The woman working here is so rude. We didn't know that you needed 2 forms of our ID as we are from the US so this is not something we were used to. We are all 21+, but just didn't carry around a passport while out and about for safety reasons. Just a misunderstanding and we were totally okay with coming back with proper ID, but the woman was quite rude when telling us this information initially. She practically yelled from the register while we were shopping. When we tried to ask clarifying questions she immediately dismissed us and kept yelling that we need two forms of ID. There was a group of 6 of us and some of us had decided to stay back while 2 of us went to the store with 2 forms of ID. When they were trying to check out with another employee, the same woman came out and started yelling that since all 6 of us hadn't come back with 2 forms of ID, she wouldn't serve my friends at all. I don't understand what we did to make her so mad because it was truly a misunderstanding about the ID but she was so mean to us and it was overall such an unpleasant experience. read more

i think the employees genuinely get beat in the managers office. i took not even 20 seconds to get my second form of ID because it was lost in my bag and the lady at the register started screaming (im not even exaggerating) WE CANT SELL TO YOU. then turned to her coworker checking out my friend saying WE CANT SELL TO HER. DONT SELL TO HER. literally hello??? i pulled out my second form of ID and then she was back to normal. weird experience and a very unique way to treat your customers.... read more

Awful Experience, got assaulted by an attendant when trying to return a $33 bottle. Staff completely unprepared to deal with customers, he try to take my phone from my hand with violence. read more

3.5 stars Located on the Abbott Street side of International Village (its only accessible via street not from inside the mall) Staff has always been friendly, and the store itself is not bad inside, despite the area its located in. Selection leaves much to be desired in terms of cider/coolers, but they do have Bumper Crop Crisp Apple, which isn't bad. They do deliver via Foodora, and it was quick (less then 15 m on a Saturday night) Delivery charge was only 99 cents They don't have everything they sell available for online ordering (like cider) but I was able to get 2 bottles of wine for a decent price. Cuvee Jean Louis Blanc de Blanc which is a sparkling white wine for $13.83 Espinal Castano which is a rose for $11.04 However, they messed up the order. They sent red wine instead of the rose, so my husband had to run back to the store to do the exchange, but I am pretty sure they would of sent back the delivery guy to fix the problem if we asked. They were super nice about it, and when they didn't have the exact wine we ordered, they exchanged it to our satisfaction. read more

This is in a shady neighborhood but it's pretty decent inside with a wide variety of mid range to high end liquor and spirits. I had a wine expert help me pick out a very expensive wine that was actually a good bargain. I purchased a Nebiolo Italian wine for under 50$ but it was worth a hundred. It was an interesting wine and was grateful that he gave me a good value for my dollars rather than trying to get me to buy the 300$ Barolo. This was Xmas day so bc liquor stores were closed and so I was satisfied. I also got a nice rose flavour cedar craft cider organic and locally made. read more

Crosstown Liquor Store - Local craft cider - Beer, Wine & Spirits Near Me - Vancouver, British Columbia

