Thorough, friendly, knowledgable, fair pricing, prompt repair...I higly recommend Steben's for any…read moreauto body repair one needs.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for…read more Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's.

Had a car that wouldn't start, feared it was the starter motor or worse. Matt was great, traced it…read moreto a problem in the ECM and some blown fuses. Explained everything clearly. Price was great, too.

Very very nice local business. Lobby is very clean and car comes back very clean. Staff is so nice…read more However, they are the most honest people I have ever met. I had a huge estimate for a car repair last year and when I took it there they couldn't mimick it. Additionally I had a list of repairs my vehicle needed and they told me they weren't to the manufacturers' recommendation and that I could wait on all of them. So I took my car in for an oil change to the dealership yesterday and was told that my brakes were at 5% and it was dangerous I need to get them done. I took my car to Mike's and lo and behold I have 20,000 miles left before they need to be done. They have me as a very loyal customer!!!!

Excellent customer service and high quality work. There is a reason this shop has a 5 star rating…read more I highly recommend Ace Auto Body.

Ace Auto Body is simply the best. My car was hit in both the front and the back fenders by two…read moredifferent drivers over the span of a week. Coordinating the insurance for these accidents was both a pain and time intensive, but the guys at Ace remained patient throughout, including when the car was deemed "totaled" by one of the insurance companies and the work entailed in pulling back that claim. Kevin and Dustin were helpful and communicative throughout all the discussions and phone tagging between them the insurance companies, and me. In the end, once the work could start, they hopped right on it and got it done quickly and beautifully. They attend to every detail, and now the car looks better than even before both accidents. Couldn't be more pleased with the service, the quality of the work, the value, and their attention to detail. None better in the Hartford area. None.

Absolutely highly recommend Airport Auto Body. I can't say enough great things about the job Jason…read moreand his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my car here but I can't see myself taking our car anywhere else. They set a new standard of what to expect from an auto body shop. From the moment you walk in you notice how welcomed and well cared for the place was and they treated your vehicle exactly the same way.

I needed to find a shop after being rear ended recently. There aren't too many shops in CT that are…read moreauthorized in Tesla repairs, thank goodness airport auto body is one of them. The team truly made my auto repair seamless. Joe was upfront about the estimated repair time. They handled everything with my insurance company, which lifted so much weight off my shoulders. The repairs were fantastic! Their attention to detail and commitment to customer service shined throughout my entire experience. For Tesla Repairs, I highly recommend them.

My independent car service station recommended Rich and his Universal Auto collision business after…read moremy son had a minor fender-bender w/ our SUV. I felt confident learning the business has been there for 30 years. In summary, they did an awesome job replacing smashed a tail light and fixing the nasty/adjacent dent that looked pretty tricky, restoring to new condition like the damage was never there! Also, cost was reasonable... which we can't always say these days. Getting there takes some attention: Using address & any navigation app will get you 'almost' there, basically at entrance of Grace Ave. in Plainville (west off Whiting St.), which is a small industrial park and the road is "U" shaped. If you're driving south on Whiting, Universal Auto is 2nd entrance onto Grace Ave. Anyway, hopefully you don't need this service, but if you do, you'll be in good hands at Universal Auto (not to be confused w/ Universal Motors in nearby New Britain).

I would highly recommend PN Auto for any work on your car. This is the second time I have used…read morethem to repair a vehicle and they have always taken care of me from setting up rentals, giving me updates on insurance claims (even before my adjuster had reached out), when parts were ordered, when parts came in, and when work was being done. The communication that Jack gave was above and beyond any service I've received elsewhere. I picked up my car fully cleaned inside and out with my fluids topped off. I really hope I don't ever need that much service in the future, but if I do this is where I would come! Thank you

They were able to repair my minivan hood perfectly at a fraction of the price I was quoted by the…read moredealer thank you for your excellent service I will return!

