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    Crimson Luxury Apartment Homes

    3.3 (25 reviews)
    Closed 10:00 am - 5:00 pm

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    Jessica K.

    The only good thing about this building is the concierge and valet. Management is absolutely horrible. One of my huge living room windows mysteriously broke over 10 weeks ago (there are other huge windows broken all over the property??); I called emergency maintenance and was ignored for two days about the issue until the manager, Jennifer, texted me to apologize after one of the leasing agents reached out to her on my behalf. I was told that the repair would take 2-4 weeks max. I kept attempting to get an update from Jennifer via text - only to be ignored for 2 months straight. I even asked to move to another unit (and pay higher rent there) since the repair was going to take so long. After showing extreme patience, I sent her a very concerned message, only to finally receive a response that she has been "on leave" (for 2 months) and would respond to my concerns via email (which was never received.) My window is STILL broken. I have yet to hear anything from management. When I was recently very sick and recovering from an ovarian tumor removal surgery, I asked Jennifer to waive a $300 late fee that was charged to my account for paying rent 27 minutes late. No help there either. Literally never had a late rent payment in my life. You'd think the owner would be offering ME a rent discount for my window being broken for nearly the entire time I have lived in this building. I moved here after having my vehicle stolen from another high rise building and I pay over $3k for a one bedroom apartment just to encounter three times as many issues. Not to mention people constantly park in your parking spaces and the garage entry door has been broken for 4 days now, allowing anyone to enter and break in to your vehicles. Do yourself a favor and DO NOT move here. Sincerely, one very pissed off resident

    Leah O.

    I'm crimsoned to live here! I've been a resident at the Crimson Gables "Collection" property for almost a year now. And like the pair of chic loafers I stumbled across in our courtyard this past Sunday, I feel abandoned! As a tenant I've noticed that management appears to have given up. Team member morale is low while communication is poor. Just this morning I went downstairs for our complimentary carbonated water to find that there was none. This is but one of countless examples. Speaking of those unwanted shoes, it turns out they were covered in dog feces (due in part to infrequent maintenance of the on-site dog park)! Watch where you step before signing with the Crimson!

    Enjoying movies with my grand daughter!

    The entire staff is exceptional. Polite, friendly, and amazingly responsive to a residents needs. There is also an obvious effort to maintain and improve the property. When you have a question or concern. The response is always "What can we do or how can we help"! Service is everything!

    This is their response ... they want to make it better()  .. but what is "location-email"...

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    9 months ago

    Valet will drive your car around for a joyride. Bad experience living here. Rude concierge and team. Bad management

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    Gables M.

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    1 year ago

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    11 months ago

    Great neighbors and wonderful staff to support any needs. Security is also a major priority here.

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    I've been here for almost a year. They provide excellent services. The building is beautiful with great amenities.

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    4 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    The staff is very nice and thanks for Payton's help! Pricey so I need to consider other options. Thank you.

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    3 years ago

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    5 years ago

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    Review Highlights - Crimson Luxury Apartment Homes

    The valet team has been very polite and efficient.

    Mentioned in 2 reviews

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    Taylor Heights - Humidity in dryer

    Taylor Heights

    (18 reviews)

    Sixth Ward

    Taylor Heights is truly one of the best apartments I have ever lived in. I feel like every…read moreapartment has their pros and cons but here I feel like the pros outweighed the cons. I think the management here is stellar. They try their best to get things done in a timely manner and are friendly. They have to live in the apt also so they are aware of issues happening in the building. I liked that housekeeping regularly cleaned the carpets. The maintenance here was phenomenal. Polite, friendly, and got their work done! They have a nice pool and hammock area. I truly felt safe here. Cons were the freaking doors would break often, but you get used to it. Their emergency maintenance needs to be updated. I left my key outside during a weekend and the emergency maintenance did not answer the phone.

    I have lived here 30 months, and I don't recommend, I get ignored by the leasing office and no one…read morereplies to my emails or my concerns. After spending 50-60k here you would expect some kind of "customer service" . Very disappointed in the complex, the back area smells like feces , there's dog urine by the front where guests enter, the carpet in the building needs to be cleaned. When my dryer would be moldy, they told me I needed to keep my dryer door open, when I asked for my vents to be replaced they told me it's "cosmetic" . For what you are paying you would expect better service. In the beginning when I got here it felt like home, now I have no words to describe my experience here.

    One Hermann Place Apartments

    One Hermann Place Apartments

    (7 reviews)

    Museum District

    The apartment is a lemon. Move here if you want to spend your time coordinating repairs to your…read moreapartment. Your first impression is very positive. It looks modern, the amenities are nice, the staff is friendly, and the location is hard to beat. I have lived here for 2.5 years, and the reality is different. This place was built 2016-2017 and clearly by the lowest bidder. In the time I have been here, my air conditioner has broken 13 times (really, 13). I've had a major water leak that flooded my closet and left us without some interior doors and drywall for a month. We've been moved out of our apartment for a week for them to do major construction for defects from when the place was built. I average at least one broken thing a month. The grills don't always work, once a month the gym is a sauna. Water leaks from the ceiling. The list goes on and on. The maintenance team is very responsive, but they are hamstrung by management that is more concerned with saving money and doing as little as possible. For example, today the manager told me the AC is not broken, it just doesn't work when it's hot out. Got an issue after hours? Not their problem they will tell you, even though they live here. With all the great apartments being built in this area, it's hard to see what 1 Hermann Place offers that the others don't. Move here if you like to be frustrated. Move somewhere else if you want to come home and not deal with maintenance.

    I leased a corporate apartment at One Hermann Place while receiving medical care at the Texas…read moreMedical Center. The line staff at the building is wonderful -- from the attentive and caring concierges (Jennifer, Stephen...), to the helpful shuttle driver, Aaron, to the rental agents, Jackie, Crystal and Eysha. The building is lovely and the location is wonderful. But when there was a roof leak that flooded several apartments, after several days of equivocation, it was determined that I needed to move to another unit. I, and all my possessions, were transported to a unit which had never been cleaned of construction dust, and never been made fully ready for occupancy. But rather than try to make things right as soon as possible, the manager, Carrie, deflected responsibility, dragged her feet and made the whole experience pretty miserable. When I left several weeks later, the washing machine had finally been hooked up to water, the dishwasher had also been connected to water supply, the dead circuits in the master bedroom had been activated, and after about a week's delay, the apartment had been cleaned of sheet-rock dust. But the ice-maker was never made functional, Carrie never apologized for any inconvenience, and she remained as supercilious and rude to me as I observed her being to her staff. She spoiled what would otherwise have been a singularly positive experience in Houston.

    Crimson Luxury Apartment Homes - apartments - Updated May 2026

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