We foster failed with our first rescue dog when we brought her home in January. The staff at Global…read moreCochrane have been invaluable in helping us choose the best products and answering any questions we have. This is not just a pet food store, they carry any and every product your pet may need. We are always greeted warmly when we walk in the door, making us feel welcomed. The staff are quick to ask how they can help us. The young girls we have dealt with are extremely knowledgeable about everything on the shelves. We have been very pleased with all the products we have purchased from their recommendations. It's a pleasure shopping here, and Marley loves how they fuss over her and give her pets. We highly recommend this store and have friends that drive out from Calgary to shop here because of the excellent service and friendly atmosphere.

Great service and selection of everything you may require…read more The most friendly and helpful staff I have encountered.

It was my first time to visit this location…read more Bailee was Uber happy to get in. So, when we got in...there were lots of things. Bailee was so excited sniffing everything. Good thing she didn't steal anything. I went to the leashes since I lost her usual one. Their price is not bad compared to other pet store. In calgary I have seen the same leash for 25 bucks there it was 20. Since I was there....it was a good buy. The clerk is very helpful. Gave my Bailee a treat. She was very gentle cheerful super nice woman. I would definitely go back for their grand reopening next week ..

Took our big hairy dog there for self serve bathing ($10!). It was awesome! They provide everything…read moreyou need to wash your pooch- brushes, soap, towels, dryer, apron AND raised tub. VERY helpful & friendly staff. Will return soon.

I've been into Critters a few times. Although they are located in a small town, they strive to have…read morea varied selection of pets for everyone. Staff the previous few times were more than helpful, enjoyed talking about the animals, and just seemed happy to work there. Unfortunately, that good customer service aspect went out the window today. We came in, and what appeared to be the only Employee was behind the register. We continued to walk around, pet the cute little brussels puppies and walk around. I spotted a blue tounge skink in the back of the reptile section and immediately was interested as I have an affinity for them. I sought out the employee, and asked her if I could see him at all. She informed me that another employee was the person to talk to about them and she was out at the moment. I reassured her that if she was uncomfortable( because she definitely looked it) if she was able to unlock the tank, I was more than willing to take the skink out. After waiting a few Minutes, she came over with a key and looked at the lock. She then informed me it was a combination lock and she "didn't remember" the 3 digit code. All while staring away from me. So much for that. I was pretty disappointed and left. Hopefully next time I'll actually be able to hold the animal.

Critters is the only pet store in Cochrane that has animals. The hamsters are bred by the owners…read moreand it is a great store.

Always so helpful When I lost my dog they helped coordinate…read morepeople who found him with me

I am giving the humane society only 4 stars even though I probably should be giving t hem 5 stars…read more I got myself a dog to keep me company during coronavirus and when I saw her on the website she was pending adoption butte adoption fell though so I got her and I know we were meant for another. It took a LONG time for them to get back to me though and I know it was because they are SO busy with people looking for a dog during COVID!

Very good dog food and the service from Andrew an Imelds is great…read more Good Food / Good Price and can recommend this to anyone that want to swith on their dog food.

From the owner: Premium, grain - free, gluten-free petfood delivered at your door! No- minimum purchase required!read more