When I got in an accident last month, I had no idea what I was going to do. Luckily, the accident…read morewasn't my fault, but that meant I still needed to deal with insurance companies. Jay and his son, Jay, guided me through the whole process, which I greatly appreciated! It was clear from the beginning that he has been doing this for awhile (39 years) and knew what he was talking about. He knew exactly what my rights were, and how I should manage the insurance company. I cannot imagine how someone could have been of more help. I strongly recommend working with Jay if this is your first accident (or even if it's not). He is a great guy, tells it as it is, and is very friendly. If the unfortunate day comes where I am in another accident, I won't waste a second looking for another shop, and go straight to Jay's!

My experience here was horrible. I walked in for just an oil change but then I foolishly believed a…read morerepair diagnostic they gave me. Attached is what I paid. Shortly after, my car starting releasing an alarming burnt odor from where the repair was done. I returned and they claim to have fixed it but instead just left the vehicle worse. Since my visit my vehicle has and continues to give me all sorts of trouble. I even had to replace the valve cover again. Stay away from this place.

Donna-Lynn, the 2 Jeffs, and the rest of the crew gave my poor wounded 2017 Prius Prime a new lease…read moreon life. The evil dealer who originally delivered my new car years ago damaged the paint job, did a shoddy repair and I didn't know until it was too late. After my partner mushed the front of the car it was time for a serious facelift. This repair came right out of my pocket, meaning no insurance coverage, and Jeff S. quoted me a price I could live with. He reused anything he could and explained things clearly. The majority of the bill was labor and let me tell you, the car looks like it was labored over with great care. I am happy to give the highest recommendation to this fine local business.

If you ever need autobody work done, I found an awesome place. I can't remember the last time I had…read moresuch good customer service. My encounter was with Jeff and not only does he know his stuff, but he truly went out of his way to help me. I plan to take all my auto body business to Russ's.

We took our older class C motorhome here to have them repair extensive interior fire damage . They…read moredid an excellent job..you would never know there was a fire. Ben kept us advised with the progress on it , we were very pleased with their professionalism and workmanship. Highly recommend this business and we would definitely come here again for any future repairs.

As a repeat customer I was expecting a little better service than I received. Very disappointed…read morethat with an emergency situation they could not find time to look at my Tiffin Phaeton. Problems with the HWH pump that works the front slides. I explained that I would be going right by their facility and was hoping to get it looked at the next morning. Ben told me sorry but no. How does a company that services vehicles not allot time for such situations? Then after issuing a complaint on their website and face, they completely blocked me. Thanks for all your help!

Boy oh boy... I seem to have a way of getting myself into some interesting messes!…read more I bought a car this fall and I got into a fender bender where I tapped another car. No big deal... right? Wrong. I then attempted to fix the car myself and made things so so much worse. I took off the bumper, the headlights, the wire assembly, and other components before realizing just how far I was in over my head! Ended up needing to go through insurance & after almost 3 months of my car sitting over there with Bryon's Auto Body, I couldn't be happier to have it back. They were extremely professional and easy to work with. I was quite embarrassed by the situation that had transpired & they were a pleasure. I would recommend them to anybody who needs auto work and who wants to work with an above-board, communicative, and expedient repair shop. Note that my car hanging out over there was of no way their fault! I had some explaining to do when it came to insurance but anyway... all's well that ends well and I think I may be telling this story for the rest of my life!

I found this place by accident as my favorite garage wouldn't do bodywork so they recomended…read moreBryon's and that was my lucky day. I went to 2 dealerships (including one I bought Audi from) and was told to come and leave my car for month or 2 as parts are really hard to find as many people fixing cars vs.buying in Covid time. First appoitment was in a month. Bryon's got parts a little over a week and in another week my car was wonderfully fixed. Gino and Karen, you are the greatest people and I had a best service. Karen arrenged rental from Enterprice and was VERY proactive with my insurance .Everything was completed in record time and repair was great. Thank you,guys from the bottom of my hart! Marina R.