Very professional courteous respectful best driver I've had in a long time. Just a very nice man…read morecalling him was very easy too

The driver is late and takes your calls while he's driving. He was an hour late for me. While I was…read morein the car he took another call telling the person 20 to 30 minutes when we still had about half an hour left to get to my location. It ended up taking 40 minutes and I heard the previous caller call him back bcs he was late like he was to me. I didn't say anything bcs it was obvious he didn't care. This is a one man band.

Amazing service! The taxi got here fast and opened the doors for me. The driver was very friendly…read moreand the prices were reasonable

terrible....the guy barely talked in a way that could be understood...and he claimed the cars they…read moreuse dont have trunks after mentioning my mother was in a wheelchair...

Quick, comfortable drive and felt safe after a long flight. Close to no small talk so it was…read moreperfect for 1am.

ok after 13 minutes on hold ...hung up. Also when I was on the phone with the gentleman that…read moreanswered I could not hear him at all. Music..radio..background noise..whatever it was I thought he must be in the club trying to talk on a cell. no idea if they are a good service after this but i sure wasted my time

My driver Daniel was very polite and professional. He opened the door for me and even offered me…read moresome cold water. I will use this company again and I am recommending this company to all who need an exceptional service.

Scheduled an appointment a day before my trip to Vegas to be dropped off at the airport. The…read morereceptionist got my name and essential information down and was confirmed to get picked up the next day at 0500 am. My schedule pick time was past due by 15 minutes. I called to see if the driver was lost. The same receptionist that took down my info down told me they had no scheduled pick up time for me. The guy either sounded super tired or drunk. Had me on the line waiting like an idiot. They called me later claiming my pick up time was 0530 am. Scheduled it in front of my wife and even she confirmed me saying 0500. Either a simple mix up or bad service. Either way they should've had my info on file.

Just moved down here and I did not know what cab company to call. I read the reviews for this…read morecompany and was very skeptical. However, I ran out of choices so I decided to give them a try. When I called the young lady I spoke with told me it would be a 45 minute wait, but the cab got to me in about 25 minutes (I called around 9:30 a.m.). The taxi driver was very pleasant to ride with. The car was decent inside and out. All in all I would go to through them for a ride again.

I needed a ride when my car was in the shop. Called this can company because it was suggested in my…read morearea from google. When I called, a Jamaican guy answered, rudely. Told me that he couldn't pick up because he was not coming to my area. I don't know if that was just for the day or ever. He never elaborated, he just hung up. I needed taking a Lyft instead

Joan Samara Driving Service is better than a taxi and better than Uber!…read more I had a surgical procedure done at JFK and had no one to pick me up. I searched Craigslist and found Joan's ad and contacted her. She immediately put me at ease, it was like talking to a friend who I knew would be there for me. She even called me a few days in advance and assured me that she would be there to pick me up - how awesome is that?!! I had enough to worry about and am so thankful to have found Joan. She is professional, courteous, friendly, trustworthy, reliable, and most of all SHE CARES! Thank you, Joan and may God bless your business abundantly!

What a stellar lady! If you're looking for a more personable experience too or from the airport,…read moregrocery shopping or just to safe on the road to an event as opposed to regular ol' uber or a taxi...... LOOK NO FURTHER. I had the time of my life chatting with Joan. She was personable , listened to my needs and was also full of energy, amazing stories and humor that had me in stitches. Reasonable pricing as well. Don't miss out on spending some alternative quality commuting, that you deserve, with Joan's private driving service. Happy new year!!!

Yesterday my mom needed to go to urgent care, and since we didn't have a car available the nurse…read moresuggested calling a cab (if it had been an actual time-critical emergency we'd have called an ambulance, but the nurse agreed that wasn't necessary). Mom called A-Yellow (or A1-Yellow as they show up in the phone book) since their number was local and she thought they'd get there sooner. We were told it could be 20 minutes or 40 or 50, but since the nurse had suggested two hours we thought we'd be fine. After an hour I called back, and got a Verizon message that the call couldn't be completed and to try again later. Thinking I'd mis-dialed I called again, and asked the man who answered if there was any problem. (They hadn't asked for a call-back number, and sometimes people get lost trying to find our street.) He mumbled something about them being on the way. After another half hour, we decided to call Bell, whose dispatcher said 15-20 minutes (and did ask for a call-back number). I tried to call A-Yellow to cancel and got the Verizon message twice, then a busy signal several times. Ten minutes later the Bell cab showed up, so we don't know if A-Yellow ever did. I know that some businesses only use cellphones now, and that if this is a small (or even one-man) cab company they can't always answer the phone. Even so, someone running a business like this should have a hands-free set in the car or voice mail or _something_ so that their customers can reach them. Totally unprofessional on their part. If I could give 0 stars I would.

Unreliable!!! Called at 5:10 and he told me 30 mins. it is now 6:15. Called him twice. The second…read moretime I called was around 5:46 and he told me the driver should be there in a few mins. After I kept calling, he stopped picking up the phone.

Driver was rude, refused to start meter, tried to talk game to my wife, car was a mess, no taxi…read morelicense on display, and tried to scam us. Driver refused to start meter. He pulled off to the side of the road and demanded a fucking ridiculous price. You cannot just pull a price out of your ass, you are legally obligated to use the meter. When I insisted he start the meter and drive he told me to get out. As we were exiting the driver started taunting us, saying "What are you gonna do about it" and "No one will pick you up tonight"....except for the Uber that picked me up 5 minutes later. Stop trying to rip everyone off. Learn some fucking professionalism. It is not the passengers fault that you are salty about the failure you turned into.

Terrible experience. I called to be picked up and dropped off a couple miles away. They told me…read moreit would be about 20 minutes but it ended up taking an hour, and that was after repeated calls asking where my cab was. The funny thing too was that about a half hour AFTER I was dropped off at my destination, the dispatcher called back (finally) to tell me my cab was almost there. Makes me wonder who picked me up. The cab itself was a pig sty, the driver was slovenly, and when I wanted to pay with a credit card he acted like he didn't know how to do that. In addition, where I was going was west of my pickup point, and the guy chose to go to the freeway onramp located EAST of us to get on the freeway. There was no advantage in choosing east over west in this situation, except to generate a higher fare. When I asked why he was going east, he got flustered and said "fine, I'll reset the fare", being all huffy about it, and ended by saying "money isn't everything". I think I'd rather thumb a ride with a suspicious looking stranger than use them again.

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

This was our first time using Xpress shuttles and we will be using them again!…read more Adam showed up on time, took us to LAX and it was a smooth ride and good conversation. The vehicle was clean and I felt comfortable with Adam and his driving. We will be using them again.