I hate giving one star reviews, but sometimes they are called for.
First, the haircut here was fine. The barbers/owners here know how to cut men's hair--at least in short styles. So, that's the good.
The bad is they have little regard for the health and safety of their customers. They are not following the Phase 2 re-opening guideline for the COVID-19 pandemic. In fact, they will tell you that all the restrictions are onerous and ridiculous. They follow a few of them. Hesitatingly, begrudgingly, and inconsistently. Let me point out the ones I am aware of.
First, you have to wait to enter and have to wear a mask to enter. I was asked to do both. That's good. But this apparently doesn't apply if you're a buddy who owns a nearby window tinting business. Then you can just waltz into the shop unchallenged without wearing a mask, sit facing the customers who are getting haircuts, and speak loudly across the room to the barber (who will respond in like kind). Oh, and the barber and the customer are probably not wearing masks. And then you can let the next customer in to wait in the shop too. Why not. You already blew it with your autoglass tinting buddy, so why not just let the next customer wait inside the shop too. At least that customer kept his mask on while waiting.
Second, they make customers remove their masks before cutting their hair and leave the mask off the entire time. And the barber either is not wearing a mask or is wearing it not covering their nose because wearing a mask "fogs up glasses" on the barber and just "can't be done" while cutting hair. Right. That's why other shops that actually care are doing it. Only on my insistence did the barber finally put on his mask--with his nose out.
Third, they aren't changing and washing capes between every customers. Just every other customer. Money savings and all you know. They did tell me they bought more capes but that they still use one for two customers before changing them.
Fourth, they are schedule too tightly. They tend to run behind, so there is overlap in customers arriving and leaving. A lot of overlap since they are using both barber chairs in the shop actively. And they don't enforce the wait outside rule (see first point).
Fifth, they aren't cleaning as they should. When I went to sit down in the chair, there was hair (big chunks) on the arm. Oh, look, it's on BOTH arms. Barber makes up some excuse that he blew that off and the hair must have somehow resettled on the arm--oh, make that arms. Sure. Big chunks of wet hair are like that--delicate feathers that can float around--NOT. Barber had me get up, blew it off, and finally cleaned the arms too with a Clorox wipe. I guess the wipes are just for customers who complain.
I did not feel safe at all getting my hair cut here, and I probably should have gotten up and left when I saw hair on the chair and the barbers not wearing their masks (or wearing them in a way that negates protection). I hope I do not catch COVID-19 from my visit here.
But I should not have to have that fear. No one--regardless of age or any other factor--should. The shop should care enough to follow the health department guidelines and rules strictly if they are going to re-open. They do not. I will not be returning, no matter how good the haircuts are. read more