Excellent, expert service on an emergency job. Went the extra mile, especially dealing with PG&E. Good communication and kept to timeline and estimate. read more

We needed a small job done and they came out in a timely fashion. They did an excellent job for a very acceptable price. Will definitely use their service again when the need arises. read more

We had Cross Electrical install ring cameras around our house, install some track lights and a new dimmer switch. Edith and Thomas were easy to work with. And did a great job. Its been a 3-4 months since they did the job and everything still works great. Local family own business was why we tired them. And I wasn't disappointed. Response time was about 6-8 hours. Estimate came back in a few days. But cost and what they did were what was on the estimate. Showed up at schedule time and did the job in the time Thomas estimated. Overall extremely satisficed. read more

Cross Electrical was my go-to electrician when the Cross family used to own it. It should be noted that now they have sold their services to Thomas and Edith. Of the Cross family, only Jerry stays behind as one of their electricians, but Jerry did tell me he is planning to retire soon. Over one month ago I noticed I had an issue where my refrigerator would be going out at night. At first thinking it was the refrigerator having issues, I soon noticed it was half the house. I called Cross Electrical and Jerry came out two different times but unfortunately could not diagnose the problem. I eventually called PG&E Thanksgiving day, and they diagnosed the issue as a tree root outside entangling with the live wire, which effectively tugged the line and destroyed my outside panel. To be fair, Edith was very responsive on Thanksgiving Day saying her husband, Thomas, the new owner, would be out the next day to see the problem and figure out a solution. Thomas saw the destroyed panel and told me he would try to do research on how to fix it, but with supply chain issues it might take awhile. I understood. I heard no word from any of them through the weekend and Monday. On Tuesday I tried texting Edith, and there was no response. I called the office but it was as if they disappeared. I called Thomas on his cell Thursday and he responded he was still looking into it and would get back to me shortly. That was over a month ago; I never heard from him again. If Thomas had told me from the beginning we just needed to replace the panel, then fine, I would have been okay with it. Because he never gave me a definitive answer, and then ghosted me, I wasted nearly two weeks and was effectively homeless through Thanksgiving. Because of the time it took to contact a new electrician and plan out a solution, I also could not be home for Christmas. I understand this was an unusual circumstance, but because of what occurred I could not be at home for the holidays, and it was just another ugly end to such an ugly year. I certainly wish the best of luck to anyone who continues to reach out to Cross Electrical; you're going to need it. I wish them all the best of luck with their new owners. read more

I called Cross Electrical at 9am on Monday and left a message. My call was returned in 10 mins. Thomas showed up within 30 mins once he found out I was without power over the weekend. He arrived wearing a mask and told me he would be dropping his mask occasionally to smell for electrical burns. Which is important these days. After investigating several wall outlets he discovered the cause of the electrical burn odor was due to a blown transformer in the garage. He replaced the transformer and only charged me for the actual price of the part and one hour of labor. He even checked my circuit box to make sure there were no problems there. Cross Electrical are honest, prompt, respectful and very affordable. You can trust this company. It's very hard these days to find someone who isn't out to gouge you for money. Cross Electrical is definitely going to be my go-to for any electrical issues I may have. Plus they are local in Fremont. Thank you Thomas!!! www.crosselectrical.com read more

Cross Electrical - Business card for Cross Electrical Inc - Electricians Near Me

Rolando was great. He was on time. We had issues with an oven and didn't know if it was the oven or the electrical. Rolando first checked to make sure the connections and wiring were all good, then he worked on the oven. Turned out the oven is the issue, but he made sure to get a correct breaker and have us prep for whatever new oven we will get. Will definitely be calling them when we need help. read more

Had a tv mount in installed and tv came out great , Also good customer service , amazing work and honest prices, I would highly recommend this company and will definitely be my first choice for future work, thank you cross electrical read more

Cross Electrical - Installed tv and tv mount - Electricians Near Me

Fast, friendly, and reliable! I've worked with Cross Electrical twice and both times they arrived on time and got the job done exactly how I wanted. Putting in a job order is as simple as e-mailing them, setting up an appointment, and preparing your space for their arrival. I highly recommend Cross Electrical for their professionalism, convenience, and competitive pricing. I had some recessed lighting converted to bluetooth speakers and high ceiling stairway lights replaced (because the bulb-gripping extension rod from Lowes failed). They also mounted and installed a pair of beautiful new lighting fixtures and gave me advice on how to replace my kitchen lighting. My home was all ready for holiday gatherings by the time Cross Electrical was done. I can't thank them enough! read more

