My home club is a mess, it's always dirty, the sauna is never cleaned and the wood benches inside…read moreare disgusting they have mold and bacteria growing all over them they have been power washed once since I've have a member ship for 2 years I've since staff come in and out saying things will change and the only thing that's changed is my bill going up. The hot tub is also broken and has been for 2 years and still on a work order. The regional manager for this area BRIAN is a joke he basically a child and know nothing of sales, marketing or kpis idk how he got the position he doesn't even care for his team or district LA if you truly care for your company you'll do a reamp and replace this staff and refurbish this gym the location is a gold mine and it'd be a shame to lose it bc of a dumb fuck who thinks he's smart but isn't

For those unhappy with the current state of affairs, the only thing companies like this understand…read moreis their bottom line. Cancel your membership. For the seniors that use Silver Sneakers/Tivity, cancel the membership if you are not happy. They are being paid thru your Medicare Plan as you pay your premium. Do not let any of them tell you that it is free. It is 3rd party billing and depending how the gym sets it up they are being paid either every month and also possibly each time you check in. Cancel altogether if you are discontent. Plenty of other fish in the sea.

Best place to go! I've been working out regularly for 12 years and have went to 10-20 different…read moregyms. This is by far the best one I have been to with regards to equipment, members, and staff. Everyone is very nice and helpful. They know what they are doing!

It took me 69 years to find an exercise I love to do! Club Pilates Rock Hill,SC is a wonderful…read moreplace to exercise, make friends, and have great instructors who are very knowledgeable! Give it a try, you'll love it!!

Better response time when customers have issues would be appropriate. Try another studio.read more

I've been to Planet Fitness and most recently LA Fitness and just recently made the switch to…read moreGold's Gym. All staff is very friendly. The main selling point for us was the Kids Club, very convenient hours to bring our toddler while we work out! The ladies locker room is nice and clean from what I've seen. Some gym equipment is a bit old, doesn't work as smooth (referring specifically to Glute Machine- donkey kicks lol) But looks like this gym is going to be getting a huge upgrade since as of yesterday, it is under new ownership! As soon as we walked in yesterday, we were promptly greeted by the new team, they were very friendly and informative and happily asked for feedback! They seem like they love what they do and represent the gym very well! I already love this gym, but if they had the tanning and a pool, it would be PERFECT! It would also be nice if they had water bottle friendly refill stations. I've uploaded some photos of what the gym currently looks like, it's not bad but I am excited to see what upgrades they give us ! Yayyyyy!

2025 UPDATE!! They have new owners and have turned this gym…read morearound. All new equipment and great staff. they have a whole section just for legs and a new indoor field. it's basically 4 gyms in one with two machine sections and free weight sections with a leg section and a functional training section. Give it a chance and go try it out.

I am extremely disappointed with my experience at this Planet Fitness location…read more My wife and I were considering joining the gym when we were informed that men are permitted to use the women's bathrooms, showers, and locker rooms, and that women are likewise permitted to use the men's facilities. I respectfully expressed my concerns and asked Manager Latoyia if I could speak with her supervisor or obtain contact information for corporate or the local franchise owner so that I could formally file a complaint. Unfortunately, Latoyia became very rude and was unwilling to provide me with any of the information I requested or assist me in addressing my concerns. I found her response and attitude extremely disappointing. Needless to say, my wife and I decided not to join. We do not believe anyone should be expected to share showers and locker room facilities with members of the opposite sex. In our opinion, this is not a family-friendly environment, and based on this experience, I would not recommend this Planet Fitness location to others. I believe customers should be treated respectfully and given a reasonable way to communicate concerns to management or corporate leadership, regardless of whether management agrees with those concerns.

My experience at the Planet Fitness in Rock Hill has been terrible from start to finish. The gym is…read moreconsistently dirty, and the customer service is just as disappointing. I canceled my membership, yet they continued taking money out of my account long after the cancellation. When I tried to fix the issue, they refused to refund the charges. The staff member I spoke with was extremely rude and unhelpful. Instead of trying to resolve the problem, she kept repeating "policy" without offering any real explanation or solution. To make matters worse, the location itself feels very dangerous, which only adds to the frustration of dealing with this gym. Overall, this Planet Fitness shows poor management, poor communication, and a complete lack of respect for customers. you you. If you decide to go there please be safe as you go in, also clean your equipment before use.

Used to be a great gym. But now, it's run down, filthy, and unkempt. Seems to be for the most part…read morecompletely unstaffed, but when there is staff available, it if one person, for limited hours. Get the impression they may be closing soon. Many have already left, and many of the remaining members are looking elsewhere as the conditions worsen at the gym daily it seems. Many days, there are no, and I mean zero supplies with which to clean the equipment, and if we do t bring our own supplies, the equipment doesn't get wiped down before or after our use. It's a shame. It's convenient, and when properly operated a pleasure to work out there. Not in its present condition.

You lie. I have not demanded money. I have called repeatedly to cancel and have still been charged…read more I simply ask that you stop charging me. Theft is bad business. Lying to cover theft is bad business.

Nice facility. So cool seeing the velodrome! We were in town for an event and it was close to this…read moreymca. So we just went for showers. Very sweet staff

Money$$$ better spent elsewhere. Not to mention political views and opinions that overflow into how…read morepeople are treated. Only one to consider is not in York County but in Lancaster. But all locations are rigid in their class line up and options. Same classes same instructors for years.

I love OTF! I was originally at a Charlotte location but due to a job change, I switched to this…read morelocation as my home gym! The gym is always clean and it's such a positive atmosphere when you arrive. There's people who are all different athletic abilities and the coaches push everyone to do their personal best. Each day is different, so you can never get bored. Classes contain weights and cardio. I've noticed in my endurance and overall athletic ability. The first class is free so there's no excuse! Come out and be apart of the OTF family! You won't regret it!

OTF has changed my life for the better in so many ways since I joined in October 2018. This is not…read morejust your typical gym. It's a family! We all support one another and push each other to be our best. The coaches genuinely care about you and your goals. They'll push you to keep crushing your goals then celebrate with you at Happy Hour. I'll never go to a "regular gym" again. The best part about OTF is the range of fitness levels you see. Everyone feels welcome because you're only competing against yourself. I can't say enough positive things about this place and the people in it!

ISI is a great gym, bonus these owners are amazing. The ISI community is awesome, the coaches are…read moregreat, and the members are also very motivating. The classes are intense and a great workout.