After walking in for the first time 2 nights ago Monday, April 21, 2020 and seeing that the prices are 2x higher than those at the BCLC, I decided to leave after an acquaintance left the southwest exit 3 minutes earlier. However, as soon as I approached the exit, someone Shouted " STOP ! " Startled, I realized that it was a 30 something year old male East Indian Concord (?) SSecurity 'guard' running towards me from behind, who Suddenly GRABBED my bag outside the store without asking or explaining, let alone properly communicating as he should have. He also didn't respect the Covid Social Distancing Laws and was within 12 inches of my 'space', Endangering me to Exposure of the Covid Virus, Refusing to explain or let go of my bag. After what seemed to be 5 minutes of this assault, a 50 year old male street person asked me, " if he lets go of your bag, will you let him see what's inside ?" After agreeing, I showed him the contents, with nothing to see but my personal contents. I was so upset after this street person told the SSecurity guard to go back inside to work and then he threatened me with a baton that he pulled out of his bag. I called the non emergency VPD after I left and reported this assault. I didn't realize until I was asked by the VPD if I was just at the 7 11 where another incident occurred with police on the scene and asked if I was ok. I told the 3 officers that I am a Senior Citizen with Disabilities resulting from surviving physical, mental and emotional abuses since 'childhood', having been razed in a Denial blame based alcoholic military family. This SSecurity guard should lose his job for assaulting me. He should also pay for the damages as he broke my FM Stereo Headphones after GRABBING & HOLDING ON to my bag. I shall NEVER go to this overpriced '$tore' ever again. https://edmontonjournal.com/news/crime/as-albertas-private-security-industry-surges-what-happens-when-guards-behave-badly/ https://www.google.com/search?rlz=1C1CHWL_enCA748CA748&sxsrf=ALeKk00hwSr6ISVqxNVKk6N54WivBVNWzg%3A1587658578269&ei=Ur-hXuSDEMPA0PEP6NyxwAg&q=concord+security+guard+abuses+of+customers&oq=concord+security+guard+abuses+of+customers&gs_lcp=CgZwc3ktYWIQAzIFCAAQzQI6BAgAEEc6BAgAEEM6AggAOgYIABAWEB46CAgAEAgQDRAeOgUIIRCgAToECCEQFToHCCEQChCgAToICCEQFhAdEB5QqKkPWIn-D2CygxBoCHACeACAAaABiAHAEpIBBDIyLjSYAQCgAQGqAQdnd3Mtd2l6&sclient=psy-ab&ved=0ahUKEwjk9NOM-f7oAhVDIDQIHWhuDIgQ4dUDCAw&uact=5 read more

This place is lame. I work in the area and have shopped there for years. I always found it overpriced a little but it was convenient. Well, today I accidentally bought flavoured whisky rather than regular whisky and went back within 10 minutes to the same cashier and asked if I could exchange it for the standard whisky and they straight-up said NOPE. They weren't polite about it either. Weak. I won't be going back no matter how convenient it is. read more

False advertising. They had a sign out on the rack for 24 Corona for 59.86 but when he rang it in came to 65.70 when I showed him the sign he wouldn't honor the pricing. This is called false advertising and by law they were supposed to honor the price on the rack. Though he wouldn't and charged me full price and took the sign down. Didn't understand that's not how it works. Won't shop here again read more

Trust me, if it costs more for a bottle of wine for the convenience of accessibility, the staff better not be treating the customers like knob-ends. If you're lucky, the staff here will treat you like you are invisible...until it is time to pay. In my case, despite being a regular customer here for two years, the staff-for some reason-has become haughty and rude. On my last visit, despite there being only two people waiting to pay for their wares, in a empty store, we were berated by the staff for not queuing properly. I kid you not. When at the counter, the staff was cold, uncommunicative, and surly. Lastly, you get to enjoy having your every move stared at by the goon bouncer at the exit. We all have our bad moments, so I gave Crosstown many trials over many months. It was a wasted exercise, and after being treated like a dick after paying too much for a cheap bottle of plonk on my last brush with these wanks, I'll be happy to make the inconvenient trip elsewhere for my wares from now read more

Here is a new beer & wine liquor store located in the Tinseltown building, same owner as Pivo Public House next door. They have a unique selection of local and import beer & wine. All of the beer is in large coolers, and the wine is sectioned off in categories of grape/region. They also have a very large wine reserve selection off to one side. These guys are trying hard to be finely tuned liquor store with a sommelier on staff, a wine club, local delivery, and tasting events. Its a refreshing change to most all liquor stores, I am sre they will do well. read more

Crosstown Liquor Store - CrossTown Liquor Store - Beer, Wine & Spirits Near Me - Vancouver, British Columbia

These guys go above and beyond! Had an issue with an order and took the time to make it right. Great management, excellent curation of products and top notch customer service. The spot downtown to pick up your libations. 5 stars. - Dejan read more

The selection of beverages is amazing. Staff sure know what they're talking about and I appreciate their professionalism. They get some gnarly customers but still push through doing a great job! The craft beer expert is very knowledgeable and You leave learning something new every time with what you're buying. Wine connoisseur sure knows what she's talking about. All in all, they're great in my books ! read more

