I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size…read more Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them.

Totally a business that should be shut down,left car to get fixed and payed alot for them to leave…read moremy car even worst than what it was..payed them 1400 dollars to leave me stranded 15 minutes after leaving there shop,I called them and was telling them that they didn't fix nothing and the so called hanged up on me,dont trust these people with your car,they take your money and leave you with no care in the world for their customers,go else where people this place is a joke..not one star will they get from me..

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

I got a ceramic coating done here by Isaac. He knew I was on a short timeline and got everything…read moredone on time and did a great job. Very professional very available by phone. I got some friends that will be hitting them up soon because of my experience. I called around town they gave me the best price.

I got to Albuquerque (from Colorado) with an air conditioner that wasn't working.... not going to…read morebe good in Albuquerque in May. Also we had a check engine light that had been on since we had bought the car and we had given up on getting it fixed. Anyhow, so I asked around and found out about Hogan's. I must say the service was incredible! He fixed everything. My car is in better shape than it has ever been. I highly recommend his shop, and will definitely bring a different car to Albuquerque next time. Soon both my cars will be in top shape.

fast good price very busy staff. 5 star staff after dianostic 150$ after done parts will be orderd…read moreafter all items on list is fixed.

Absolutely love this family!!!!!! They have saved me so much money over the years and do a quality…read morejob. I came in after getting an oil change at Firestone because of the free tire rotation. They had a list of $1800 of "urgent" repair one of which was new brakes, a complete brake job which I had done in the previous 6 months. When I dropped the car off the coolant tank was full, it was hot out, when I got the car back they said I had a coolant leak and the tank was empty however I have cardboard on floor go the garage so I can tell of something is leaking sign of leaking. Carl went over my car and said none of those items were actually in need of service .

Couldn't be happier with such honest, professional and friendly people. They saved me from having…read moreto buy a new vehicle. Their shop is clean and orderly. They went above and beyond. Thank you Carl, Chris and Patty for all you did and for taking all the stress off my shoulders.

Everyone I dealt with at Toyomasters was knowledgable and helpful. They did exactly what they said…read morethey would, when they said they would. They made extremely useful recommendations. I didn't mind waiting 2 months for the service because it was not the situation of needing to fix an acute issue. It was important and often-neglected long term maintenance. I recommend them without reservation. A note: I think their prices are reasonable, given what they provide and how well they provide it.

honest, trustworth, and professiona! they gave me a honest opinion and I appreciate this level of…read morehonesty on cost and work needed over the dealership.

Had a large amount of work done. Got the car back with loose bolts, the starter was left loose and…read morethe under tray was left hanging. After almost 7k of work I was told I needed to spend another 6k to fix the car. Ok I get it rough diagnosis and my car needed work. They tried to somewhat make it right, but left the car in a state where they clearly didn't want to touch it anymore. During this time they were posting social media videos joking about customers wanting their cars fixed and how they can't work miracles. All while having my vehicle for an extended period of time. Ended up selling the car for pennies on the dollar. Just go to the dealer.

Ray runs the best garage in town by far. Always honest always thorough and knows what he is doing…read more Highly recommend!!

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

The WORST auto mechanic shop. The Owner Anthony, is the most unreliable and untrustworthy person…read morethat doesn't take accountability for his screw ups. I took my vehicle in he rushed his mechanics to get it in and out, and ended up not putting my tire on right. It fell off the whole rim while I was driving on the road. He said it wasn't his fault and he couldn't fix it. DON'T take your vehicle here, HORRIBLE.