Cross Electrical - New lighting and in-ceiling bluetooth speakers installed by Cross Electrical! - Electricians Near Me

It's actually been a couple of years since Cross did their work at our house. I will say that his work was excellent he knew exactly what needed to be done and worked very efficiently with the other contractors to run a 220 line to our new heat pump water heater. read more

When we had a heatwave and our AC fried our outlet, they were the only electrician that responded to work us into their schedule. They were reliable, punctual, effective and very knowledgeable. We are so happy to have them as a resource in case we need an electrician again. read more

Cross Electrical - Electrical outlet - Electricians Near Me

They were prompt to respond to my initial call . The electrician did come at the said time to take a look and said he would give me an estimate in a few days. I never heard from them since. I texted multiple times but there was no response. I provided them with my email for a quote . No email either . read more

Got Cross Electrical to install 6 recess lights on high ceiling and changed my foyer light. Great work! Come on time early in the morning and leaving the place clean. read more

Cross Electrical - Electricians Near Me

Thomas and Edith are great to work with. We've hired Cross Electrical for several misc electrical jobs over the last few years. The most recent one they converted fluorescent tube lights in our garage to LED tube lights, and provided us with an option to repair an electrical outlet that lost power in our kitchen. read more

They do good work but never respond to messages and phone calls. They are losing out on business because both my mother and I have called and messaged to get someone out here and never get a response. Have had them come out once and tried to give them return business. Seems like they need more help. I need two outlets installed, I need 3 recessed lights fixed, I need electrical wiring for a security camera. Guess I have to look for another company. read more

Cross Electrical was great, reliable and efficient. Thomas was very professional and knowledgeable and we didn't have to wait very long to get an appt. Appreciate his work ethic and character. He installed our recessed lights in our kitchen, dinette, family room and bathrooms, plus our pendant lights in the kitchen. I would recommend him to anyone needing electrical services. read more

Cross Electrical - Great job installing recessed lighting and pendant lights. - Electricians Near Me

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These guys are all great.  They're very professional and friendly at the same time.  I will be in touch for another appointment to be able to work further on the wish list Jerry and I put together on his first visit.  Gotta save the money first. Thanks everyone. Adrianne read more

Cross Electrical - Jerry, Thomas, Edith and team - are my go to electrical experts for any upgrades or troubleshooting I have around the house. I've used them for some outdoor outlet upgrades, EV charging setup (NEMA 14-50), and even a main panel upgrade and rewiring! Every time I've reached out to them for help or a project they have been super responsive, friendly, helpful, and with prompt work and reasonable pricing as well! Highly recommended and will be reaching out to them for any more electrical upgrades that I'll need around the house. read more

Jerry and his team did a great job on my RV Electrical Outlet project. I brought the materials for the project and asked for a quote. They provided a reasonable one and scheduled the work to start the following week. On the day of the job, they showed up and quickly get to action. The whole process finished within 3 hours! I'm blown away by their professionalism. Kudos to the team. Job well done! read more

What a wonderful local electrician! My wife and I purchased a foreclosed home in Newark this year, and had some concerns about the electrical system and wanted to do some upgrades as well. Doug and Cathy were extremely professional and the quality of their work was great. They were very quick to respond to both voicemail and emails, and were more than happy to explain in detail what they were going to do to "tune up" the electrical system for our home. On site, Doug and his brother had friendly personalities and took pleasure in answering detailed questions I had. They offered their honest opinion as to what future projects I may be interested in doing, but were not pressuring in any way of attempting to get me to spend more money. The recessed lighting they installed looks fantastic and really increased the appeal of our hallway. They were able to place weather-proof external outlets outside our house without the need of running conduit all over the place. Spend your money locally with pride, and you can feel safe doing that with Cross Electrical. read more

Cross Electrical - Old Hallway Lighting (Before Cross Electrical Upgrade) - Electricians Near Me

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Just wanted to give a quick shout out to the Cross Electrical team. Don't do the reviews but I had to because they came in clutch for me. I gave them a call in an emergency due to power being lost to the entire house. Edith answered the phone and was very helpful. She said Thomas the electrician could make it out to me with an ETA of 30 mins and he was at my house in 15. He was very informative. He diagnosed the issue, priced affordably and was able to get power back on in no time. I couldn't be more happy with the service I got from the cross electrical team. Glad I gave them a call and happy to see local business owners providing exceptional service. Definitely giving them a ring for future electrical issues. Thanks again! read more