Oh, eff. Here we are. On a double date. Politely discussing which of the Tinsletown Cinema selections we should see. It's that slightly awkward multiple person scenario that will ultimately conclude with a film that none of us want to watch because we're all just too damn polite to speak up. Lucky for us -- lucky for you -- my keen booze detector has sniffed out a plan. I can ease all of the Kate Hudson pain we're about to endure. I'm a get me some covert wine to smuggle into the theatre. Open 7 days a week, until 11pm each and every one of those days, Crosstown is just the place to find such a thing. Sure, it's pricey (my favourite cheapo French chicken wine is NOT a $17 bottle), but totally worth it to ease the struggle of the next agonizing few hours. Also, it's the only liquor store in a 2 kilometre radius. Gastown, Railtown, Tinsletown --- we'd all be boozeless without Crosstown Liquor Store. And just where would we be then? Running our own covert wine operations, that's where. (...lightbulb?) read more

Horrible customer service. Lid to a bottle of polar ice vodka broke (check pics) on the way home, ruined a purse, iPhone and diary. Was offered no replacement to the bottle or even a 'sorry'. Manager was rude and didn't seem the slightest bit concerned. Stay away. 0/5 stars read more

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Favourite liquor store, hands down! Temperature controlled space and so you have to go through 2 sets of doors before entering. Keeps your wine at the ideal temperature so you don't have to prep it when you get home. Tons of coolers wrap around the room, providing ice cold beverages of all kinds. Wines are categorized by type instead of country, which makes me very happy. Sometimes you just want a good Pinot Noir but don't want to hop down the different aisles to find one. Good store hours and have yet to wait in a line to make a purchase. Prices are very consistent with BC liquor stores and sales drop the prices even lower. Win win win!! read more

Sure Crosstown has pros and cons but at 6:01pm on a Friday if you are in Gastown or Chinatown this is really the only option for grabbing a bottle. Expect to pay a bit more than bc liquor (ok a lot more in some cases). The staff is friendly though, you can bring your dogs in, and the bottles are plentiful and cold. Note: This place should be avoided during pre-hockey time.... as you can imagine it gets slammed with all sorts of special fans. read more

Convenient on your way to a Canucks game so you can smuggle a bottle or two...just kidding. Did find Sapporo and Beck's a buck more, great for the condo residents at tinseltown. Some pop and ice freezer tucked in the far right corner. Amex good. Open til 11pm. read more

7 days a week, street parking almost always, perfect Crosstown Vancouver location! Wine selection is perfect (I prefer Auzy wine and they have tons of it), the decor is great, very warm feeling ambience. Every experience I have had, the staff is extremely knowledgable and seem to really love their jobs! Perfect combination!!! This is a great place to get the usual order or something nice for that special occasion! Come one, come all!! read more

Convenient location within Tinseltown with street parking right outside. Great selection of wines, already chilled. They have my favorite St Urbans hof riesling, as well as other lower priced tasty wines and beers. Very friendly people that work here, and they are always helpful. Oh, they have Vista D'oro preserves here, to complement your wine! read more

Popped in to grab a bottle of red and loved how organized and easy it was to shop! Signs separate the wines while wall fridges hold all the beer and white wines. The guys at the checkout were adorable with friendly customer service and smiles to boot! I wish I was here longer to justify another visit in such a short time but I'll definitely be back! read more

Crosstown Liquor Store - a glass of wine and a bottle of wine - Beer, Wine & Spirits Near Me - Vancouver, British Columbia

I think this store has the location and the store hours going for it. Prices are OK and the variety is reasonable. Do I prefer it over the BC liquor store hmm not likely. It has better variety no doubt. I guess it caters to a certain kind of crowd so give it a try as it might or might not be your thing. read more

This store is consistently great. To my surprise I was asked on a busy Friday night if I was finding everything ok. I was surprised, shocked really... because yes, yes I wasn't able to find the bottle I was anxiously waiting since Monday 9am. Sadly they didn't have my ol' favourite but this lovely person was able to help me find something similar and noted that if I'd like to order a case of my "it's ok you're a 30-something, drink this and feel better about it.." I could get 10% off. WOW. read more

I just moved into Chinatown and this is the closest LQ to me. The prices are much , much higher than anywhere else and the staff is horrible and are shockingly rude. If It might be the area rubbing off on them, but it's not a good look for any business. I will walk to the Signature in False Creek to avoid giving any business to this horrible place. read more

Great liquor store, close to the stadium to get some drinks before the games. Wide selection of everything and they have amazing staff!!

