DO NOT USE CRITTER CONTROL!! We contacted Critter Control to remove bird nests from 3 roof vents. They charged $99 for an estimate - this should be the first sign of a scam. The job requires climbing a ladder, removing 2-3 bird nests, and putting a screen on the back to prevent it happening in the future. I'm thinking maybe $200. They came back with a quote for $1,315!! They also put in a $45/month subscription for quarterly visits for pest control. We should have read the reviews first as we definitely would not have contacted them. DO NOT USE THIS SERVICE! read more

We contacted Critter Control in late Fall for animal noises we had been hearing in our basement/HVAC vents. They came out to take a look at it and told us they didn't see any live mice or bats, but that we should seal up the house just in case. We did this and then were still hearing the noise and they ignored this until we got a video of a raccoon in our basement that we shared with them. They then told us it would be $695 to catch the raccoon, which we continued with because they seemed helpful. WRONG! They then quoted us $500 for another solution for the outside deck, but then billed us 1/2 down for $2,500! We called to cancel this service and they told us that it was actually $695 PER WEEK to catch the raccoon even though they hadn't caught it or seen it on video. Within hours of us getting our own cameras, we located the raccoon and within one night of another person coming out, they caught the raccoon. Critter Control did nothing but sell us things we didn't need and waste our time instead of getting us a real solution. DO NOT USE THEM! read more

Contracted this service to get rid of flying squirrels in our house. After paying $3,227 and having them come out at least 6 times we still have the squirrels in our house. They have no idea how to eliminate pests. I would never recommend them!. Absolutely worthless service..If I could rate them minus 5 stars I would. read more

If I could give them a negative stars I would. We had bats and called this company to help get rid of them. They came and did a quote, we set up a payment plan woth them. Call to make our payment and instead of taking our first month they took the hole amout. The came up and did what they were supposed to do. A couple mths latter we had to call them to figure out what was going on bc we still had bats a guy came out and said all looks good nothing we can do until Aug. The next day we found the bats were come out the opposite side of the flashing. We now have hornets because they didn't seal the house up correctly. After calling them to complain they came out today to dust and seal up the house. We now have close to 200 hornets in our kitchen and got told to open our window to shoe them out or get a fly swatter, I am allergic to horents sting. What?! Unacceptable in my opinion! read more

I called critter control for a raccoon issue. They sent out a very professional salesmen out to check my problem.The salesmen told me they have a 100% guarantee they'd beable to remove and solve my raccoon problem.He informed me would send his best tech out. The tech came out was also very friendly and super professional and told me he'd have my raccoon solved. With in 5 days my issue was solved. I highly recommend this company read more

I should have read the reviews before I called these people. Had a bat in my Mothers house. Called them up to come out and hopefully remove it. We got the bat out early the next morning. I had them come out anyway to inspect the attic to see if there were more. The Tech arrived at the house before I did and already had an estimate prepared for me to seal all of the possible entry points when I arrived. I asked him if he was going to check the attic to see if there was an infestation. He agreed that he could and did, but would not have checked unless I asked. Long story short I payed $239 dollars for an estimate. I've dealt with many roofing and building contractors and have never paid for an estimate. I would never have these people do the work in their estimate. I would rather have a professional roofer or contractor do the work after they give me a free estimate. read more

They solved my problem in no time. Price was high, but not the most expensive critter company. (I checked. the other 2 companies I called where more expensive.) I didnt like the service call but then I realized that any service based company like an hvac guy or electrician all have service calls too. Anyway, they sealed the holes with steel plates that matches the color of my house. It looks good and I know animals won't chew through it like they do spray foam. Which is what happened to a friend who used another company. read more

These "professionals" were called out to find a dead animal that was located somewhere under my deck or in my outside addition. Technician came out and basically looked around and said there wasnt really anything he could do except fog the air to try and remove the smell.(this would be a extra $75.00 though and couldnt be done on the same trip.) I then called another "non professional" out and he amazingly found the dead possums and removed them in about 7-10 minutes. I called critter control and let them know this and the fact that I felt the $200.00 they charge for a "site visit" was extreme as their professional worker could not find something it took a handyman 10 minutes to find and remove. I asked that they discount the trip and I was still willing to pay $100.00 in a gesture of good faith. They proceeded to tell me i told their technician not to look in certain places and thats why he didnt find the smell.(not true) Finally, they ended up discounting the trip charge to $150.00 as I threatened to post the story to social media(which i am doing anyways due to their rudeness, inability to do their job, and the fact they called me a liar. If you can find another company I would suggest you do. Understand that their $200.00 trip charge doesnt really get you anything more than a guy in their uniform who looks around. I give them 2 stars and not 1 because I assume they are actually competent in many aspects of their business, but customer service is not one of them. read more

These people are thieves with a licence. one of my tenants complained about noises in the attic. I called critter control they charged me $420 for "inspection" and what they claimed to be 4 chipmunks trappings. Only later did I find that they only set up the traps around the house and didn't even went into the attic, and the result is that even after paying $420 the tenant still complains about noises from the attic. Then they gave me a $1000 quote (!!!) to seal the AC line and another small gap in the fascia, which I did myself using $10 sealing foam I have bought from Home Depot. You better look somewhere else read more