The two star rating is due to the fact that they took slightly less than their normal commission on the sale and they said they started the boat up while I was away. Otherwise this would have been a one star review.
- Zero communication in the approx. 7 months it took to sell it. I had to initiate every time.
-Drove from CA to Seattle to make the sale happen and he told me we couldn't move forward without specific documentation that I thought I had on the boat. After the 13 hour drive, I turned over the boat and couldn't find it. Went to my storage 20 minutes away and went through every box and every document I had (Looked for ~2 hours). Received a text that said, "Where are you?" I said, "Looking for the documentation." His reply? "Oh, I grabbed that a few hours ago." SMH
-After this time suck, I went to his office to sign paperwork and he started complaining (rudely) that he's been there since 7 or 8 in the morning (it was about 7pm). I had been up and driving since about 4am, so my empathy was certainly waning. I quickly realized he was drunk, so I held my tongue, finished what I had to do, and got out of there. My friend and I had many items to give to the buyer and he just sat staring with his cocktail and cigar while we put them in his office.
-After this debacle, we had to deal with the bank. I had signed over Power of Attorney, so he should have been able to expedite this. He fumbled through this process and I ended up having to contact the bank myself. He couldn't figure out who to talk to, and I ended up setting up the payoff and having the deal expedited.
-Lastly, I was given a closing statement that said I was to receive about $98. A couple weeks went by and I asked him about this sum. His response was, "You've eaten it up and besides that I gave you a deal on the commission so let's just call it even." No explanation on the "eaten it up" and even though I appreciated the slight lowering of the commission percentage, it was not what we agreed on. read more