Don't ever go to this store. The black guys that work there are so lazy. I go to pay a bill with a…read moremoney order and they tell me they cant accept that form of payment. Which is BS cause I've done it there before. I'm so sick of the people that work there. cant get their heads out of their ass.

Really terrible customer service. At least say "hello" or "I'll be with you when I can" or…read moresomething. Even when I waved goodbye after standing there like a ahole 25 minutes he didn't say anything. What an absolute joke. I heard the kid say to the couple he was chatting up (only other people in the store by the way) that he was interim manager this week. What a disgrace. Do yourself a favor and go to Allen rd.

This place never answers and has no answering machine. Their website is bad and their other office…read morelocation numbers are disconnected. I would never do business with them.

The Digital Store always goes above and beyond to make sure their customers leave satisfied. Any…read moreof the salespeople are friendly to work with, but I like Stephanie Hampton the best!

One of the only reasons I have stayed with Verizon for as long as I have. Verizon has terrible…read morecustomer service. They are both rude and uncaring. But, every time I have a problem The Digital Store has been able to fix it and make me feel like I matter. Like my business matters. My advice, don't even worry about calling or going to a brick and mortar Verizon store. Save yourself some frustration and go to The Digital Store.

I was turned off by customer service and there snotty attitudes when aI called on a Saturday to…read morefind out the are only available Monday-Thru Friday. I can understand that but I tried to explain my situation and said I'd call after 4 Monday and they still got snotty with me. Your company isn't that important to me if I have to deal with behavior like this.

After having my iPhone 8 rear facing camera fixed by this facility I return home with the phone…read morewith a surprise of the home screen button being non-functional. I returned to the facility to be informed by the manager after having my phone for an hour that they are unable to fix the home screen button. The manager claims that his tech taking my phone apart to fix the camera is not related to the home screen button. I'm aware of the fact that they are 2 different functions. But what I'm explaining to him is the fact that the home screen button was fine until his tech repaired my phone. Holding no accountability I was sent on my way. A $800 phone is useless because of a $60 repair. How is that fair to me as a customer that trusted your facility to repair my phone?? Being a traveling Nurse I'm missing out on several ventures because of this company! Ridiculous...

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

This business is a scam. The owner Terry or owners husband has horrible customer service. I was…read morecalled an asshole for being upset with the service here. Absolutely unprofessional to go along with terrible work. It's crazy I should have checked here first. This Terry guy is unbelievably unprofessional and lies in literally every negative review. Don't go here - do yourself a favor. Dudes an asshole. Terry read your reviews here bud. Continue to treat your customers horribly and your business will suffer. I stand by everything I said - was lied to on multiple occasions and nothing was done to make my experience better. I paid $50 to be called an asshole by the "business owner" who worries more about lying on negative reviews than he does making things right. Again go to Best Buy and save yourselves the trouble of dealing with this man. The comment below is a great example of lying to try and cover the businesses ass after putting a customer through a horrible and honestly uncomfortable experience.

Everything could improve! The competency might be better if a customer wanted to transfer one line…read moreto them, however that might not have been easy or done in one visit. We transferred several lines and of the 5 they managed to screw up 6! Took 4 trips back and as many calls and eventually just gave up!

The workers seem very incompetent on what they should be qualified for to be working at a…read moreelectronic store. The assistant manager or what she claimed to be was very rude and super unhelpful.