Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

William kunert was fantastic in explaining everything i needed to know about the windows and was…read morevery polite, informative and one of the best at making sure i was told everything i asked him. Incredible person who seems to care about his customers. It was very much appreciated. I will let my friends know. Thank you , mark dickehage

These people do not take no for an answer. Multiple clearly visible "no soliciting" signs are…read moreposted on the entry way to my property. They knock either way. I do not want to be bothered. I do not want to have to get into an arguement as to why I want my privacy respected. As of today's interaction I will personally see to it that these folks never get an ounce of my money. "I saw your sign, I didn't want to leave you out." I want left out. Leave me alone, and get off my porch I literally couldn't make it any more clear. If this is how you run your business, you're no better than the blue peak creeps. I promise you, if I want your service the internet exists, and I can contact you instead of having my work day interrupted by rude people. I'm done being nice to the companies who tell their people to ignore the signs and go up. All we do all day is get inundated by ads, spam and crap. Get off my porch.

We initially purchased three new Simonton windows for our home. We were impressed with the…read morereduction in heat gain and after a couple of weeks, we decided to get new Simonton windows for thre rest of our our home. The windows operate well and the pricing was the best we could find. Hector was the installer both times and did an outstanding job. He was easy to work with, professional, neat and tidy and communicated well. Thank you for a great job.

Not impressed Didn't have the products or guarantees I…read morewanted and couldn't properly explain the process well enough

Terrible follow and service on a window they replaced in our house. Won't repair a window they…read moreinstalled - won't even come back and look at it and assess what is wrong. Bryan, the technician I spoke with over the phone is not willing to send anyone to look at what is wrong. We have a sub-standard window with several issue, installed by Anything Glass and they will not stand behind their work

From the owner: Anything Glass & Restoration is a full service glass company for shower doors, windows, and custom…read moreglass, located in Fort Collins and dedicated to serving Northern Colorado. We are locally owned and operated with over 30 years of experience. We do all things related to glass from installs to restoration, residential or commercial. We set ourselves apart by our superior customer service and our pride in craftsmanship. Anything Glass customers are customers for life.

The team at Lomax Windows was great. We had a problem with Sierra Pacific products (that Lomax did…read morenot install). Donovan was responsive, adjusted the doors/windows that addressed the problem. Customer service and knowledgeable team members were greatly appreciated. We will definitely use Lomax for any future window/door needs. Thank you Donovan!

Hired this company. Great expertise, very consultative, understands the business very well! This…read morecompany knows their stuff and gives you a sense of confidence that the job will get done right and on a timely basis!

Pella is always extremely responsive. They have helped me install and maintain windows in two…read morehouses in Laramie. I can't recommend more highly!