I called Arbor Oaks Tree Professionals based on an advertisement from one of the circulars we get…read moreevery week. I called to inquire about a big maple in our back yard that had not leafed out. John, the owner, came out the next day and took a look at the tree - turns out it had an incurable fungal disease and needed to come down. After discussing the process by which this would take place, we also looked at the other trees in the yard. Most were OK, but each had its small issues that could be remediated with the help of a professional. One, for example, was infiltrated by a neighbor's tree and needed help reaching the sun. Another had girdling roots, and all needed to be cleaned up and shaped. Additionally all needed the root collars exposed from the sod that had grown around over the years. John was able to get a crew here the very next day to work on taking the big maple down and clean up the trees. The crew arrived at 10, not too early but right on time, and worked diligently all day. By the end of the day, the 35-foot maple was in pieces on the truck, with no damage to surrounding trees, our lawn, or our brand-new patio wall or bricks. The other trees were pruned and shaped as well. The original schedule was for the stumps to be ground the next day, along with the root collar exposure via a tool called an "air spade" but mechanical difficulties prevented that from immediately happening. Nonetheless, John and Mike were on top of communicating with me and I never felt like they were going to abandon the job halfway done. Mike was able to come out mid-week and grind the maple stump, plus a cedar stump in the front yard that had been left over from previous work. Just yesterday he was able to come back with the air spade and clear around the root collars, prompting this review. I will say that in every way Arbor Oaks Tree Professionals more than met the standard of the "Professional" in their name. The price for the entire job was in line with expectations, and perhaps even a bit below what I thought it might cost. John didn't try to upsell me on things I didn't need, but explained the benefits of each procedure. The actual work done by the crew and also by Mike in the stump grinding and air spade work was also first-rate. Moreover, everyone was very polite and friendly, and I had great conversations with each crew about how things were going. I also feel like I learned a lot about tree maintenance and care, and will follow the recommendations to keep the trees as healthy as possible. We are more than pleased with the quality of the job, and highly recommend Arbor Oaks Tree Professionals to anyone who needs tree maintenance in the Austin area.

Today we hired another tree company to remove a pine tree that Arbor Oaks killed 2 years ago. We…read morepaid Arbor oaks for the trimming and John refused to refund the money, even though he admitted his crew messed up. He also said he would take care of the removal, but of course we never heard back from him. I would caution anyone using Arbor Oaks. We are using Brent's Tree service from now on.

What a fantastic business! I live abroad, so manage…read moreremotely my property in Round Rock. Following the ice storm the yard was covered with a bunch of fallen branches and several were hanging from the trees. I reached out to several businesses on Yelp to request a quote. My Next Tree Service replied super quickly, came to see the work and provided a fair quote within that same day. They came the next day, did the work, sent me photos after they were done and the feedback from the tenant was positive. Super responsive, good price, great service, professional and ultra fast turn around even when the demand is high, after an ice storm - what else can I ask for?

Wonderful working with this company! I did everything remotely via text. They came out to assess…read morethe dangling tree branch that I needed removed asap very quickly. They were the first to respond to my yelp request and they gave me a free estimate. The value for the service was very good. They took care of my dangling tree branch (which was high up in the tree) quickly. Thank you so much for your responsiveness after the 2023 Austin ice storm! Much appreciated.

Finding good tree service is a challenge. Had received some pretty outrageous estimates from other…read morecompanies, Leander tree care came back with a more realistic estimate. And delivered! I'd say they under promised and over delivered. Communication and scheduling was a breeze! The guys who performed the work were friendly, quick, and on time. What else can we ask for? Very happy with using them and will recommend to anyone.

Office staff were kind and kept me informed of all elements of job. Carlos was very knowledgeable…read moreand helped me create plan. Price was reasonable and end result gorgeous! Thank you for bringing my backyard back to its beauty!

I would like to say above all customer service was literally the best I have ever received in my 44…read moreyrs of life. I requested lighting and had some communication issues and my fault misunderstood a conversation. I was angry and place a less than great review. As I was contacted immediately by the owner and we worked out a solution as he made me feel like a valued customer and he listened. The quality of the lighting done to my home was perfect. I publicly apologize and wish I could remove my review but could not. Thank you so much for being a caring human being overall and still providing great service.

Walter is no better than a common thief. Please read my previous review…read more Short story. Both parties discuss job scope of work in detail, Walter quotes job requiring a 50% down payment, the customer pays 50% down and schedules the date, the day before job Walter returns and argues that the agreed scope of work will be double the agreed amount (price increase based on no SOW change), customer no longer agrees (other much cheaper quotes for the same SOW so I cannot agree to this contactor price increase), Walter refuses to refund the 50% down payment saying that it is a "customer cancellation". In reality, it was extortion. Walter has still never refunded my money in full. This is pure contractor theft. Don't trust this company...

The man gave me an estimate. He said he would do the job with his helper who "is a good climber"…read more On the day he was to start he doesn't show up. I call him and then he tells me he's passing on the job. Good thing he didn't because he probably couldn't have done it as good as the crew who completed trimming 20 live oak trees on my property. Would not be calling him for any work on my property again. I give him two stars for being unreliable.

We have used Blue Thunder on several occasions and have always been happy with their work.read more

These men are amazing. Worked all day trimming trees and I could not be more pleased with results…read more They did a great job, cleaned everything up and made me come check to be sure I was happy with their work. Highly recommend.

Very competitive pricing and great work. Prompt and clear communication as well. They removed an…read moreexisting tree and planted a new one. They also helped me negotiate a better price for the new tree. Highly recommended!!

If I could give them a million stars I would! Cameron was amazing and cut through our tall grass…read morelike a boss. The response and customer service provided by the owner was impeccable. Thank you all for making the task of finding someone to care for my lawn so easy!

What an outstanding experience! From the get go, Yemaya communicated very efficiently and…read moreeffectively letting me know time frames of when they would be on site to conduct brush and bush removal work. After advising about a reschedule, after we received seven inches of rain on the original day we scheduled, Cameron arrived and went to work without any questions asked! In an hour, Cameron had all of the work completed and he kept pushing through even after being stung by a yellow jacket! That's dedication and commitment to the job. I definitely recommend Cameron for bush, shrub and brush removal. Excellent job and extremely pleased with his work and professionalim.

I requested a quote over the weekend and not only did they respond but I needed a project to get…read moredone ASAP and they were able to get it done that Monday. They were able to find and give me a quote, on time/reliable, and did a great job with what I had asked them to do! Highly recommend using them. If you're wondering what I was wondering... why do they have so few reviews it's because they've mainly worked with word of mouth customers. So I especially want to share that even though there may not be a ton of reviews they get the job done (and well).

Devin and his brother are Veterans Arbor Tech and the did a wonderful job on our trees. They were…read morevery quick to respond and they were able to do the work within days. Devin was VERY Knowledgeable about the trees we have and they knew just what to do. We are very happy with the work they did which included trimming the under canopy of two very large elms, some trimming of some smaller companion trees and the complete removal of a very large hackberry tree. We will be asking them back in the fall to work on our backyard.