway through. Edit: Update: See their response, the caring facade ends once they speak to you in private. She (Zoe) most likely meant to forward my email and responded directly to me instead given my name isn't Angela. Again, I wasn't "expecting" anything, I posted my experience because it clearly still affects me till this day. What do I have to "gain" from posting a negative review. And I never said they held his remains, I picked them up! But that doesn't negate the fact that he could have been cremated SOONER and not held in that freezer, I could've been sent the bill and paid in full later. They aren't compassionate in private. Why even respond to my review if this is your response when doing what you asked of me?

After my mother passed away, I selected Young's since our family had used them twice before…read more Jasmine was my mom's funeral director and was incredibly helpful. She explained all of the costs upfront and handled all of the details. This was important since I wasn't thinking well while mourning my loss, and I had no other family members to help me. She helped plan my mom's burial (and attended it) at Willamette National Cemetery, helped plan the service, located a pianist, and put together a beautiful slideshow with music after I supplied photos. I later received a wonderful hardback memory book with all of the photos included. All of the staff were courteous, professional and very kind.

I've been doing the calling to arrange my husband's cremation today and have had a variety of…read moreexperiences. When I called Autumn Cremation I got directly thru to a real human who was so helpful. Price for direct cremation was exactly what it should be (in this area about $600). He was very clear about the only other fees ($20 state filing fee and $25 per death certificate as set by the state.) He was able to give me the info I needed about coordination with the national cemetery and will do that coordination and paperwork free of charge. I will definitely be using this service and will update later with how the rest of the process goes.

Oh great, I get to be the first one to make a review here, lucky me. We just had a loss in the…read morefamily this last week, I guess somewhere in the back of my mind I thought we could live forever and we would never need to do this. But we are all getting older and I keep thinking of the old saying, nothing is ever guaranteed in this world but death and taxes. I guess I picked the wrong career to choose, but I am sure it wouldn't be in the Funeral business. Time for the review, we stopped in and checked this place out in Tigard ahead of time so we could soften the blow and reduce the surprises. Everyone we spoke with here was pleasant and soft spoken. I have heard of people spending thousands on burials and may have been taken advantage of in the time of grieving over a loved one. This place listened to what we wanted, didn't try to up sell anything and provided us with paper work ahead of time and let us know what was all involved. The driver that came was in a new, clean, unmarked "soccer mom" van and was very professional. Next day we finished the paper work and they are very helpful. I would rather review hamburgers...

Two Words. Nancy Felton. She will throw away all the items…read moreyou have on top of a grave, even though in the rules they state you may place two items per grave. She is inconsiderate, unfeeling , and darn right cold hearted. She tries to maintain this gravesite as a park and not as a place for folks to mourn their loved ones. Truly unfortunate.

Several of my family members are buried at Crescent Grove Cemetery. It is a beautiful place that…read moreis well maintained by a professional staff. The administration has high standards and is obviously consistent in following the policies that make this the kind of beautiful and peaceful resting place for our loved ones that we all hope for. I particularly appreciated Nancy Felton's excellent service and attention to detail as she attended to our needs. Her polite and caring demeanor set us at ease as we dealt with the many issues and decisions at hand. She was informative but never pushy or offensive. Nancy went above and beyond what was required of her in helping to clarify and assist with issues that arose in our planning. I am thankful that she always made herself available and was attentive to my questions and concerns. This was most certainly a 5-star service! Thank you, Nancy.

We were treated very kindly. Clark helped us and we had a pleasant experience. They provided us…read morewith several options for when they could help us. It all came together with ease.

I had pre paid for services. Unfortunately my grandmother passed on a Saturday. I couldn't believe…read morethe response of the situation. Apparently our loved one's are to pass Monday- Friday.9 to 5 pm . The rudeness of the person accepting my call was abhorrent. This is almost Thursday am now and still not received the service our family has pre paid for . I feel shell shocked. It's a very difficult time and to think this was all prepared for and to find now it's not. Also to receive the out right disrespect that I have received from the alleged "funeral director" . I will yell it to the rafters!!! This its not the crown memorial you knew before !!!!!!!! Save yourself the grief !

Unfortunately I have used their services 3x this past summer for my pets…read more However, they have been nothing short of wonderful. Always sympathetic and accommodating. Thank you all for your help during some hard times. Janel

Absolutely amazing business. My childhood dog passed away on new year's eve, after calling springer…read moreand son despite it being a holiday they opened up just so my dad and I could take my dog in. My dad and I were met with nothing but compassion and kindness and I have nothing but good things to say about this business. If you need a place for cremation this is the place to go.

My brother died unexpectedly. I live in DC so a friend of my brother's in Portland recommended…read moreHolman's. Holman's could not have been more helpful and lovely. My brother was cremated and they held the ashes until I was able to fly to Portland. I recommend Holman's without reservation.

We have used Holman's three times in our family and each time the staff was absolutely awesome…read more They are very reasonable in their professional charges and offered everything to us that we desired. Two of the three services were traditional and the staff could not have done any better in providing a wonderful end of life experience. Look no further.

Like most of us in this situation, I was in early days of grieving for my sweetheart and not my…read morebest self. Caitlin gently guided me through all the next steps and taught me a lot along the way. I am so grateful.

It was a very easy to pre plan our cremation for both me and my wife They set up everything that…read moreneeds to be done

The presentation was EXCELLENT and very informative and easy to understand the terms! Lourdes was…read moreconcise and helpful with all questions presented to her! I very highly recommend this presentation to anyone who needs to make this very important decision and not be a burden when you pass. I'm very glad I no longer have to worry about my passing! It is an EXCELLENT and extremely affordable deal than any others that are out there!

Why would you rely on a big corporation- as opposed to using your small town family owned funeral…read morehome where you're treated with dignity and if you'd do your homework you'd see these fly by night cremation companies charge more than your local mortuary. Smart cremation uses scare tactics telling people how much your local funeral home will charge and require you to purchase services you don't need. I call BS on that. Do your homework!!!