My home club is a mess, it's always dirty, the sauna is never cleaned and the wood benches inside…read moreare disgusting they have mold and bacteria growing all over them they have been power washed once since I've have a member ship for 2 years I've since staff come in and out saying things will change and the only thing that's changed is my bill going up. The hot tub is also broken and has been for 2 years and still on a work order. The regional manager for this area BRIAN is a joke he basically a child and know nothing of sales, marketing or kpis idk how he got the position he doesn't even care for his team or district LA if you truly care for your company you'll do a reamp and replace this staff and refurbish this gym the location is a gold mine and it'd be a shame to lose it bc of a dumb fuck who thinks he's smart but isn't

Currently they have a sign at front desk that 20$ will be billed to your account if you have them…read moreprocess your phone number for entry and you do not provide i.d. 1) What was the purpose of taking your photo when you signed up then? 2) how desperate are they for$? 3) no concept of what customer SERVICE is.

Best place to go! I've been working out regularly for 12 years and have went to 10-20 different…read moregyms. This is by far the best one I have been to with regards to equipment, members, and staff. Everyone is very nice and helpful. They know what they are doing!

The Y's satellite location in the Bi-Lo shopping center is convenient and better than most think…read more Though it looks small and less than appealing to most, the satellite Y has everything you need for a good workout. The main room houses enough free weights to accomplish just about everything except Olympic lifts. There is also a good variety of machines to use. The satellite also houses a studio that is used for a variety of aerobics and strengthening classes. The cardio room has over ten treadmills and a variety of cross-trainers and step machines with three large TVs to watch while working out. There are even locker rooms and a daycare here. The locker rooms are just lockers and restrooms (unless you count the sad sauna box...boo!) Overall, the Y on Heckle is a smaller version of almost every other Y. It's old looking, but gets the job done. If you're in a hurry, or don't care about all the bells and whistles, the Y's satellite on heckle is a good gym.

Pilates has become a regular part of my week. I've had some frustrations with scheduling but have…read morelearned to work around them. Instructors are so knowledgeable and keep workouts varied.

Better response time when customers have issues would be appropriate. Try another studio.read more

2025 UPDATE!! They have new owners and have turned this gym…read morearound. All new equipment and great staff. they have a whole section just for legs and a new indoor field. it's basically 4 gyms in one with two machine sections and free weight sections with a leg section and a functional training section. Give it a chance and go try it out.

I've been to Planet Fitness and most recently LA Fitness and just recently made the switch to…read moreGold's Gym. All staff is very friendly. The main selling point for us was the Kids Club, very convenient hours to bring our toddler while we work out! The ladies locker room is nice and clean from what I've seen. Some gym equipment is a bit old, doesn't work as smooth (referring specifically to Glute Machine- donkey kicks lol) But looks like this gym is going to be getting a huge upgrade since as of yesterday, it is under new ownership! As soon as we walked in yesterday, we were promptly greeted by the new team, they were very friendly and informative and happily asked for feedback! They seem like they love what they do and represent the gym very well! I already love this gym, but if they had the tanning and a pool, it would be PERFECT! It would also be nice if they had water bottle friendly refill stations. I've uploaded some photos of what the gym currently looks like, it's not bad but I am excited to see what upgrades they give us ! Yayyyyy!

What first attracted me to Planet Fitness aside from the location was the cost. For under $24, I…read morehave access to various amenities and can utilize any facility in the country. However, what kept my membership afloat was the facility's cleanliness and the friendly staff. This was very important at the height of Covid. While Covid cases have decreased, Planet Fitness has continued to maintain a clean and safe facility for its patrons. I also worked with one of their trainers to design my own program. The trainer listened to my goals and helped me create a workout routine that works as long as I remain consistent.

My experience at the Planet Fitness in Rock Hill has been terrible from start to finish. The gym is…read moreconsistently dirty, and the customer service is just as disappointing. I canceled my membership, yet they continued taking money out of my account long after the cancellation. When I tried to fix the issue, they refused to refund the charges. The staff member I spoke with was extremely rude and unhelpful. Instead of trying to resolve the problem, she kept repeating "policy" without offering any real explanation or solution. To make matters worse, the location itself feels very dangerous, which only adds to the frustration of dealing with this gym. Overall, this Planet Fitness shows poor management, poor communication, and a complete lack of respect for customers. you you. If you decide to go there please be safe as you go in, also clean your equipment before use.

Used to be a great gym. But now, it's run down, filthy, and unkempt. Seems to be for the most part…read morecompletely unstaffed, but when there is staff available, it if one person, for limited hours. Get the impression they may be closing soon. Many have already left, and many of the remaining members are looking elsewhere as the conditions worsen at the gym daily it seems. Many days, there are no, and I mean zero supplies with which to clean the equipment, and if we do t bring our own supplies, the equipment doesn't get wiped down before or after our use. It's a shame. It's convenient, and when properly operated a pleasure to work out there. Not in its present condition.

You lie. I have not demanded money. I have called repeatedly to cancel and have still been charged…read more I simply ask that you stop charging me. Theft is bad business. Lying to cover theft is bad business.

Nice facility. So cool seeing the velodrome! We were in town for an event and it was close to this…read moreymca. So we just went for showers. Very sweet staff

Money$$$ better spent elsewhere. Not to mention political views and opinions that overflow into how…read morepeople are treated. Only one to consider is not in York County but in Lancaster. But all locations are rigid in their class line up and options. Same classes same instructors for years.

I love OTF! I was originally at a Charlotte location but due to a job change, I switched to this…read morelocation as my home gym! The gym is always clean and it's such a positive atmosphere when you arrive. There's people who are all different athletic abilities and the coaches push everyone to do their personal best. Each day is different, so you can never get bored. Classes contain weights and cardio. I've noticed in my endurance and overall athletic ability. The first class is free so there's no excuse! Come out and be apart of the OTF family! You won't regret it!

From the owner: Orangetheory Fitness in Rock Hill, SC offers heart rate zone training that delivers a smarter way…read moreto work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in Rock Hill, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level.