I have been going to Irene to have my hair cut for the past 17 years…read more Even though I live in Atlanta, I still travel to see her because no one cuts and styles hair like she does. I highly recommend her for hair cut and styling.

I never write reviews, but what happened here was so unprofessional that I feel obligated to warn…read moreothers. I stopped into this salon to inquire about an updo or blowout for Art Basel. There were two girls working, and there was clearly a language barrier, which I was patient with. I asked simple questions about styles and photos, and the client in the chair -- not even an employee -- jumped in answering for them, incorrectly telling me they had no photos or social media. Then the stylist corrected her and said there was a book in the back. That entire interaction was strange enough, but what happened next was worse. While looking through the book, I accidentally misplaced a very important card -- a residency/credit card that takes months to replace. I realized it shortly after and called the salon in a panic. Instead of a staff member helping me, the same client who was getting her hair done picked up the phone and spoke to me rudely, saying, "Babe, you've bothered me twice," as if she worked there. I've never seen a salon allow a random client to represent the business on the phone, let alone speak to someone so disrespectfully during an emergency. Even worse, she told me my card wasn't there within two seconds -- meaning they didn't even look. They just wanted me to come back and check myself, instead of taking literally one minute to glance around. As someone who works in business, this level of customer service is shocking. Empathy and basic professionalism cost nothing. I came back about 30 minutes later (purposely after the rude client left) and the salon was already closed around 4:40 PM, even though they were clearly open earlier. I later called and spoke with the manager/owner, who dismissed me by saying I "wasn't even a client who got their hair done," which honestly made the whole situation worse. Imagine losing something so important and being told -- essentially -- "we don't care." A simple, compassionate minute of effort could have resolved everything. Instead, I was met with rudeness, zero accountability, and a complete lack of boundaries or professionalism. If I could give negative stars, I truly would. This experience showed me everything I need to know about how this business operates. Save your time and go somewhere that actually values people.

The best hair salon I've ever been to ! Extremely personable, top quality products and results…read more If you are looking for a permanent stylist, this is your spot. I've moved away, and I am looking forward to the day I come back to get my hair done by here again!

After being away for 2 years I was very excited to come back and have my hair done here. I made an…read moreappointment days ahead yet when I came in I was told to wait and then another customer before me still had to be done so I was given a new appointment the next day. Well the same happened again. Unfortunately not committing to appointment times and I just don't want to leave my dog home alone for hours while I do nothing but sit and wait in a hair salon. Trying out a new place tomorrow ...

I've honestly never seen a salon with so many outstanding professionals and such a friendly…read moreenvironment. As most women know, salons can be catty places, but not this one. It is the polar opposite of that, you feel the good energy amongst employees and it's a pleasure to be there. Good vibes are really important to me, but it goes far beyond that, you can tell this is no accident, Dafne knows exactly what she's doing. These are highly qualified, kind professionals, she purposefully built a team of superstars ! These are the services/professionals I tried: Elisa: does amazing mani-pedis and lymphatic drainage massages, you literally look slimmer after it. Gio: does incredible hair work, I actually had the best keratin treatment of my life here. They use high quality products only. Gigi: gives amazing facials too. I really loved it all of it ! Go try it, you won't regret it !

Tried this place for the first time and so happy I did. Bri absolutely transformed my hair…read more(pictures are attached to prove it). I came knowing the blonde in my hair was working and that I was in a dying need for a touch up. As soon as Bri saw my hair, she knew exactly was to do. She focuses on hair texture, which I've never had a stylist educate me on. She showed me how important it is to know the clients hair texture since everyone is different. She shaped my hair in a way I have never tried and fixed the color to match my roots. I feel like my hair looks more coherent and natural. Thank you Bri!! Don't know what I would have done without you!!

Lhonette is simply amazing! I've trusted her with my hair for years, ever since she was in Paris,…read moreand she has never disappointed me. My colors always looks beautiful, healthy, and natural, and I receive so many compliments every time. Her new salon is gorgeous, spotless, and has such a warm and relaxing atmosphere. If you're looking for someone who truly cares about your hair and consistently delivers exceptional results, I highly recommend Lhonette. She's incredibly talented, professional, and genuinely the best!

