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Critical Care Critters

5.0 (1 review)
Closed • 9:00 am - 9:00 AM (Next day)

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Services - Critical Care Critters

Pet sitting

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13 years ago

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Dog House On the Trail - Dog House posts pictures all day of the dogs playing. My golden always seems to be happy as can be in every picture!

Dog House On the Trail

(22 reviews)

Uptown

Let me start off by saying that our dog is a Velcro pup and does not ever leave our sides so when…read morewe do leave, she becomes depressed. We have only boarded her at CityVet and after that horrible experience, I swore I would never board her again. When we were going out of town for a week and needed to find a new boarding facility, I did plenty of research. Dog House answered my millions of questions, gave me TWO tours (at different hours), was extra friendly to my four-legged child, gave every dog attention, and made me feel 100% secure leaving my pup there. Before you drop off your baby, they have to go through a two hour trial. This made me feel safe because they actually take the time to make sure it's a good fit. And yes, they do turn dogs away. Our dog isn't aggressive but isn't much of a doggie socialite. She likes humans. (we gave up on Dog parks by she just gravitates to all the humans.) So I was worried that she would be shy and scared when I dropped her off. But to our surprise, she was as happy as could be when I came to pick her up. (In case you were wondering, she passed.) When it came to dropping off Collins for boarding, they let me bring her bed and a toy. (Most places don't allow that.) Although you run the risk of the personal belongings coming back completely destroyed, ours came back in the same shape! I separated her food in individual baggies to save an extra $3 a night. When we went to leave her, she must have remembered how much fun she had during her trial because she ran through the gate and didn't even hesitate to say goodbye. (I felt like a mother dropping her child off at kindergarten...) I checked the Facebook page anxiously for pictures of Collins to make sure she was okay. I called Dog House and asked for updates and they always gave me detailed updates of what she was getting into and told me who her "friends" were. Never once did they get annoyed by my paranoia! Now when it came to picking her up, I knew I needed to write this review because not only was my child wagging her tail uncontrollably and excited to see me, but she was excited to hug and see all the staff at Dog House. The staff knew all the dogs names. (They actually knew her name because I forgot to put her tags on her so I know they weren't cheating.) The staff took care of her and were extremely helpful! Collins came back with no (additional) bad habits, still extremely happy and not a single pound lost! No cuts, bites, sicknesses, or fleas! We will definitely be taking her for day play and back for boarding. Besides, seems like she probably likes Dog House on the Trail more than she likes being home now...

Very strange place from the get-go. I definitely understand cage and kennel-free, but to be…read morecompletely divider-free seems to me a bit reckless, especially when the dogs are unattended at night. The dogs being boarded are all put in a room, "Split up by size and temperament," and left there to sleep at night before play time in the backyard during the day. I went to pick up my dog after being boarded for a weekend and was told he was not welcome back because he was "Scarily unpredictable," - a sentiment I could understand for other rescues but have never heard before regarding my own dog who has been boarded many many times and has been around many other dogs. Also a sentiment I would've appreciated to have heard before the day of pick up as I was only a 4 hour drive away in Austin and would have come and picked him up if he was such a menace - a phone call would have worked just fine, I received zero communication all weekend. I would urge potential customers to stop by and check out the facilities before committing here and making sure it's a good fit for you and your dog - it wasn't for mine.

Good Day Pet Sitters

Good Day Pet Sitters

(30 reviews)

Uptown

We ADORE Wendy and the Good Day team! After years of failed pet sitting check ins for our cats…read more(both in and outside of Texas) we finally found a company we can trust. In fact, we hired another local company for a few check ins prior to Good Day and we spent our week contacting that company to get an update on our cats! I was so frustrated and booked Good Day last minute to finish the visits while we were out of town and they were empathetic to our situation and squeezed us in to their schedule. So grateful! The team provides the best updates! They always send photos and very cute and detailed messages with every visit - we actually look forward to their updates because they make us laugh and feel comforted our cats are in good care. They are never generic updates, it's always very unique to our cats' personalities and that specific visit. We have also used Good Day for dog walking and even took advantage of their afternoon hike - Wendy came by to pick up our dog Manny and sent us an entire album of photos from their hike together! It's a really special way to get some one on one time instead of sending your pup to daycare for the day! Scheduling is SO easy and they are affordable/on par with other pet sitting companies. We absolutely adore this team and highly recommend them.

Owner/manager does not follow instructions. Staff is great. Look elsewhere. I don't understand why…read moreshe went off on a tangent.

Critical Care Critters - pet_sitting - Updated May 2026

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