I have been going to this doctor for years and have only recently had a problem. His office staff in lincoln is awful and I will not being going back.
I was shopping for frames after my eye exam and I kept looking at this one pair of frames that were so cute. The retail person kept steering me away from them and finally I asked her why. She kept saying that "I didn't want those ones, that they were not good quality." I kept asking about them and eventually she whispered in my ear, " they are from the Welfare Rack, you don't want those." I was shocked that she would say something so ignorant. I decided to search for another doctor and to get my frames elsewhere. My husband unfortunately had already ordered his glasses. We decided just to go ahead with his sale and we would just not go back in the future. I found another doctor quickly and ordered beautiful frames. When my new doctor called Dr Croce for my prescription the secretary refused to call back and fax the information. I eventually went and got a hard copy of it and brought it to my new doctor. My husband got his lenses and less than a month later they are chipping, the glass is coming off in slivers and they are cracking. Deciding not to deal with Dr Croce I have gotten a special exception from my vision care plan and my husband is getting new lenses from my new doctor. The problems still continue however. Dr Croce is still refusing to send my medical information and when my new doctor called to get my husbands lens information, they are refusing to send that as well. My new doctor has called to talk with the office person at Dr Croce's and has gotten nowhere. It is making it difficult ( although not impossible ) to get his frames. This is not good business practice. I have read other reviews that state they are not using medical benefits properly and overcharge their clients medical. Take it from me and stay away. read more