After reading lots of positive reviews my wife and I went to Rosa's. I had my suit dry cleaned and…read moremy shirt washed and pressed. It was done perfectly. My wife had an evening dress that she wanted some sheer lace added to the arms of the dress, (that she supplied). A few days later we went to pick up our items and as promised they were ready. My wife was very pleased with the workmanship. We would definitely highly recommend Rosa's for and Dry Cleaning or Tailoring you need done!

Love my tailor, been going to this place since first year he started. He has done hemming,…read moreshortening of clothes,and zippers for me and I have heard he works on leather also..He is a very pleasant quiet helpful man who does excellent work...I have given his name and directions to many friends who required sewing done, all who were also very pleased with his work, fast service and prices. Will keep referring him

I have had zippers replaced and he does a wonderful job. He does the work quickly and…read moreprofessionally. I'm a repeated customer.

Very clean with multiple machines. On site attendant is very helpful and sells detergent, softener,…read moredryer sheets and plastic bags.

I visited Sunshine Laundry on Thursday, April 4. It was not busy and I could easily find several…read moreavailable mega washers to allow me to launder large comforters and blankets. The cost for the 2 washers was $11 each. The machines worked well and the items came out clean. I took them home to dry. The reason for the low rating is the lack of care to the premises. When I have visited in the past, the attendant on duty has been a female who was always busy wiping, cleaning and tidying. On this occasion, there was a young man behind the desk. He spent the entire time that I was there checking messages and texting. He made no effort to care for customers or the property. The floors were filthy, folding tables needed to be wiped down and the tops of the appliances were so dusty that you could wipe your finger and leave a visible streak. Another customer told me that she had suggested that the inside of the windows and window ledges needed to be cleaned but he just gave her a shrug and walked away. This young male employee is a dis-service to the business and the customers.

Easy and quick dry cleaning service. They had my dress dry cleaned in 24 hours. Customer service is…read moregreat and dry cleaning is of fair quality. I would definitely be a regular at this location if I loved in Kitchener waterloo.

I brought in a couple of items to this shop for the first time at the end of November/beginning of…read moreDecember 2023. I put absolutely zero pressure on Liz, the Tailor, with hard deadlines, and acted in good faith, trusting that she would be fair and honest. She asked for a $100 deposit. I left it. However, I would later regret it. The only thing I asked to get back before Christmas was my black suit (getting the jacket let out, the waist let out, and dry-cleaned). Liz gave me the date of December 19th to pick it up. That was over 2.5 weeks away. I agreed, but it was not ready on December 19th. I had to come closer to the New Year to pick it up, along with a pair of black CK dress pants, getting the hems repaired, nothing else. I did not complain or give her a hard time about her not meeting her deadline for the one item. However, it was an inconvenience, even if she showed no clear concern. After picking up the black suit (let out + dry clean) and black pants (hem). I was now waiting for another suit to have 2 small moth holes repaired + dry-cleaning, and a bomber jacket that needed 4-5 buttons sewn back on (2 items left to pick up). I waited until the end of January 2024, which was now two months, even though I did not rush her or pressure her still. I came to pick up my jacket with the buttons, and the last suit, and she drops on me a final bill of $315 (deposit included with tax). I was not impressed, and asked to go through the pricing right there in the shop. The most polite way I can say this, is that I was being treated as if I was an idiot, and I was not being dealt with honestly. She was making it confusing, jumbling up all the figures as she stated them, speaking super fast, so I asked to slow down and go through each price/item line by line, one at a time. She made that nearly impossible, but I persisted. The final tax amounts, button charges, plus $75 to let out a black Moore's men's suit jacket, were ridiculous. I could see the prices ratcheted up for each thing to try and hit her final number of $315. At the end, I paid because these were her declared prices (I'm not a thief), but I pointing out two major problems in her pricing, she was only willing to give me $20 back. Outrageous behaviour, and total disrespect to a customer who was wanting to bring her more business to this shop. I am very upset about it still, as to come out with a final bill of $315 for two suits to be dry-cleaned, one altered, and the other have two small pant holes repaired, a simple pant hem, and 4-5 buttons sewn back onto a coat, is wrong. I paid her for the work, but spent 10-15 minutes trying to go over this with her, telling her that her pricing was outrageous, and that I regretted not demanding all pricing up front, in an itemized list. It was not right. Based on comparable services, I was over-charged by $40-60 (with taxes) and that is with her $20 returned to me. It's very disappointing. I hate stuff like this. This work should have been done for $240-260 w tax, at most. No matter how friendly the person presents themselves, get ALL your pricing in advance, and in writing. I hate deception and taking advantage of others. BE SMART OUT THERE, AND SHOP AROUND. HONESTY AND TRANSPARENCY ARE THE BEST POLICIES.

As clothing is getting cheaper (but very poor quality) I have spent the last year taking all of my…read moregood quality clothes in for repair. Every time she has recommended how to proceed, I have taken her advice never regretting it. Her work is the best and prices are reasonable. Good work, good quality and good price 3/3. Could you ask for anything more? I have worked in the service industry before and as for estimates I found that it's very difficult to get it right mostly due to insufficient or unclear descriptions. The owner tries very hard and is very accurate. I believe that if there are occasional discrepancies , it is likely a miscommunication. Robin, AScT.

This is by far the best dry cleaning place in Guelph/Fergus areas. I've tried other places and…read morethey don't compare. Not only does King Cleaners have a 24 hour turnaround time, they use GreenEarth cleaning products. They also have a drive-thru. My new go-to dry cleaners

Excellent staff and clean location !! Just moved here and…read morewas looking for a dry cleaner even though we are on the other end of Guelph it is worth the while to drive here !

I needed some alterations to my pea jacket. Specifically getting the worn cuffs fixed. Excellent…read morework at a fair price. The owner is a very friendly and kind woman. Very happy with the results

Theresa gave me a 5 star experience, polite and friendly service with best price in town for…read morezipper replacement on winter jacket they also offered me same day service. I highly recommend this business Joe

Great workmanship, excellent service. I would highly recomend Stefani's. I have had pants hemmed as…read morewell as shorts. I have been using her for over 10 years and have never had an issue.

Have tried various tailors in the KW area and Stefani's Tailoring is truly the best. Efficient,…read moreexcellent quality, fair pricing and a courteous experience, always. She also works quickly although it is clear from all the clothes hanging in her shop that she is constantly busy. Fine attention to detail! Highly recommended.