I don't drink, however, I have come here with some friends before a metal or punk show at Rogers Arena and have got mini's to make into mixers to have before a show so that we're not spending so much money inside. Decent selection and the customer service is good. I always see fellow concert goers, therefore, I know that they're doing the same. read more

apparently the temperature is set at the ideal temperature to keep red-wine at. pretty good selection, reasonable prices for a privately-owned liquor store, and a friendly staff. great location too. read more

Location and hours make Crosstown a very welcome addition to the scene. Prices tho are definitely on the upper register compared to other wine shops. read more

I prefer buying from Crosstown than BC Liquor Stores. Plus the people here are very nice. It's open 7 days until 11pm.

This liquor store is in a very handy location, I'll give it that. HOWEVER, I've been there a fair few times (because of the location) and the range of alcohol is pretty limited and the prices are way more expensive than BC Liquor outlets (a few dollars more expensive even for a low price bottle of wine, so it adds up). The second disappointment is that their knowledge seems pretty poor. I asked about whisky and no one there seemed to have much of a clue. They didn't seem bothered that they weren't able to offer any suggestions. Final deal breaker: usually the staff are ok, but I saw one lady working there be so rude to an older gentleman who was himself being very polite. He mustn't have heard her ask him to put his card in the card reader and she accused him of trying to take the wine without paying. None of the other staff intervened. It was honestly embarrassing and I felt so bad for the poor gentleman. That was it for me - not going there anymore. read more

small, but very well thought out selection. some very interesting beers and a surprisingly wide range of wine styles and prices. service is consistently friendly and upbeat and their hours are good. great find! read more

Friendly staff. Great location. Awesome parking. Fabulous hours. Prices higher than bc liquor stores.

Every time I've been there, the staff has shown me nothing but love. Dunno what everyone else is talking about. Only problem is there tends to be crazy people hanging around in front, but I guess that comes with the territory. read more

One of my least favorite things is taking the time to rifle through my pockets in search of tip money only to have the recipient express no gratitude of any kind. Perhaps such people think that I make these efforts only to amuse myself and they don't figure in the equation at all? It's a kick in the teeth when it happens (which it surprisingly often does) with beggars - but one might think those who work to earn money would have a better attitude? And yet this lack of thankfulness has happened so routinely at Crossroads Liquor store lately that I am thinking about dropping my generous policy. I am not particularly rich and even though, from what I gather, these private liquor clerks earn a poor wage, I am about done with trying to make up for that by my personal intervention - it is going to save me a lot of effort and money - so thanks for that Crossroads staff! read more

I very rarely go to the Crosstown Liquor Store and unfortunately, I'm not about to go back any time soon. It's true that the variety isn't bad but my experience of this morning was, shall we say, horrendous. Saturday morning at 10:30 and I enter the store with a dozen empties and with the intention of buying a six pack. To my astonishment, the clerk tells me that they do not accept empties on weekends and that in fact, their policy is that they only take empties from 10am to noon on weekdays IF they have enough storage space. So I very respectfully ask him what a guy like me, who works from 9 to 5 from Monday to Friday is supposed to do with his empties? Now, I must insist on the fact that I was very polite all the time and simply asked about their very restrictive policy on returns as it clearly said on the front door that returns are from 10am to 12pm every day. His reply was "it's none of my business and I don't care what you do with your empties". I was shocked and I told him that it was the law in BC that retailers accept the empty bottles and cans of the products that they sell. Then , he shouted at me that I was a prick and that he didn't want to see me in the store again! I could not believe it!!! read more