Cancel

Open app

Search

Tds Telecom Customer Service

1.0 (2 reviews)

Services - Tds Telecom Customer Service

Internet service providers

Tds Telecom Customer Service Photos

You might also consider

More like Tds Telecom Customer Service

Recommended Reviews - Tds Telecom Customer Service

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Crosslake Communications

Crosslake Communications

(3 reviews)

I have never written a Yelp review before. When I first talked with an agent on the phone to set…read moreup internet service, I was quoted a certain price for the 20 Mbps internet service. When the technician set up my service, it was only achieving ~9 Mbps. I contacted customer support and was told that if I wanted 20 Mbps, I would have to pay $20 more. I was not pleased, but agreed to pay the extra $20 per month. However, I still was not reaching speeds of more than 10-11 Mbps. I called customer support and they explained that sometimes in rural areas that is the best speed they can achieve. This was the second time I was promised something that wasn't true (#1 - bait and switch pricing scheme, #2 - promising a customer that you offer 20 Mbps in the area when you do not). I cancelled my service and returned my cable modem to Crosslake Communications within hours of installation. [Follow-up] Literally within 5 minutes of posting a negative Yelp review, I received a call from Pam at Crosslake Communications. She was gracious, conscientious and helpful. She was empathetic and apologetic. She has transformed my opinion of Crosslake Communications.

I want to shout out my gratitude to Crosslake Communications' competent and patient staff. The…read moreincreased demand caused by the Covid-19 inspired migration North that would test the resources of any organization. I appreciate the gracious and creative way my questions are answered. Everyone seems to keep their sense of humor while working hard. What a great team!

Tds Telecom Customer Service - isps - Updated May 2026

Loading...
Loading...
Loading...