Get starlink. TDS is truly awful to work with as a company. I'm sure the local techs are decent…read morefolks but the company knows there aren't great internet options here so they don't bother providing a competitive service because there historically has been no competition. Get starlink, no needing to wait for a tech to come out, considerably more reliable.

This company is an absolute nightmare. Called to set up service. On the phone with them for 45min…read more Told them I just wanted internet. No phone. No cable and they kept pressuring me to get it. When we finally came to an agreement their computer froze and I had to call back. So I called back the next day. Another 50min phone call. Finally the said they would have someone out in a week. When the big day finally came they didn't show. Apparently the guy taking the order forgot to process it.. when They did finally show they ran the cable across the lawn for bird and dogs to pick at instead of putting it underground. We agreed that since I took work off for a no show on their end they would give me free installation and free first month. Well I just got billed for the first month and I've been on hold for over a half hour now trying to resolve this. Figured I would leave them a glowing review they deserve. F*ck TDS!

I stopped in because the charging port on my iPhone had a bunch of lint in it, and wouldn't take a…read morecharge. Ryan helped me out, completely free of charge and cleaned my iPhone charging port which fixed my issue. No strings attached. I inquired about when my account would be eligible for an upgrade, and to my surprise I was due! I came back later, and got a great new phone at an amazing price, and the staff made my visit here today a really enjoyable one.

Fantastic service second to none!!! Luke was so easy going and helped us thru buying my new phone…read morewith no stress! I don't look forward to replacing my cell phone and he guided me right thru the process easily.

Charge a lot for services that go in and out daily,and of course for your inconvenience they never…read morededuct anything from your bill.So you are paying for service even when you don't have any.

Unresponsive. 10+ days, and still awaiting a promised call from the Baxter manager, to discuss…read morepre-wiring a new subdivision we've built in the area. Spectrum doesn't appear to be interested in servicing new residential customers, as our area grows. Disappointing behavior, given Spectrum's mandate is to serve our residents.

We live in an area where are options are very limited. We had KMTelecom Wild Blue internet for…read morealmost ten years before their residential accounts were bought out by Northland Connect. With KmTelecom we had good customer service and tech support and the signal strength was usually up where it was supposed to be for what we paid for. Since having Northland Connect I spend my time calling the billing office which nobody ever answers and I have to leave a message that almost always never gets a return call. When I call tech support, weekly now, I hear the same excuses of satellite issues, outages or weather. If I have a good tech person then they put me on hold and then come back in a few minutes with our speed raised up saying they "put my account on a different and less congested beam to the satellite". The speed may last for a half hour and starts to drop again. I believe that they throttle back our service every chance they get until I call and complain. This company sucks! I'm currently looking for a different provider, but there are few companies to choose from that offer satellite internet service.

Was a customer for several years. And, I was recently upgraded to their latest and greatest. Trust…read moreme, latest and greatest meant the worst possible service one could possibly have. Tried over the course of several months to get resolution for bad connectivity and at times no connectivity at all. I was confronted by amateurs for tech help, management that was unresponsive to problems, and a totally unprofessional operation. When I finally had enough and cancelled my service they try to beat me about the head and shoulders with my "unfulfilled contract". As far as I am concerned they voided my contract by not fulfilling their end of the bargain. Too expensive to mess around with for substandard service. Do without before you sign up with these people. Trust me they are terrible and there are lots out there to compare them too, and they come out to be the worst of the worst.