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    Cross Auto Sales

    1.0 (1 review)

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    Virginia Auto Outlet

    Virginia Auto Outlet

    (7 reviews)

    We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

    Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

    Meek Motors - The Service Team!

    Meek Motors

    (1 review)

    I had loved my '05 RAV4 Sport. The mileage was low, the mechanical parts were perfectly…read moremaintained, yet I got very little insurance money. Where could a woman ill, confused, and in pain with concussion, get an older used car for very little money--one that would be as dependable? Meek Motors was that place. I came into Meek a sad, irritable mess. Rude, even. Matthew, Davin, Tracy, and everyone at Meek were the opposite. They have been sweet and helpful. I was never pressured. I was given helpful honest advice. Meek even held a car for me, briefly, while I went to check out another one--how many dealers would do a thing like that? Meek Motors had a customer with a damaged brain and confused thinking. They could have taken advantage of that customer. Instead they did the opposite. That says a lot. Thank you, Meek Motors!

    From the owner: At Meek Motors, we're the team you can trust to find you the perfect vehicle at the perfect price…read more As a used-car dealership, we specialize in vehicles under $8,000. Each vehicle on our lot undergoes two thorough inspections: once by our in-house service department, and again for a VA State Inspection. After two sets of eyes approve of the car's condition, we even include our own three-month or 3,000 mile warranty. That way, each purchase comes with peace of mind. We built our business on the desire to make the buying process relaxed, simple, and enjoyable. At Meek Motors, one thing's for sure: We'll always go the extra mile to guarantee your satisfaction.

    Car Corral II

    Car Corral II

    (1 review)

    I purchased from Car Corral II at the beginning of September 2021. I met with my salesman whose…read morename was Daniel. He was by far one of the nicest people I have ever had the pleasure of dealing with. Daniel was also very honest and a just good human being all the way around. He never once pressured me to purchase my truck and never tried to feed me things he thought I wanted to hear. He won my business just by being honest and again not trying to sell me my vehicle. I took the vehicle for a test drive and basically knew it was exactly what I needed, the price was right and I was able to get them a check the same day. I was encouraged to take it to my mechanic if I wanted to and if something came up to give them a phone call. They offered me a 30 day warranty and again I was encouraged to call them with any issues. After driving the truck a bit I started to notice a mechanical problem, however these things can be expected when you purchase a used car. Car Corral also knows things happen and this is why they offer a warranty on all their vehicles. A company that purposely is selling bad vehicles would not offer a warranty of any kind, it just would not make business sense. I reached out to Daniel who told me to bring the vehicle back so they could help me out. I brought the vehicle back and to my surprise was given a loaner vehicle to drive while mine was being looked at. You can't even get a loaner vehicle at franchised dealerships these days, so this was an awesome benefit. I drove their loaner vehicle for a few days before receiving a phone call telling me to come pick up my truck. I arrived to pick up my truck and they said they were unable to locate the problem. However they didn't just say sorry about your luck they told me to take it to one of my mechanics and see if they could find anything. I took the truck to a different mechanic and they were able to locate my concern. I sent over the work order to Car Corral and they assisted me by helping me pay the bill. There was very little push back on this and I was pleasantly surprised. The customer service and integrity of this dealership is second to no one. They may not be a franchised dealership but they are not a "buy here pay here" either. These guys will take care of you even after you hand them their money. Thank you!

    Pearson Honda

    Pearson Honda

    (106 reviews)

    We recently purchased a new vehicle from Pearson and were thoroughly impressed by the entire…read moreexperience and the exceptional team. Our Sales and Leasing Consultant, David Rivera, was by far the best we've encountered in our many years of buying vehicles. He was kind, honest, and refreshingly straightforward throughout the negotiation process. It was clear that he genuinely cared about delivering the best possible customer service. We also had the pleasure of working with Andrew Charles, the Business Manager, who was absolutely outstanding. He took the time to clearly explain the various products offered by Honda and the dealership, all without any high-pressure tactics--just honest, helpful guidance. To top it off, we met Mr. Hightower, the General Manager, who has been with Pearson for over 40 years. Speaking with him was a true pleasure. We'd also like to extend our appreciation to Mr. Joe Jackson, the Sales Manager, and Mr. Hightower for their strong leadership and for fostering a culture of excellence in customer service throughout the organization. Finally, a heartfelt thank you to David and Andrew for making this the best car-buying experience we've ever had.

    Let me start by saying this: my experience with Pearson Honda has been nothing short of phenomenal…read more I recently moved from Hawaii, where dealerships regularly mark up the Civic Type R by as much as $15,000-$20,000 over MSRP, using "limited availability" as justification. So, when I found out that Pearson Honda--just ten minutes from my new home--had a Type R in stock and in the exact color I had always wanted, I was excited but admittedly skeptical. From the moment I called, Joel Fernandez completely redefined what a car-buying experience should feel like. Joel was genuine, transparent, and refreshingly honest. He kept in constant contact, answered every question thoroughly, and made sure I had complete confidence in every step of the process--all before I even walked into the dealership. Once I arrived, Joel. He then introduced me to Leah, whose kindness and professionalism instantly stood out, and Andrew, who made the entire paperwork process seamless and surprisingly enjoyable. I have to mention the technology in their finance office--it's the most advanced I've ever seen. Instead of iPads or stacks of paper, they use an interactive touchscreen table for signing documents. It's modern, efficient, and shows how forward-thinking this dealership truly is. But what really made this experience unforgettable was the team's genuine care and respect. At no point did I feel pressured or rushed. Every interaction felt personal and sincere. My family and I were treated not just as customers--but as valued guests. Because of the Pearson Honda team, I drove away in my dream car--the FL5 Civic Type R--at an unbeatable price, and with an experience I'll always remember. To Joel, Leah, and Andrew--thank you for your professionalism, integrity, and the kindness you showed throughout this process. You've earned a lifelong customer. I'll be recommending Pearson Honda to everyone I know who values honesty, quality, and a truly world-class buying experience. Pearson Honda, you've raised the bar for what a dealership experience should be. Keep up the amazing work--you've gained a customer for life.

    Cross Auto Sales - car_dealers - Updated May 2026

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