We foster failed with our first rescue dog when we brought her home in January. The staff at Global…read moreCochrane have been invaluable in helping us choose the best products and answering any questions we have. This is not just a pet food store, they carry any and every product your pet may need. We are always greeted warmly when we walk in the door, making us feel welcomed. The staff are quick to ask how they can help us. The young girls we have dealt with are extremely knowledgeable about everything on the shelves. We have been very pleased with all the products we have purchased from their recommendations. It's a pleasure shopping here, and Marley loves how they fuss over her and give her pets. We highly recommend this store and have friends that drive out from Calgary to shop here because of the excellent service and friendly atmosphere.

Great service and selection of everything you may require…read more The most friendly and helpful staff I have encountered.

We love stopping in at Banff Dog House every time we visit Banff. They have tons of stuff for dogs…read more- if you forgot anything, they probably have it - food, treats, bones, toys, signs, sweaters, bandanas, leashes & collars; etc. The items they carry are excellent quality as well. We love our Rocky Mountain Dog items we got there, and we always love to pick up a toy for our dog. Their prices have come down in the last couple of years which is nice. Our dog loves going here and all the staff are really welcoming and friendly.

The staff is very helpful and friendly. They have plenty of inventory for toys, treats, harnesses,…read moreand coats. They keep a bowl of water inside for your pup plus will ask if they may give him a treat. Prices didn't seem out of whack either, this is a wonderful pet store.

This is a great store, the staff are very helpful and friendly. They always carry my dog food out…read moreto my car for me. There are different specials during the week for treats and other things. I always enjoy coming in to get stuff for my dog.

I've always had a great experiences at Pet Planet in Cochrane. Friendly staff with no hesitation…read moreto help you out or answer questions. It's my first stop when I need something for my pup.

It was my first time to visit this location…read more Bailee was Uber happy to get in. So, when we got in...there were lots of things. Bailee was so excited sniffing everything. Good thing she didn't steal anything. I went to the leashes since I lost her usual one. Their price is not bad compared to other pet store. In calgary I have seen the same leash for 25 bucks there it was 20. Since I was there....it was a good buy. The clerk is very helpful. Gave my Bailee a treat. She was very gentle cheerful super nice woman. I would definitely go back for their grand reopening next week ..

Took our big hairy dog there for self serve bathing ($10!). It was awesome! They provide everything…read moreyou need to wash your pooch- brushes, soap, towels, dryer, apron AND raised tub. VERY helpful & friendly staff. Will return soon.

We took our Lhasa Aspo there for grooming while vacationing. Terrific personnel and a well stocked…read morewith all doggie products imaginable! The reason for the four star rating, they didn't do a good job on his toenails. The groomer told us, very nicely, it was too hard to do his nails. As a result, we stopped by a vet, while still in town, and they did his nails in ten minutes...while we waited. Wouldn't hesitate to go back!

Not happy!!! "Pet care are walk in only, we don't work with…read morereservations" I have been instructed at two different occasions by two different clerks. I am local of the area. Now after showing up a 3rd time, I am being told in a condescending tone accompanied with an uncaring smirk "we have to book you in either 2 hours from now or in three days." (thanks sist). BTW out of the three times, my dog has never received the care requested (nail trimming). Nice store with lots of pet trinkets nestle in beautiful downtown Canmore but so far it never has been a good experience on my end.

Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

Such an amazing store, with fantastic people working there who love animals…read more My dog is always ecstatic to go in and see the people behind the counter. They joke about how he is "miserable as usual" when we walk in lol. They are super knowledgeable about raw food, and I appreciate that they will not sell people crap. They are always ready to recommend resources to further your education as a dog owner. The products are quite cool there too; there are some unique items that you custom order there. Have yet to go into a better neighbourhood pet store.

Always so helpful When I lost my dog they helped coordinate…read morepeople who found him with me

I am giving the humane society only 4 stars even though I probably should be giving t hem 5 stars…read more I got myself a dog to keep me company during coronavirus and when I saw her on the website she was pending adoption butte adoption fell though so I got her and I know we were meant for another. It took a LONG time for them to get back to me though and I know it was because they are SO busy with people looking for a dog during COVID!

I went with my yorkie for a full grooming. There was a booking mixup but they still got my girl in…read morefor the appointment, but I was disappointed when I got her back. Her hair was cut very uneven and they clipped her wick on three of her nails, so she came home bleeding.

I have had my dog groomed here a few times and have been happy with the results. She is a Standard…read morePoodle, high maintenance breed for grooming needs. Prices are competitive and staff are very friendly. I also purchase frozen raw dog food here and the selection is limited to one brand but is of excellent quality and selection of protein sources. Staff is very knowledgable about raw feeding and is always willing to advise on balancing rations, options, and how to save money.