Jerry and Thomas at Cross Electrical just helped me install a NEMA 14-50 outlet and they were total professionals from beginning to end. The entire process took about 1 hour and I can see that they work well in a team. Throughout the whole time they were here, they were meticulous and careful, even bringing a portable vacuum cleaner to clean up any debris in the area. They were also kind enough to explain what they were doing step by step and really taking the time to lay all the options out for me. Edith was awesome too as she is the main point of contact for questions, scheduling, and almost everything else. I definitely had a lot of questions about installing this kind of outlet as a first time EV owner and she helped get back to me on all of my concerns. Their schedule was a bit busy for sure as my appointment was about 2 weeks out from the initial quote. I don't blame them as I can see why business is good for them. Lastly, for the quality of work, their quote was hands down the best I've found and were the most straightforward with pricing. I didn't experience any upselling or random add-ons in my quote at all like I experienced elsewhere. Hope that my personal experience was of help to anyone considering a NEMA 14-50 installation or any other electrical needs. read more

Called them this morning after reading a recommendation on Next Door. We've had two electricians commit to doing this job and both either blew off the appointment or kept putting it off. I called them this morning expecting an appointment in a few days but the two techs were out this afternoon, gave us a reasonable quote and installed our balcony light quickly and efficiently! We highly recommend this company! read more

Very happy about their service. We had our NEMA 14-50 outlet installed with them. Jerry and his brother showed up on time with happy smile. They added a breaker into our main panel outside of house and then wired to our garage for a new outlet. They did professional and fast. Only took less than one hour. Will definitely call them for other electrical project! read more

Cross Electrical - Electricians Near Me

I hired Doug and Cathy for installation of main panel, sub-panel and recess lights. Cathy takes care of scheduling. Doug was very professional and his prices are reasonable. He was on time and finished the work before the scheduled time. One day after installation of recess lights I started hearing buzzing sound. I informed Doug about it. His crew took due diligence to identify the issue and found it in the lights. Doug immediately bought new lights and replaced all of them. He also included the installation of CO and smoke alarm with no cost. As I had hardwired smoke alarm and the city asked me to install CO alarm, Doug had bought the battery based alarm and after finding that I had hardwired alarm, he bought a new hardwired alarm and replaced it. Overall a very nice experience. If you want his services, he is booked 2 months advance and so book him asap and you will not be disappointed. Also need to mention his crew - Jerry, and Rolando - always cheerful and helping. read more

Awesome people! Had another electrician come in and he gave a big quote to change the complete electric panel. We had some issues with lights flickering in our house, and Doug came in right after he was back from his vacation and solved the problem. Had read great reviews about them on Nextdoor and I second those!! read more

This is a tightly run business owned by a husband and wife team. They responded quickly to my request for a proposal, set a date, kept the date, and completed the work in less time than estimated. I asked them to add two receptacles and replace two existing ones. The work was done extremely well, and they left the place spotless when they were done. I heartily recommend Cross Electrical. read more

I don't know what's going on. The brother took over and after 3 calls that were never returned I had to give up.

Dear Yelp, Just because Cross Electrical seems too good to be true, it doesn't mean that the reviews are false. They're probably just an exceptional company to do business with. I've written a number of reviews for Yelp in the past, and I'll vouch for Doug and Cathy Cross. They're the real McCoy. As incredible as it may seem, a visit from these electricians will leave you astounded. They arrive on time, quote you a fair price and stick with it, clean up after they're done, and are always available to answer any questions you may have. Yelp, they really are a five-star, no-question-about-it kind of company. read more

I was involved in a sale of an older home in the Irvington Area of Fremont. As with most old homes the Property Inspector found several electrical issues. I called Cathleen and sent her a copy of the report. Doug was able to get to the house quickly and correct everything at a fraction of what the imagined cost was. Cross Electrical is fair, friendly and easy to do business with. read more

Thomas and his team helped us with our electrical panel upgrade from 100A to 200A. They showed up on-time for the estimate, actual work and for the final inspection. No surprises, price was reasonable, and work was great. Will definitely call them again for any future electrical work. read more

Was in need of an Electrician and checked Yelp and found the perfect ratings for Cross Electrical. Gave them a call and Kathy answered all my questions in regular speak and was just wonderful to talk to. I forgot the persons name but the electrician came out, friendly as can be, fixed the problem and eased my mind. Great Customer Service is hard to find these days and when you do experience it, you want to keep that relationship for life. I will definitely be recommending Cross to all my family and friends. A+ read more

Jerry and Rolo were respectful and knowledgeable. This company is not trying to scam you and definitely has your best interest in mind. As a new homeowner, I'm trying to learn the basics of how my ceiling lights work, and they educated me and made sure I'm taken care of. Highly recommended! read more

