Why do dentists get so money hungry ? This happened a while ago but could not leave my original…read morestellar review. They sent me a letter saying they no longer wanted me at their practice for defaulting on a ...... $30 coinsurance payment. I had moved. Gone for 2 years (husband switched jobs) never received billing. Moved back two years later and was told I was not welcomed as a patient I've never experienced ANYTHING like it from a medical professional. What in the world.

Their prices for their services are overpriced, so much so that their was a balance due for a…read moreroutine cleaning, because the insurance would only allow for a certain amount of payout for a routine cleaning. Also Dr. V kept referring me to one of his oral surgeon buddies (Dr. Reebey) to have my wisdom teeth removed. These teeth were not decayed or hurting me in anyway. The x-ray did not show any signs of concern. I left this place and started going to Research Triangle Family Dentistry and the Dentist said to me that my wisdom teeth were fine and did not need extraction.

I wouldn't say, I'm not a fan of dentist, I just never go. I had braces back in the 1980s and over…read morethe few decades there has been movement. Went in for a consultation and check up. Was greeted with a friendly staff, had a great check up. Dr Naik spent a lot of time talking about my plans. Better yet gave me options and described what I could call "elective" stuff for the future. Can honestly say for the first time ever. I'm excited to go back to the dentist.

Had a filling done in late August it fell out in early October. The Dentist walks in 1 min after…read morethe hygienist leaves and says " I have bad news, we can't refill it, you need a crown!" I said "You didn't even look at it" She starts putting on gloves and says "Let me take a look." I said "You said it can't be refilled so why do you need to examine my teeth?" I got out the chair and she started trying to talk me back into the chair. I kept saying "What the point you walked in here and immediately said I got bad news you need a crown without even doing an exam or looking at the X-rays.." I left and I went to schedule my appointment for the crown but I decided that I would rather throw my money out the window before I give my money to people who treat me like this.

I never thought I'd say this about a dental office, but this place genuinely feels like a spa…read more From the moment you walk in, everything is calm, welcoming, and thoughtfully designed, right down to the local artwork on the walls. The staff is incredibly friendly and attentive without being rushed, and they immediately make you feel at ease. You're offered drinks, and the warm towels for your face are such a small touch that somehow makes a huge difference. The technology here is next level. They use state-of-the-art equipment, including new cleaning machines that basically power-wash your teeth (in the best way possible). It's efficient, comfortable, and honestly impressive. You can tell they invest heavily in keeping the practice modern and patient-focused. What really sets this office apart, though, is the care. Everything is explained clearly and transparently, no pressure, no upselling, just honest recommendations and extremely skilled work. The owner truly goes above and beyond, and you can feel how much pride she takes in her practice and her patients' experience. If you're someone who normally dreads dental visits, this place will completely change your expectations. I actually look forward to coming back, which is something I never thought I'd say about the dentist. Highly, highly recommend.

Beware of incompetent, unprofessional staff and billing errors…read more I went to this office for a cleaning in October 2025 and scheduled a crown for November. Per their policy, I paid a $500 deposit upfront and the remaining balance on the day of the procedure. A few days before Christmas, they began repeatedly calling, emailing, and texting me about a supposed $584 "past due" balance, asking if I had other insurance. Before I even had a chance to respond, they sent a bill. I was then told by their office to call MetLife and ask them to reprocess the claim--something that should never be the patient's responsibility. I did anyway. MetLife confirmed the issue: the dental office had checked the wrong box on the claim, making it appear I had other coverage, which triggered a reversal. I had to explain their own error back to them after being harassed about a balance that was never mine. At no point did the practice acknowledge the mistake or apologize. Instead, the practice manager said she was "frustrated" that I had contacted MetLife--despite their staff directing me to do exactly that--and even claimed MetLife was being dishonest. The incorrect balance still sits on my account with a prompt to pay. They claim they are not actively collecting, but the system will gladly take my money if I choose to pay it. That is unacceptable. Even worse, if this is not resolved, MetLife may deduct this amount from my 2026 benefits--meaning I could lose coverage for care I actually need. I am now overdue for a cleaning and additional dental work, and I no longer feel comfortable returning. The office is aware of this, yet their response has been dismissive at best and hostile at worst. For a practice that advertises itself as the "number one" dentist in Chapel Hill, this experience has been the opposite. Competence, accountability, and basic professionalism matter far more than marketing claims.

It took me years to find a dentist in the triangle that I felt wasn't trying to sell me services I…read moredid not need, but I finally found Meadowmont. Everyone is so welcoming and I feel heard during every visit. No surprise costs since I made sure I was covered through my insurance provider before the visit.

