Canceling Aptive has been way harder than dealing with the ants…read more I've been a customer for several years and tried to cancel about a month ago. The agent told me my card was removed (it wasn't) and said I couldn't cancel yet because I was on auto-renew -- I was told to call back at the beginning of the year. So I did. And that's when the fun really started. I emailed the address they list for support -- turns out it's no longer monitored. I was told to send "written notice" to another email, which then replied that they don't handle cancellations. I was told to call instead... except live agents were out for the New Year holiday. All this while I'm getting texts about a future service appointment that I'm actively trying to cancel. Every path leads to a dead end. Email says call. Call says no one's available. Another email says they don't do cancellations. Meanwhile, service is still scheduled. If you're thinking about Aptive, just know that signing up is easy -- getting out is not. At this point, I'm honestly not sure who the bigger pest is: Aptive or the ants.

Good luck trying to cancel, I've been trying to for months. I don't even live at the property…read moreanymore!!!!! They came to my house on 12/10, charged my card on 12/18 $116.60 for the next service and then never came. Charged my card last night, 1/16 $116.60 even though they never came after 12/18. I called this morning to try and cancel AGAIN and he basically told me no, and that they'll give me 2 free services. So I paid $233.50 for a random family in my old home to have two free services. Now I have to go into my bank today and close the account so these people can't steal more money from me. I'd rather have ants than deal with these bottom feeder people. He also said I'm paying for a 24 month service, 3 visits/year when they've been coming monthly since June.

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

Oh, how much I hate having to need a pest control company but how thankful I am that we found Perks…read moreWorX to help us! The tenant in the duplex I own saw evidence of rodents, and after my husband I couldn't get a handle on it, I sought out an exterminator. Perks WorX responded to my Request a Quote via Yelp, and we were able to schedule a time for them to come out within the following days. Come to find out, we weren't dealing with mice but with Norwegian rats (viking rats!!!!), and the exterminator also pointed us to a raccoon living in the attic (ew!!!). I hate that I know way more about both of these creatures than I did before, but I'm thankful that Perks WorX had such information to impart. Their prices were the best I found, and they were able to get our rat situation (again, ew!) under control, and we have a plan for the raccoon. I was also able to text them questions throughout the process. While I hope I don't have to call an exterminator again when another pest situation arises ... I'm glad I know of a great company to reach out to.

I had this company come out to my house several times. At some point, they stole my two solar…read morecontrolled animal deterrent for my garden. I know it was this company cause it's the only company that had full access to my home.

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

Ben with Apex is amazing, he saved us with our bug issue we were having. We now have no more bugs…read moreand our daughter can play in our yard. As you know ticks are bad this year, we also got a special spray for that. Apex pricing is absolutely the best and the cheapest we could find. The quality and value cannot be beat. He took care of the service that was needed. Call Ben with Apex.

Quality work and great value for the money. Work complete in a timely manner as well.read more

Last night, I came home to my mom saying, "You might want to leave!" What a welcome! Come to find…read moreout, bees were getting in our family room. We spent the entire evening killing them. Thankfully they were somewhat lethargic and only a few would come in at a time, but it was a workout, even for our cats who were killing them too. We woke up, and the bees were still getting in the house! Given it is a Sunday, my dad googled pest control services that might be open on Sunday. Eagle Pest Control was a result that came up, so my mom called, unsure if this qualified for a Sunday emergency. She spoke with Rodney, and he was on a family outing but said he could come over in a couple hours. He kept his word and ended up coming over to our house. He spent about two hours investigating and treatjng where the bees were coming from. He also shared his expertise and knowledge. When it came time to pay, his fee was extremely fair for the quality of his work and for the peace of mind. Especially for coming on a Sunday, the cost was much lower than expected. My mom, who is not a Yelper, suggested him on her Facebook, but I said we needed to Yelp about it. If you're looking to get rid of bees--or any other kinds of pests--my family recommends Eagle Pest Control! According to my mom, "He was honest and fair, and we highly recommend him. We will use him again!" (Though hopefully it won't need to be anytime soon!)

From the owner: bedbugs termites household pest carpenter bees wasp yellowjackets fleas mosquitoes mice rats ants…read moreexc

Very nice company. Came out the day I requested and the work was completed quickly and efficiently…read more Have not had any problems since.

Terrible customer service. They didn't do their job properly, provided no follow-up, and repeatedly…read morerefused to answer texts or basic questions. Because of their lack of communication and accountability, my family was left out of money right before Christmas and still dealing with the pest issue we paid them to handle. Completely unprofessional and unreliable. Do not recommend.

Dakota knows this business. Very knowledgeable and fair pricing. Supports veterans and first…read moreresponders!

i have to say that Dakota is the most knowledgeable pest control person I have ever met. He…read moreexplains everything in complete, precise, detail. Im so thrilled that we found him.

Critter Removal (Eric) is a fantastic company who gets the job done! He is very responsive,…read morepolite, and courteous. I'd recommend no other company than Critter Removal after have dealing with other companies in the past.

From the owner: We remove nuisance wildlife from your home or commercial property and put them back where they…read morebelong… in the wild. All the while handling them in a caring and humane manor.