Our family had an issue with our dishwasher not working. It hasn't worked for well over a year and we never looked into it until I ran into a couple other odd electrical issues in the home. The dishwasher didn't work, we had an outlet only putting out 30V and we had a breaker in the garage that would not stay on or even turn on. At first my mother called another electric company. This other electric company was going to (after some time investigating): Run new power wiring from the breaker to the dishwasher, bypassing the wall switch that turns it on/off. Replace the breaker and all of the circuits. Relocate the breaker box and install a firewall, said it was not "up to code" etc. They even pressured her into locking an appt for the next morning immediately. Their initial quote was $6500 but since she agreed now they took off $1500 so the total for that work would be $5000. After some discussion between her and I it was decided to cancel and get other quotes. My mother found Cross online, called them, was really impressed with the family type company and very friendly staff. An appt was made and a technician was sent out. It was great that my mother received updates on the technicians whereabouts and timing. He was right on time, friendly, courteous and my mother was very pleased with him (so far). The technician didn't have to be in the house very long. After speaking to my mother and learning about her concerns it was a short time until he went right to the wall switch that controlled power to the washer. He immediately saw what the issue was and showed my mother the small jumper tab behind the switches and how it was never cut (father probably replaced it a while back). Since there was 120V coming in from multiple places the breaker was being overloaded and tripping. He cut the tab, turned the breaker on and all was well. That also fixed the outlet with 30V since for some odd reason the living room lighting outlet and the dishwasher are on the same line. He stayed to address any of her other concerns, did some final tests and headed out. Cross's total charges = $100 Basically they saved us more than $4800. This company is going on my list (the good list). . . Thank you! read more

Jerry came to my house to replace a plug in my bathroom. Fast, friendly, explained the process, no scams or bs . I would recommend cross electrical for my future electrical needs. read more

Was looking for reliable and honest electrician so Asked my friendly hardware store electrical manager. They were referred by Bill at Dale hardware, who has never steered me wrong. Called the main number and someone picked up right away, I was impressed. Told her what I needed, she tried to get someone same day, but got appointment next morning. Again impressed by the service. The gave me a 30 minute window in the morning, the guy was there right on time. Very impressed. Had both jobs done at two different addresses within two hours. Guy was polite, knowledgeable, and did not waste any time. Job we'll done. Need I say more..... I found a electrician that I will continue to use and refer to everyone I know. Thanks again for the great service. read more

This is the third time we've had them come and do some repairs - this time our bathroom lights and outlets weren't working, walk in closet light and outdoor outlet also needed to be fixed. They always come at the appointed time, are polite, do the work in a timely manner and are extremely fair with their pricing. I wouldn't hesitate calling them again. read more

I heard about Cross Electrical from a good friend. They responded quickly, came out to help with me with an urgent situation and they took care of everything. So friendly and helpful. They know their stuff. Would highly recommend. Thank you so much. :) read more

This was our first time using this company but it won't be the last. Half of Our house was dark and we had visions of having a huge project and an equally huge electrical bill. Cross Electrical was recommended by our plumbing contractor. Doug came within hours of my call. He had the problem located and fixed in under two hours and the bill was very reasonable. Would recommend without hesitation! read more

Seriously they deserve 5 stars. They are very courteous and nice to deal with. So I had an issue with my microwave and refrigerator being on the same circuit breaker and the breaker kept on tripping. I called Cross Electrical and Kathy picked up the phone and gave me some good advise and even tried to save me money by giving me tips on what I can do without Doug needing to come over. Anyways I still asked for Doug to come and take a look as I was worried. Doug came promptly at the appt time, never met any contractor who was so gentle and nice to work with. Anyways he came and checked a few things electrically and gave me some suggestions on what to do to have the appliances on different circuit breakers. He did not take a single penny for giving all those advises and suggestions. He could have easily feigned to do something on the breaker and fuse box and something else and I would have paid since I would not have known any better. But he was honest and that is what I appreciated a lot. He was not like the other electrician (see my other reviews) who came and just turned on the reset button and I had to pay him 250 bucks for that! So there are good guys like Doug and Kathy. Next time I have an electrical need, I will call them as they are an honest couple. read more

I've been using Cross Electrical for electrical work at my commercial buildings in Fremont for around 10 years now. They have worked on small jobs such as outlets not working or ballasts going out to putting in a new main with 5 sub meters for a medical office building that was converted to office condos. I've always been happy with their work, communication, timing and pricing and on top of that Doug and Kathy who I have gotten to know over the years are really nice honest people. read more