One of the best contractors I've had recently working in my house. He arrived promptly, went right…read moreto work with competence and efficiency. He is very knowledgeable in his field, and shows respect for my things in his work area. (No superfluous damage and thorough clean up when work is complete.) I would definitely recommend Brandon's Plumbing. In fact, I have secured his services for a future larger project.

Zero stars! One day on the job for a heat pump replacement. Wrong unit was ordered and that was the…read morelast I saw of him. Excuse after excuse for not repaying my deposit. Had to force this issue with the NYS Police. Finally repaid after 6 months. Seems like a nice enough guy but he does not know how to run a business.

Hired Kris Watson 3 on 1-15-25 for a multi unit heat pump installation. Was told job would take no…read morelonger than 2 weeks total including ordering the units. paid 50% down like most HVAC techs charge in order to get show on the road. It is now 3-15-25 job is still unfinished. It has been one issue after another on why job isn't complete. I will edit this when job is complete

Had a mini split unit installed,Phil's was one of the few that got back to me with a quote which…read morewas a lot lower than the other quotes that I did get, Phil and his son were very professional and did a very neat job and also showed up when he said he would, I highly recommend anybody looking for any heating or air conditioning units to give Phil a call you won't be disappointed.

Had two units installed by this guy 6000$ did good job about three months later both units hit by…read morewhat Phil said was a power surge, and no way would it be covered by warranty..He said both units had to be replaced for 6300$..Wrote a big letter said turn it in to insurance...I felt something was not right...Got in touch with All About Heating guy came fixed both units for 1200$...One unit wasn't even on when it got hit..The bill was turned in for warranty and hope for best...At least Chris tried...

When he works, he's excellent. But we paid him for work beforehand (so he could get materials,…read moreetc) and he disappeared. Nobody seems to know where he is. This is a shame, because he's a nice guy and he is a very capable plumber. But I can't forgive him taking our money and running.

Hello Roy, I've been trying to reach you, I've called your…read morelisted business phone number (518)-265-9655) several times, but it appears to be disconnected, and you don't' answer your e-mail: www.rjplumbingandheating.net messages. You assured us in February that you would address the issues in our "New Bathroom." You also assured us you would be back to haul the construction trash away, and hopefully, at the same time, you will pick up the equipment you left behind. Hayden inspected the work in question, and provided a very pointed report concerning the "quality" of the craftmanship. You know we are not irate customers, and we fully understand that the onset of the pandemic changed the business equation for many tradesman. However, you were paid in full, and it should not be necessary to pursue you via phone and e-mail to make good on your word. Roy have you left town? Photos to follow.