I requested arbitration, never heard back from them. Then 4 days ago I received and check for 1/2…read moreof what I asked they have cash limits on their buyouts) but better than nothing. Should not have to have waited this long and with such a hassle.

My wife and I moved into a home on the first of the month. We've had 7 plumbers, paid $500 in…read moreservice fees, and 2 of 4 problems have been resolved, but one of those fixes led to another problem. We made our first claim for a leaking washing machine drain on the 3rd. It's now the 23rd and that first claim has still not been resolved. At first they denied it, we fought it and they sent out another plumber days later for a second opinion. from his report they authorized him to cut out the sheetrock to look at it. So then, days later, that's what he did. Basically, yep it's leaking, I'll send in my report. Now we have 3 holes in our wall and still have a leaky drain dripping water into our wall. We're still waiting to hear if they will actually authorize the fix. On the 10th we reported low water pressure in the kitchen faucet. Again the process: pay $95, wait 3 days, they write a report, wait another 3 days, they okay the work, wait another 3 days, and then hope it gets fixed. When they backflushed the faucet, it created a leak in the valve but didn't fix the water pressure. Again the process: pay $95, wait 3 days, they write a report, wait another 3 days, they okay the work, wait another 3 days, and then hope it gets fixed. They finally came out and replaced the faucet. But in the process of replacing it, they discovered the valve that had been leaking would not shut off the water to the faucet and they recommended it be replaced. He put it in his report to the company. But that's not good enough. They want us to start the process over and pay another $95. I even called and went up the food chain and they all stuck to the script. "The contract you signed..." At this point, I think it would have been cheaper to hire a plumber and have it done in one day, than to keep paying the service fee. I'm glad the sellers paid for this "warranty" and not us.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Great service. Kept me informed. Had all the tools needed. Peter was very nice and helpful. Knew…read morewhat was wrong. Fixed it. I will only call Appliance Worx. Trusted.

Leandre was on time, friendly, & quick. Also explained what the issue was for me to understand…read more Definitely would use them again

1 Star -- Unprofessional, Dishonest Communication and Complete Lack of Transparency…read more My experience with South Placer Heating & Air has been extremely disappointing. After an HVAC installation through American Home Shield, I was charged $3,750 for additional modifications. Despite repeated requests, the company has refused to provide documentation verifying that the work, particularly the sheet metal modifications, was actually completed. All they have sent is the original diagnostic over and over. Instead of answers, I have been met with rude, condescending behavior, repeated hang-ups, and threats regarding payment. I even escalated my concerns to the owner, Scott Edwards, who has not responded. I have never refused to pay for legitimate work. I simply expect proof that the work I am being charged for was performed. The lack of transparency, accountability, and basic customer service is unacceptable. I would strongly caution anyone considering this company. If a business cannot provide documentation supporting its charges, that is a serious red flag.

We needed our whole system replaced (furnace, AC unit, ductwork, even added a second intake) and…read moreAtticman was REALLY great. From their sales team that came out to the help from management and all the techs and installers, every single person who came through was transparent, respectful (not just of me and my wife but also our home, our fur babies, and our time), informative, and just super nice. Would absolutely recommend Atticman and will be coming back for more help in the future. We spent a pretty penny since this was a big job (one of our biggest since purchasing this home) but it was well worth it.

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Dimitri requested moving up the appointed time some 5 hours. He came, diagnosed the problem, gave a…read morefinal quote, got the valve part, and finished the job some 40 minutes later. He also fixed the water flow at the kitchen sink. Both repairs have worked well during the past week since he came. Price was fair, and despite his ESL, he explained and performed his work well. I have no reluctance in using Super Brothers again.

Super Brothers responded quickly, and Roman was fantastic! He was very professional, courteous, and…read moreeven removed his shoes before coming into my home without me having to ask. He diagnosed and fixed my issue promptly, and their pricing was extremely reasonable. I really appreciated the excellent service and professionalism. I would definitely recommend Super Brothers and will use them again in the future!

A Truly Outstanding Team…read more I couldn't be more pleased with the HVAC installation completed by Garet, Luis, and Skylar. They were exceptionally efficient, professional, and friendly throughout the entire process. They took the time to make sure I understood how to use my new system, answered all of my questions, and made the entire installation feel effortless. I've also been a Sierra Pacific customer for 14 years, and they are a well-run company that genuinely cares about serving its customers well. Sierra Pacific and its employees continue to be an outstanding provider of home comfort. I highly recommend Garet, Luis, and Skylar--they were absolutely fantastic!

This company is a joke. The only reason we started with them is because our unit had been purchased…read morethrough them, and therefore warranty would be secured- except that no, because warranty is not transferrable. Still, they talked us into sticking with them and signing up for recurring maintenance program for "discounts" and covered service. Worst decision ever. Every single time I call trying to schedule service they never have anything for 1.5-2 months out - even though we pay a membership every month and are promised "priority scheduling". The services are over priced so that they lie about giving you "the member discount". They even states I needed to re-do stuff I've done on the prior service as if it was never done previously- liars, trying to sell unnecessary work. Finally, a local person is never available to talk to on the phone. You always get transferred to a third party person who doesn't care at all. I just want a refund for the 6 months paid of membership that I won't use, and cancel this nonsense. Never again. Stay away! they tell us you have priority for scheduling maintenance bit you don't

Technician Dmitry v did a great job installing our new dishwasher. Courteous and responsible.read more

The cooling freezer fan broke in my new fridge and after 3-4 failed attempts from various other…read morecompanies either not showing up or just not repairing it, Alex was the only one who came thru. Repaired in minutes after being broken for 3 weeks. Also dog friendly. Would recommend!

Farhad was prompt, courteous, efficient and a true professional. I would hire him again.read more

Professional, quick, educational, and reliable! My Daughter called and told me the ice cream was…read morenot frozen! Went to Yelp for help and wala magic! Thank you

I am so grateful to Dan for helping me through the entire process of getting a new heating air…read moresystem. He displayed a lot of patience with explaining everything about the system and the financing to me which as I as a senior appreciated even though I did alot of research on the internet first. The two gentlemen that installed my air heating unit were phenomenal and addressed every question I had during the installation. They spent a long time installing both units and I deeply appreciate it because it is the first time I was fully comfortable in my home.

We've had some up and down experiences with HVAC services in the past. Christensen HVAC sent Drew…read moreto do my summer service. Drew was fantastic. He was VERY respectful of our home and yard. Always wore shoe coverings in the house. Drew was very thorough and encouraged questions. He was personable answering all my questions and volunteering information to help us understand the system. A really good experience.

Bill is an outstanding tech. 25+ years experience . I had a kitchen aid oven microwave tandem unit…read moreand the switches and fuses went out on the wave. Bill trouble shot it ordered the right parts and came back and did an install.. it wasn't easy because of the one issue leading to another. 3 hours later the unit is like new..the price was very reasonable. I highly recommend bill. He might be a little hard to book because he is semi-retired but well worth the wait if you can..

Bill was responsive, efficient, knowledgeable and affordable. It was refreshing to not have…read moresomebody gouge you. He was awesome. I highly recommend him. A Very nice man too.