If there were a warning label for salons, this place -- and particularly Leonette -- would be…read moreExhibit A. My experience was nothing short of a hair horror story. Leonette took my healthy hair and absolutely torched it. Overprocessed, overbleached, and undercared for -- by the time she was done, my poor strands were gasping for mercy. And just when I thought it couldn't get worse, she passed me off to an obviously inexperienced assistant to remove the foils -- a critical step that can make or break a color service. Spoiler: it broke. I left the salon with brittle, straw-like hair that took nearly a year (and a lot of trims, masks, and prayers) to recover. What's even more disturbing? There's a review -- mysteriously hidden from public view -- that recounts a nearly identical nightmare. So this isn't an isolated incident. It's a pattern that the salon seems eager to bury rather than fix. This place has the audacity to charge luxury prices for a service that feels more like a punishment. Overpriced, careless, and utterly lacking in accountability. Do yourself a favor -- keep your hair, your wallet, and your peace of mind far, far away from this place.

Sofía listened carefully, added some excellent suggestions about additional placement of low…read morelights, and she did a beautiful job on my hair!

I had a very disappointing experience at what is considered a high-end salon…read more Before booking my first appointment, I sent photos of my current hair and inspiration pictures to the stylist. I have an AirTouch technique in my hair, and since the salon does not offer AirTouch services, I wanted to confirm in advance that we could achieve a similar look using balayage or highlights. I was assured we could proceed. At the appointment, I waited a bit (which I understand happens in Miami). Once seated, the stylist examined my hair carefully and suggested doing a half head of highlights first to see how my fine, chemically damaged hair would react. I appreciated the caution and explained my previous negative experience with another stylist. When I left the salon, I was happy. The result wasn't identical to my inspiration photos, but I felt good about it. However, after washing my hair once, I noticed obvious orange foil spots and poorly blended areas near my ears. I immediately contacted the salon, and to their credit, they accommodated me the next day for a correction. Unfortunately, the solution offered was to darken my roots to cover the orange spots. This left me questioning why I paid $450 to lighten my roots, only to have them darkened again. Now, just a little over two weeks later, my hair already looks grown out because of the darker roots. For the price point and reputation of this salon, I expected better execution and a longer-lasting result. I truly wanted to love the experience, but overall, I'm very disappointed.

When I got there they didn't have any walk in availability so the kind lady at the front made me an…read moreappointment for about an hour later. I got my hair done by Hannah and she was absolutely amazing. She was professional and explained every step during the process. At the end she asked how I liked my hair and tbh I wasn't in love with it and I told her my concern... turns out I just wanted it brushed out which she figured out with a few questions and quickly fixed my hair so I walked out with a style I absolutely loved. Everyone was kind, professional, the place was clean and just overall well taken care of. I'm excited to come back the next time I return to Miami

I booked a 3:30 PM appointment because I had an event at 5:30 PM, so timing really mattered…read more Unfortunately, my service didn't start until around 4:15 PM--a 45-minute delay with no meaningful communication or effort to accommodate the situation. Because of this, I didn't even get to my car until about 5:10 PM and ended up arriving late to my event. That completely defeats the purpose of booking a blowout in advance. To be fair, my hair itself turned out fine. But the overall experience was stressful and poorly managed. A delay of this length for a scheduled appointment is unacceptable, especially at a $75 price point, and being charged full price under these circumstances felt unreasonable. If you're on a tight schedule, I would be cautious booking here.

Cindy is my favorite stylist, she always does the best work I love her! If you want amazing quality…read moreask for Cindy!

After spending years of traveling to get my hair professionally done, the most wonderful salon and…read morestylists were right under my nose- at Bliss! I booked with Fiorella the day I inquired about services and she is nothing short of professional. I showed her two videos and got exactly what I've been wanting. I was worried about the damage, however she suggested a treatment to pair with my blonding and my hair is healthier than ever. I already booked my next two appointments- can't wait to go back!

I was looking for a place last minute to get my hair and makeup done for a wedding. I was able to…read moremake an appointment online the night before. The salon is hidden within a building in Brickell. The staff welcomed me immediately upon arriving. Everyone was enjoying themselves and all staff were getting along. It felt different from your regular salon as the team worked together to ensure all customers were happy. My hair and makeup turned out excellent. I loved that they are true perfectionists. I felt pampered and confident.

They cancel services last minute multiple times. In this…read morecase the manicurist Javi who is very unreliable. However, the manager offered me hair treatment as a nice gesture for the cancellations and I thought this was a very good response. They just need to hire a new reliable manicurist.