I highly recommend the phone booth at the Del Amo mall! Shaad is always helpful, flexible, super…read moreknowledgeable and always fair! Shaad always stands behind his product and his pricing is very good! I have had many outstanding interactions and made many purchases from Shaad and have NEVER been disappointed! Shaad will take care of your phone needs in a friendly & approachable manner - providing excellent service ! Highly recommended

Brought in my zflip 5 because the screen just stopped being responsive. Shaad was super friendly…read moreand took care of everything. The speakers kinda sucked once I got the phone back but he took care of that as well! Fast and friendly service!

Great communication , quick and accurate service, fair pricing. Overall great experience. I'd…read morerecommend.

I usally rather give business to small businesses but this one I truly regret. as other has stated…read morehe uses subpar cheap parts. had screen replaced on my phone which cracked several day after. mind you phone was in my pocket. which possibly phone flexing in the pocket while sitting caused the screen to crack. I called him and he says he cant doit because he cant return the screen and i would have to most likely pay agsin, I asked him if it was original which he lied about. and then ignored my calls after that. which caused my camera and s pen to stopped working. had to get phone repaired somewhere else and confirmed repaired job and screen was subpar.

BEST SERVICE EVER MUST TRY IT !!! They have it all from accessories to phones and multi services to…read moreactivation plans good spot if you looking for prepaid service

I honestly really like this store they always help me with any phone problems there customer…read moreservice is good thank you so much

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSAread more

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

People here are rude and inconsiderate. Found them through offerup and made a deal. Told them I was…read moreon my way 45 mins before I arrived, told them I arrived, waited 30 mins and still no reply so I left. Hours later when I'm already home they finally reply asking why didn't I go into the shop and ask them. I guess I was supposed to automatically know that the people that own the shop were the ones I was talking to. Then proceeds to tell me I can pick them up the next day if no one else buys them. Keep in mind I already went there and they didn't respond to any messages for over an hour and a half of me telling them I was on my way and was already there and they still considered selling to someone else. I guess I had to remind them how they already wasted my time once so why make me have to compete with other buyers. Next day comes and I show up to find out one of the items didn't come as described but their excuse was "it's a steal so it doesn't matter" and "we'll I can't go get it because I don't have access to it right now" when they flipping live there. And still wanted me to pay full price. Didn't think about how I had to also drive a total of 3 hours all together just to buy from them. Comes time for reviews and they knew I wasn't happy so they never marked the item as sold to me so I can leave them a review. Well, now I found a way to do so :)

Great customer service, one stop shop for all my metro needs.. Even unlocked my phone to work with…read moremetro

My stolen iPhone, MacBook, and several other electronic items were tracked to this store. When I…read morearrived, the employee told me that someone had brought the items in the day before to sell them. He accurately described each item and the person who brought them in, which confirmed they were mine. Instead of assisting with recovering the stolen property, I was offered the option to purchase my own items back at an extremely high price. I contacted the police, but unfortunately my items were never recovered. After reading other reviews, I noticed multiple people reporting that their stolen devices were also tracked to this same location. Based on my experience and the pattern reflected in other reviews, I strongly encourage others to be cautious and aware before doing business here.

My phone is really important because I used it for work and drop it from the stairs as coming down…read morefrom a parking lot. I thought I wasn't going to fix it anymore as you can see the damaged. Went to this place near my house and they gave a reasonable price. Now it looks like new and I couldn't be thankful for the great job they did. Can't even tell I drop it. I would definitely recommend this place. Thank you for the awesome job!

If I could leave a zero review I would. I came in on Sunday afternoon at approximately 3 PM. There…read morewasn't much of a line which I have no problem with waiting. With only two associates working. The music was pretty loud to the point that I couldn't hear myself think, and he was listening to corridors so it amplifies some of the sound. Because both of associates were busy. I took it upon myself to walk on over and lower the volume on the device to the point where you can still hear it but it doesn't drown everybody talking around me or me trying to have a conversation with my mom. Next thing you know the volume is raised again I look over and I asked him did you raise the volume he's like yes why are you touching my stuff and I mention your stuff this is a company's I told him it is too loud, and all I did was lower it. I didn't even turn it off then he tells me you could've asked me, which I replied. Both of you were busy. I took it upon myself to lower the volume and once again, not turning it off he comes at me with more attitude and says do not touch stuff again this is AT&T merchandise. I asked him for his name he gave me his name "Kevin what's up!" Like yes we are in the hood, but I have no idea what this young kid is trying to post up on me like if we are in the street. Maxine, you know he starts raising the volume even higher At this point I asked him for his management information and his district manager information he said, don't have to give you shit. Again at this moment I'm still talking to him like a decent human being. I'm not raising my voice at him and trying to tell him the music is way too loud for like a work environment. That kid was just absolutely rude. Has no manners of customer service at all whatsoever, and should not be working With people.

I was humiliated by The manager at this store named Eli. I walked in to get a compatible SIM card…read morefor my phone but first I was going to complain about Lorene from the previous day he was rude and replied I don't have time for this shit get the f____ out of my store now. I just stood there and said but sir I need service as well he said get the f___ out of my store and kept getting closer and closer to me he made a fist and approached me like if he was going to swing at me. But a young lady there got in between and said go to the back it's not worth it he then replied by looking at me in my eyes and said your lucky your a female. I said don't worry if I'm a female do what you have to do. It was one of the worse humiliated days of my life. I would like both Lorene and Eli reviewed by the CEO and make the appropriate decision in accordance to this matter. Security and LAPD where called to the scene. Worse customer service ever!!!!