They installed a subwoofer and a amp. When I picked it up I noticed they mounted the amp under the…read moredrivers seat. When I positioned the automatic seat back and fourth the amp became lodged and almost ripped out. I pointed it out to the installer and he asked if I would be repositioning the seat often. I said yes my wife drives the truck and I would like the freedom to move my seat around. So they mounted it to in the top of the seat and assured me it was fine. Couple months later the amp fell down and broke the rca cables. Now my airbag light is on also which when I google it it mentions cables could be lose or damaged under the driver side seat. I returned the vehicle for them to fix. They reran the wires and amp to the back seat lodge between the subwoofer and the wall. When you shut the seat it is completely obvious the rca cables get smashed into the wall. One week later I returned with a-broken cable that they deny was from there installation. I went into there shop again to show him the amp and how I believe the rca head was bent. I opened the seat and pulled out the only working one and it was broken also. He immediately said you just broke that not us. I could not believe my ears that he said it was not broken and I just did that. When are kept showing him that I am not paying for the cables to be installed again for them to break he told me to get out of his shop and he is done with the vehicle. These people do not know how to install anything.

Avoid this store and the manager Keith. I purchased a brand new phone and all the stuff totaling…read moreover $500. Less than a month later my phone stopped working and when I went in I was met with a ,"yeah, their recalled, you can have this" and was literally given a free phone. After the manager Keith was extremely inappropriate, hostile, and quite frankly, aggressive, the owner was contacted so I could at least receive a partial refund. 110$ was given and an excuse that Keith has mental illnesses that make him unable to control his emotions. I have never felt more uncomfortable and threatened in a place in my entire life. He didn't even finish setting up the free phone. He just made comments like "whomp whomp" and "it is what it is". I will never come here again. I will drive over an hour to another metro store. I suggest everyone does the same.

Sam was extremely helpful in setting up our new phone which we purchased from here. He was very…read morefriendly and informative provided excellent service and was very quick with the whole process. Highly recommend!

I can't recommend Herkimer Radio enough! Mary was absolutely fantastic from start to finish. We…read morebrought them 13 radios, and they had every single one repaired in about a week, which is incredibly impressive. Their turnaround time exceeded all of our expectations. What made the experience even more special was learning that my husband is from Monroe, and it turns out Mary knows my father-in-law and mother-in-law. I had no idea there was that connection! Even before realizing who we were, she treated us with exceptional kindness, professionalism, and genuine care. It was obvious that outstanding customer service is just the way they do business. It's hard to find businesses that are this friendly, efficient, and reliable. If you need radio repairs, Herkimer Radio is the place to go. We'll definitely be using them again in the future. Thank you, Mary, for such an amazing experience!

From the owner: We have been a family-owned business in Monroe County since…read more1936 and provide Motorola voice, video, and data solutions

The delivery men were excellent and careful getting into the house with our new chair. They set the…read morechair up and showed us how to use the remote for the chair, They placed it where it belonged in the living room. The overall experience with this crew was excellent.

I am beyond happy with the service I just got from Durochers, Monroe, Mi…read more The techs know what they are doing, are courteous, clean and prompt. I highly recommend Durochers to everyone!

Everything about is amazing. Plenty of machines, that all…read moreare in service. Machines are very new. Laundry card used that can be loaded by cash or card. Place is extremely clean.

Well only my second experience at Splash but much better. Allie was doing a fine job of customer…read moreservice and the cleaning she did made the place shine, great recovery!

After moving to T-Mobile from Verizon I quickly realized what a horrible mistake I made. After…read morethree times, I tried to get them to fix the problem. My bill went up $20 a month. From what they told me was going to be. From what I here from other people? This is a common scam T-Mobile pulls on people. I was told I would also get a $200 Visa gift card but I have not received it and when I talk to customer service. They can't find it and don't know what I'm even talking about. The result was their service doesn't work where I need it to. Wouldn't that be breach of contract? The manager of the location was no help and told me sorry it's our service. If the service doesn't work where I needed to, then the phone is useless, and I should not be held to a contract. T-Mobile is exactly what it has been forever. It is a horrible company with horrible customer service. And no matter how many times I call or chat with them. They will not give you a regional manager contact.

This review is for the store located at 1429 N. Telegraph Road Unit B. In Monroe Michigan…read more I highly recommend this store to EVERYONE! The Manager had the patience of "Job" with a smile on his face and his voice so kind, as he answered all my questions, and I had many. He spent 2 hours with me and his assistant was great as well. They took good care of me way beyond the call of duty. I wanted to read everything and they provided me with everything and set up my phone for me and like I said, had the patience of "job". I will recommend this store to anyone who wants to know where to go to get EXCELLENT SERVICE. Thank you both for all that you did...GREAT JOB!

Purchased a pair of pre-owned Avalon Eidolon speakers earlier this month. Staff was very helpful…read more Plastic wrapped and then carefully loaded the speakers for me into my Jeep Cherokee for the trip back to Grand Rapids. They look and sound fantastic with my Mark Levinson gear in the Living room. Thank you! Alan Slater in GR

I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.