My home club is a mess, it's always dirty, the sauna is never cleaned and the wood benches inside…read moreare disgusting they have mold and bacteria growing all over them they have been power washed once since I've have a member ship for 2 years I've since staff come in and out saying things will change and the only thing that's changed is my bill going up. The hot tub is also broken and has been for 2 years and still on a work order. The regional manager for this area BRIAN is a joke he basically a child and know nothing of sales, marketing or kpis idk how he got the position he doesn't even care for his team or district LA if you truly care for your company you'll do a reamp and replace this staff and refurbish this gym the location is a gold mine and it'd be a shame to lose it bc of a dumb fuck who thinks he's smart but isn't

Currently they have a sign at front desk that 20$ will be billed to your account if you have them…read moreprocess your phone number for entry and you do not provide i.d. 1) What was the purpose of taking your photo when you signed up then? 2) how desperate are they for$? 3) no concept of what customer SERVICE is.

What first attracted me to Planet Fitness aside from the location was the cost. For under $24, I…read morehave access to various amenities and can utilize any facility in the country. However, what kept my membership afloat was the facility's cleanliness and the friendly staff. This was very important at the height of Covid. While Covid cases have decreased, Planet Fitness has continued to maintain a clean and safe facility for its patrons. I also worked with one of their trainers to design my own program. The trainer listened to my goals and helped me create a workout routine that works as long as I remain consistent.

My experience at the Planet Fitness in Rock Hill has been terrible from start to finish. The gym is…read moreconsistently dirty, and the customer service is just as disappointing. I canceled my membership, yet they continued taking money out of my account long after the cancellation. When I tried to fix the issue, they refused to refund the charges. The staff member I spoke with was extremely rude and unhelpful. Instead of trying to resolve the problem, she kept repeating "policy" without offering any real explanation or solution. To make matters worse, the location itself feels very dangerous, which only adds to the frustration of dealing with this gym. Overall, this Planet Fitness shows poor management, poor communication, and a complete lack of respect for customers. you you. If you decide to go there please be safe as you go in, also clean your equipment before use.

ISI is a great gym, bonus these owners are amazing. The ISI community is awesome, the coaches are…read moregreat, and the members are also very motivating. The classes are intense and a great workout.

2025 UPDATE!! They have new owners and have turned this gym…read morearound. All new equipment and great staff. they have a whole section just for legs and a new indoor field. it's basically 4 gyms in one with two machine sections and free weight sections with a leg section and a functional training section. Give it a chance and go try it out.

I've been to Planet Fitness and most recently LA Fitness and just recently made the switch to…read moreGold's Gym. All staff is very friendly. The main selling point for us was the Kids Club, very convenient hours to bring our toddler while we work out! The ladies locker room is nice and clean from what I've seen. Some gym equipment is a bit old, doesn't work as smooth (referring specifically to Glute Machine- donkey kicks lol) But looks like this gym is going to be getting a huge upgrade since as of yesterday, it is under new ownership! As soon as we walked in yesterday, we were promptly greeted by the new team, they were very friendly and informative and happily asked for feedback! They seem like they love what they do and represent the gym very well! I already love this gym, but if they had the tanning and a pool, it would be PERFECT! It would also be nice if they had water bottle friendly refill stations. I've uploaded some photos of what the gym currently looks like, it's not bad but I am excited to see what upgrades they give us ! Yayyyyy!

Emmett has been great, delivered on every promise and held me accountable to my goals. Lost 33 lbs…read morein less than 60 days and has transformed my life into a healthier lifestyle. Would definitely recommend!

From the owner: Welcome to the Fit Emmett site. I've spent over 20 years as a personal trainer working with clients…read morearound Fort Mill Tega Cay SC & Charlotte NC. Recently I've had the privilege of working with people all over the world (while still working with my clients locally at our 3500 sq ft Downtown Fort Mill Fitness Facility) and I'm uber excited!

Nice facility. So cool seeing the velodrome! We were in town for an event and it was close to this…read moreymca. So we just went for showers. Very sweet staff

Money$$$ better spent elsewhere. Not to mention political views and opinions that overflow into how…read morepeople are treated. Only one to consider is not in York County but in Lancaster. But all locations are rigid in their class line up and options. Same classes same instructors for years.

Pilates has become a regular part of my week. I've had some frustrations with scheduling but have…read morelearned to work around them. Instructors are so knowledgeable and keep workouts varied.

Better response time when customers have issues would be appropriate. Try another studio.read more