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7 months ago

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HOTWORX - Midvale

HOTWORX - Midvale

2.0(4 reviews)
2.9 mi

I used to work near this location and had a membership that I enjoyed, but then switched jobs and…read morethis location was no longer convenient. I put in my required two-month cancelation request May 10th, 2025. I was hoping I would only be charge for May and June but ended up paying for July as well. When my credit card was charged in August, I was given a refund and told the wrong cancelation date was entered and had since been corrected. I trusted my membership would be canceled and I would not need to worry about double checking that Hotworx followed through on their promise. Last night I checked my credit card account and found I was charged for September, October, and November for $63.28 EACH of those months on the 1st totaling $189.84. I have been charged for a service I canceled, at a location that is very inconvenient for me to visit. I need to be refunded and I need to be ensured Hotworx deletes my credit card number. I honestly think my July should also be refunded or prorated and am very frustrated. This e-mail is this is the sixth method I have used to try to contact the company since yesterday when I noticed I am still being charged. I have sent several texts, e-mails, and left voice mails and no one is responding to me. I also have documentation of submitting my two-month cancelation in May and have correspondence with the manager about my cancelation. You can find my contact information by listening to the several voicemails or reading the e-mails and texts I have sent. I will delete/edit my review once I am refunded the amount owed to me.

I have been trying to cancel my membership and no one ever answers the phone, nor do they return…read morecalls. But you best believe they charge you every month. This is the worst service I have ever experienced. Also they do not require you to sign up like your are supposed to on the app to use the services. I will NEVER suggest anyone go to this or at this point any Hotworx.

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HOTWORX - Midvale
HOTWORX - Midvale - Bands, weights, ropes, and other equipment is available for any combination of functional training exercises and routines.

Bands, weights, ropes, and other equipment is available for any combination of functional training exercises and routines.

HOTWORX - Midvale - Located in the Union Heights Shopping Center, near Century 16 Sandy Union Heights.

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Located in the Union Heights Shopping Center, near Century 16 Sandy Union Heights.

Cross Fit 801 - intervaltraininggyms - Updated May 2026

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