I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I don't know if a single person in this store can answer the same question the same way. Seems like…read morenobody has a straight answer for why our bills fluctuate and why we don't get the promotions they claim come in 1-2 billing cycles still waiting for my employee discount. I also switched to my own plan recently and was set up with the wrong protection so when I went in I was paying 7.99 a month for no reason as my phone was not qualified under that protection plan this has yet to be updated even after bringing it to the attention of the manager.

Amazing! Went it and was helped quickly and helped me fix some minor mistakes that I had before…read morewith other locations honestly so great !

My iPhone 6+ developed a problem during a recent business trip to Denver and I called and stopped…read moreby Cellairis in the Southwest Plaza Mall where I met Thomas the franchise owner. Thomas tried to fix my phone on the spot and even took it home overnight to try and revive it. The next day he called me and informed me that there was an issue on the motherboard that he could not fix but gave me a couple of suggestions on where I might send it - even offering to extract the board for shipment. I ended up picking it up and shipping it myself (in a box supplied by Thomas) and low and behold my phone is fixed and my data is saved, largely due to Thomas' guidance. This is the type of business owner that we need more of in the US - someone who cares about the customer more than their own bottom line! Kudos to Thomas, the franchise owner who is a great businessman.

From the owner: Our business specializes in Cell phone and tablet repair and accessories.read more

Can I give no stars? (Apparantly not...) This place is a nest of swindlers and scammers. Went in…read moreto just get a line removed from our family account (routine you would think?) and ended up getting a "mobile hotspot" added to one of our remaining lines at the same time. The technician's manner was an exercise in obfuscation and evasion from start to end; nothing was explained clearly.

Less than worthless customer service. Moved business service from T-Mobile over to AT&T. Armando…read morewas great. Went back because one of the phones had a problem. Was told by another person they couldn't do anything and to take it to the Apple store. Apple ran diagnostics and saw a problem. Told us to have AT&T swap the phone out. Went back and just got an argument by the same person who said they couldn't do anything. Called AT&T support (Assurion) who ran a diagnostic and saw a problem. Told us to have AT&T swap the phone out. Went to a different AT&T store. The person there saw a problem with the eSim. Deleted it and added a new one. Problem solved. This Bowles store has a poor reputation which is well deserved. Avoid at all costs. BTW, the manager came out during our dispute but wouldn't actually talk to us directly.

Everyone there was super helpful and patient. It wasn't easy transferring all our info to the new…read morephones, but they helped us get it done! Angie was the manager and she was the best!!

I stopped in today to price the new IPhone 14. I currently have the SE and I'm ready to trade up. I…read morewas treated very well from the second I walked in until the moment I left. I was shown all the new IPhones as well as the Pixel and other phones. I've been a die hard Apple user but I'm always open to change if the situation warrants it. I asked a ton of questions and the rep had all the answers. He was patient and entertaining with his wit and humor. I wish I had got his name but he was a young man with "crazy" hair that really fit his character and personality. He's a great salesman and a fun person. The store is extremely clean and well laid out. The staff is bilingual so Spanish only speakers will feel welcome and be helped smoothly. I didn't end up making a purchase but when I'm ready to update, this is the place I will do it.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

I was in the middle of a Doordash my phone locked up on me I drove to my local Cricket store and…read moreseen the store clerk whom I had done business with a few times (Anjel) and another store associate standing out front. I said hey my phone locked up on me can you can help me fix it. Anjel said in the most sarcastic tone do you want to buy a new phone? I told you before that phone is not going to support Doordash. I never had that conversation with him and that was not the case I was confused to why he was talking to me like that. I said no I think I need to reset my phone because it locked up on me this phone definitely works I just think I did something to it. Anjel pressed the button and it worked I think I just locked it up on my own accord I was expecting Anjel to say let's go in and take a look at it not be talked in such a sarcastic tone said to Anjel did I say something to offend you? He and his coworker said to me that I said my phone is not working fix it. I would never in a million years treat an employee anywhere like that. I have been a customer service agent for 30 years now I know what it's like to be treated poorly by customers I called my husband to come to the store to be witness to the way I was being talked to he is also a long time customer. Anjel and his coworker were thick as theives and sticking to their story they told my husband I grudgingly approached them and (demanded) it be fixed. My husband even knows I don't talk to people like that he was shocked they were saying that about me. I told Anjel I spent $500 last year on phones multiple lines and $300 plus this year and don't appreciate being talked to like that he interupted me and said it doesn't matter how much you spent I'm not apologizing. Anjel and his coworker said he did nothing wrong and refused to apologize for the behavior and said to me why did you bring this guy (my husband) in to the store with you? As if to say what is my husband going to do about it. I wanted my husband to witness how I was being talked to my husband was very polite but still shocked witnessing the way I was being talked to by the store clerks. I have had my Cricket account for 13 years. I have never been treated so poorly. I could only speculate that these two clerks feel there employer will not repromend them for poor customer service.

I called and explained the situation. My friend miss typed her lock screen password. I asked him…read more"Jaun the manager" for a factory reset. He stated " we'll have to find a video that says how to do it. " So they obviously don't know there own product. We went in , and asked for his help. He was so rude . My friend started to cry. He came back with. " I'm not talking to both of you. Which one am I talking to!" I told him that I had just called, and needed a factory reset. Hard reset. He said that he could not do that. My friend then told them . That if she couldn't get the phone to work. She wanted to return it. He refused instantly. I will never do business with that store ever again. The sales associate was rude also. Like she was disturbed from taking a nap. For customer service. This store should not be in business. I've done over 30 years in customer service. This is not allowed. Taking it to corporate. All else said, I found the video. Reset the phone myself. This is a very bad store! For you emotional safety. Do not shop there! As we all know. They will not let you rate them negative. If I could , It would be a negative 10 stars.