My 72 year old grandma has been having phone issues for months, not being able to make or receive…read morecalls or texts, or do anything on her phone other than play games. She went to Verizon on multiple occasions to get help. The guys she spoke to maybe looked at her phone for 20 seconds, did nothing to help and immediately began trying to upsell her and get her to buy a new phone. This past weekend I came back to Sanford to see her and fixed her phone in less than 5 minutes. The guys who work at this store are either absolute idiots and don't know what they're doing, or are criminals trying to scam an old lady who doesn't know any better so they can get a commission check. She won't be going to this site again unless I'm with her and maybe I can show these people how to do their job

Jay helped my Mother & me upgrade our phones today. He was a pleasure to work with, professional,…read morepersonable and took the time to make sure we understood all of our options. We purchased an additional IPad because we trusted his expertise. I would highly recommend Jay and we will certainly work with him in the future.

Staff is very receptive and customer service oriented. Helped me with phone and internet service…read more Highly recommend

From the owner: Visit the T-Mobile store in Sanford and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3106 S Horner Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Wish I could give it negative stars. I went in to add a new line of service. It was the only place…read morethat had the phone selection I wanted. The following is a breakdown. 1) rep added monthly add ons to my account without my permission. 2) i asked rep to remove those add ons, they claimed they did, but after calling AT&T, i found out they did not. 3) rep did not ensure the phone was activated when handing me a box. phone wasn't even opened. I asked for the rep to verify and seemed to be a problem. 4) rep skipped through all the early stages of activation/setting up phone, requiring me to do a lot of extra work for my first android. I had to sit there when the rep helped another person, trying to set up and verify my new line was active. On my own. 5) there was a Samsung promotion on accessories, I was not offered any accessories and so was not able to get the 50% off, since they had to be bundled. 6) I was not even given a bag. another rep offered a bag before i left. 7) i was not explained about the $35 activation fee. or what my new bill would be after this line was activated. or that there would be a partial. i was not even told what the monthly cost of the phone was and what my bill would be moving forward. I have plans to purchase a watch, earbuds, pen and the ring for my new Samsung, however I will not go here and could not recommend this place for anything. I did contact the store and spoke with a "manager", however im not sure how far that will go. and ATT online cant do much because this is not a corporate store.

Krista at the Sanford ATT store was so kind and patient and helpful. She helped us with a fairly…read morecomplicated transaction and really took her time with us. Not too crazy about the folks on the other end of the general ATT customer service line but the folks working in the Sanford store are great. Also, shout out to Cameron at the Sanford ATT store who was very kind and helpful when I called with questions.

Okay, this is about the same repair from the previous review. No, the iPad didn't break again. But…read morethe screen... Yeah, Touch ID still doesn't work. I always get a message saying "Unable to activate Touch ID on this iPad." though I've gotten used to no Touch ID at this point. The real problem, though. Sometimes, three fourths of the screen just stops working when I plug it in. It stays AFTER you unplug it too. The only way to fix it? Reboot it while it's unplugged. Then it will work until you plug it back in. If you reboot it while it's plugged in? Screen doesn't work again. It only works if you reboot it while it's unplugged. One thing to note, though. You can use the whole screen, but the part that won't work you have to press down on the screen hard. This is not worth losing Touch ID and having a broken screen.

Nice guys, good service and decent repair costs. They replaced a damaged screen and burst battery…read morein an iPhone X quickly. Called to inform me of the damaged battery after removing the screen and explained cost. Charged a fraction of what an Apple store would.

Batteries plus in Sanford nc has an outstanding employee with product knowledge and most…read moreimportantly clean store, awesome customer service. I will always recommend this place to all my friends.

From the owner: Visit Batteries Plus in Sanford, NC for your battery, light bulb, cell phone repair and key fob…read moreneeds. Shop batteries for your car, boat, UPS system, watch, golf cart, motorcycle and cell phone batteries for your Apple iPhone, Samsung Galaxy, Note10 or other model. We're your source for LED light bulbs and smart home products like smart light bulbs, plugs, doorbells and cameras. Need car battery assistance? We test batteries for free and offer car battery replacement on most cars. Plus, we can program a new car key fob or keyless entry remote for you, or cut a new key for your vehicle. If you own a business, contact us to learn how you can save both money and time with a commercial business account.

This is what I shared with 500 + Facebook friends today:…read more"Radio Shack lost a sale to Amazon today. I was the ONLY customer in the store and even directly asked the manager for help. He said he'd be with me "in a little bit". Ten minutes later I gave up on him, tired of waiting. I walked out the front door and ordered the $12 item from Amazon via iPhone while standing in front of Radio Shack." I would rather pay shipping costs than suffer such very poor customer service. I can't imagine that this company will last much longer.

If you're looking to upgrade your cell phone and get a new I-PHONE this is the place to do it! I…read morewas greeted by not one but three sales associates, including the store manager Jeremy. I told them I was looking to upgrade my phone and my wife's phone to new I-PHONEs. RadioShack had them in stock in the color we wanted and quickly began the paperwork and the activation process. While I waited for the phones to get activated I asked about cases and another sales associate escorted me over to the cases and screen protectors. They had the color cases we wanted and brand in stock, I also bought two screen protectors. I was told that if I bought the screen protectors they would kindly install them for free for both of the phones! :) The phones were activated and the staff helped me get my phone registered and setup with the Apple I-Cloud system. What a treat that the staff worked hand in hand for both phones and I felt like a VIP all the way through the phone upgrading process. This is a wonderful place with great deals and excellent customer service that I recommend to all my friends and family.