Unfortunately, I did not have a great experience with Meadowmont Dentistry. Similar to other…read morereviews on here that you'll see, (that are not 5 stars and are all the way at the bottom because of how they filter the reviews), I also felt blindsided by their nice gestures upon arriving vs when I received my bill. Not once was I told I was not in network or that I would have a $300+ bill for A CLEANING. I had zero work done but a cleaning and had a $300+ bill. I have a PPO insurance plan, but because they failed to tell me when I arrived that I was not in network, I did not have the chance to leave prior to my services. The manager explained to me that nobody is in network for them, but if that was the case, they still should have told me that. Instead, they said it was my responsibility to know. In the industry of customer service, a dental office should be putting their patients first and want them to feel as comfortable as possible with their care plan, and that was simply not the case at Meadowmont Dentistry. One should feel comfortable that their Doctor is doing the best for them, but clearly all they see is money and not retention. Their manager also has used words like "threatened" toward me and I am not sure in any medical office where that is considered acceptable behavior. Moral of the story, if you visit them, ensure they don't start work on you before knowing if you are in network or not, we now have paid the $300+ charge.

I have been going to the UNC dental school for a little over a year. When I first went, I was…read moreassigned to a dental student and the match was so bad. I was considering not going back since my experience was so abysmal. But I contacted the school and informed them of how incredibly disappointed I was in the student for so many reasons. They apologized profusely and offered to assign a different student. I was hesitant, but agreed to a new student assignment. I cannot express how completely happy I am with the new assignment. His name is Landon Guy and he is the epitome of what all current and future dentists should strive for. He is knowledgeable, enthusiastic, kind, highly-skilled, creative, not at all condescending. He explains everything he's going to do before he does it. When he makes a suggestion for treatment, he always asks for my input. And he listens to my opinion. And he has a great sense of humor, which is always a bonus! My dental appointment anxiety is just about non-existent due to Landon's expertise. When he graduates, I fully expect to continue as his patient wherever he begins to practice.

FEEED B A C K 2 Fa-CULT. Practice roleplay as if role was reversed,put yourself in to pationt's…read moresues for Ability to pay standers.use resources of fundings & grants , system for qualify the needs .I struggle for 2 yrs to understand,&demo CROWNS NEEDS like 70% of below 400% poverty level yet HUMAN rights to LIVE is violet of 70×70% of population.TEETH,hair,nails GUM,& functional of teeth to chew food is medical & HEALTH.finacial office,care coordinator & all FAKE-KULT y must play community base ability to pay as reasonable person standards for fees same as fincial aids given to student based on their income.PLZ,make this accessable to common public as reasonable to understand on elementary level.we all have do our part & everyone has role to play as if role was reversed.

COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.

This is the first time I can say I enjoyed getting a filling today. Dr. Parth Parekh and his…read moreoffice staff were a pleasure to be around. Jayla was the dental assistant/hygienist that helped with the filling; between her and Dr. Parekh the typical uncomfortable experience was made comfortable by their great attitude, funny personalities and prestige expertise. I highly recommend this office for any of your dental needs!

I was a first time patient and was informed my insurance would cover everything except $40. I…read moreagreed to the services and paid my bill. This was in May 2026. Several months later, I get a bill by email for an additional $135. Upon inquiring the front office if they filed both of my insurance, I was told they only file one. I do NOT recommend this place. They are too expensive and will bill you months later.

A Christmas Miracle! On the evening of December 21th,…read morewhile eating cheese, my very old crown fell out! I had a January 2022 appointment with Cornerstone as a new patient, but I had never met them nor did they know me. In panic and hopeful desperation , I called for an appointment on Dec 22 and was seen on December 23. Figuring on the worse but hoping for a temporary relief, I was amazed to have the dentist tell me that it was only a deterioration of glue and he could fix me right there and then!!! And he did. My Christmas roast beef was enjoyed by all, including me! The staff, the attention to stress, and the relief of it were all everything one could hope for in a dental practice. I am so grateful for the results and am am looking forward to my first official appointment in January What a gem of a find!

My husband and I have been patients here for 3 years. This is the best practice we have found in…read morethe area. Scheduling is easy. The hygienists are professional and knowledgeable and they truly care about your comfort and experience. Dr Durusky is fantastic. He's smart, yet approachable. If there are multiple options for treatment, he explains them all to you and doesn't try to upsell any unnecessary treatments. They are so nice and genuine, from start to finish you feel welcomed and cared for.