Took my neighbor to get a phone she could understand how to use. The young tall slim good looking…read moreyoung man Jadarius was extremely patient and over the top helpful. A true asset to this business. Should l ever cancel my AT&T, you have my business.

The staff is great, however, the service sucks. I live 10 minutes from this store and have ZERO…read moresignal at my house. Make this make sense T-Mobile. 1 star for service, 5 stars for employees.

This place has been wonderful since Dawn and Cheyenne have been added! They have product knowledge…read moreand professionalism. I recommend this store and will be doing more business there. Thank you!

The GM Sarah, she has been there for about a year possibly going on 2. I have been a customer since…read more2016 and up until now have had nothing but a wonderful experience with them and in fact have referred them to my friends and family. Torsha who was their former GM, is truly missed on very much on her game when it came to her customer service. Sarah is very lacking in that department. My first encounter with Sarah was a year ago when I was on the hunt for a recliner for my husband who was going into surgery and had sleep pretty in an upright position. When I called Aaron's they had no recliners in the store but she went online and looked in other stores, found one a couple of hours away, it was suppose to be slightly used but in perfect to new condition. When it arrived a couple of days late from the date Of delivery I was promised, it was far from slightly used. It didn't even reclined because it was so broken and torn up. The delivery guy was embarrassed for even bringing it. He said he would have Sarah contact me that evening, never received a call from her, the next day I called and asked for Sarah to contact me, she did not. I called for 3 days straight and was never placed in the phone with Sarah, on the 3rd day I was told she had left for vacation that morning and it would be a week before I could possibly talk to her. The associate I talked to that morning helped me With my situation and said they would not charge me, would com and pick up the chair, he said that Sarah was the one that ok'd the destroyed chair to be delivered to my home, that was after the driver picked up the chair from a different store went back to his Marshall TX store had lunch and asked if it was still being delivered in it state and she said yes. I never heard back from Sarah on that until almost 6 months later, they still had not picked Up the chair, I offered to bring it them myself just to get the thing out of my house but was always told no and that I was on the next delivery out to Jefferson. 6 months later, I was charged for that chair when I called and was finally put on the phone with Sarah, she acted like this was the first time she had ever heard about my dislike for the chair. She argued with me about the condition of the chair and how I need to pay my bills. I told her I did not want the broken recliner to come and pick it up and to refund my payment they made from my account for that chair. She stated she could not refund my money but she might be able to apply it to my other account. After that it took an additional 3 weeks before they finally came and got that chair. Since then they have screwed up payments, and when they need to get a hold Of me they will call me or my husband about 10 times per day on each of our Phones. I have asked and asked them o remove my husbands work number and I get yes ma'am I will make a note and do it Immediately. Still waiting on that one to happen guess either they never made a note, Or don't Look or know how to read a note regarding an account. So this past July I guess they had an issue with he automated payment, and instead of Sarah calling she has waited until the last week of August to let m know there was an issue so now I will be two months behind. I asked why they didn't notify me on the issue and she stated it was not their job to tell me to pay my bill. Hmmm, it is automated from their end. If you have an issue when you are trying to submit the payment you notify the customer in order to get it resolved, but not Sarah apparently that is not part of her job description or the policy of Aaron's. But before her if here was ever an issue with my payment I would get notified immediately. I need a new stove and TV, was planning on using Aaron's again since I have actually gotten a couch set and a washer and dryer set from them and have been with them like I said since 2016. But no I will find another Place they just lost a good customer. She is very much lacking in the customer service area.

He did great job repairing my iPhone. Very fast service and fair price…read more I recommend SmartFix to anyone needing repairs on handheld electronics.

This theif Rpbert is a theif nothing more. I will pay him a visit shortly, by way of the police…read moredept. in Hallsville Tx. Two things I cannot stand is a theif and a liar. Robert I will be seeing you soon. If you would like to square your theft, my name is Doug you can call me @ 936-646-5717. You have avoided my calls long enough. The switch you said you would repait was worth only about four hundred dollars, You charged me 70 dollars to repair it plus shipping. You kept the part and I'm sure you sold it. This just tells about your character. Please don't force me to come and see you.

I leave my tv there with Mr Robert thinking that he would do his job, well is been about 3 months…read moresince that happened & he doesn't answer my calls, I went 3 times already to the shop & he is not even there the shop is been closed, so stupid because here in this website says that is open, so Mr Robert if you can please return my calls or just let me go get my tv so I can take it somewhere else to get fix, please &! You.

Came in to make a handgun purchase and ladys behind the counter asked if i needed any help finding…read moreanything. Not sure why they bothered asking since helping with anything was obviously the last thing they felt like doing. I said thanks but not at the moment. I found a handgun i was interested in so i did a quick google search on my phone to find some quick reviews on the firearm. One of the women immediately starting yelling at me saying i couldn't have my phone out in that area. So i apologized and stepped away from the counter. After conducting my online review i decided to purchase the firearm despite the rude tones and disgusted looks i was being given from both women. The woman asked if i had ever made a purchase their before and i found that odd since I've been coming in there for years buying and selling various items. Goes to show how much they value repeat customers or customers in general. I proceeded to provide my drivers license to make the purchase and was asked if my address was current on my license and told her i wasn't sure because we had moved recently and didn't know if i had changed it yet. And before i even had a chance to check my license she very rudely and loudly said i would have to have that changed before making a purchase. So that was the last straw after being talked down to yelled at given shit eating looks the entire time i was in the establishment i decided to take my hundred dollar bills elsewhere. So after she handed me back my drivers license i then checked it and it was actually my correct address. So i drove the street and made a purchase elsewhere. And i will never make the mistake of walking in that store ever again. So they lost a long time customer today for good. But somehow i doubt they care.

This is the 2nd time I've come here with a very specific freezer in mind. Both times almost a year…read moreapart. I was met immediately by a very kind knowledgeable and patient salesperson. She was very helpful and understanding that I needed to make payments. The application for credit took just a few minutes and I got the exact freezer of my dreams TWICE!!! To my absolute surprise shock and splendor the lady who rang me up said they will deliver this to you this afternoon. I just purchased it at about 1:00 pm so I was blown away by the customer service. I will ALWAYS look here first when buying appliances or furniture, because you sure aren't gonna get service, kindness and caring at a big box store. At Craigs they treat me like I'm family and some days I need a little extra kindness in my day. Thank you Phyllis for going above and beyond to make my experiences and exchanges with you exceptional and remarkable.

From the owner: Craigs Furniture & Appliance provides appliance retail, bedding, home, and electronics for 45 years…read moreto Longview, Tx and surrounding areas.