I went to return a watch I bought just three days earlier and was told there'd be a $55 restocking…read morefee. After asking if it could be reduced or credited given my 25+ years as an AT&T customer, the manager came back and said she could lower it to $33 -- which I agreed to. However, after the refund was processed, I noticed she had only adjusted the fee to account for keeping the original $26 tax I paid. This felt deceptive and lacking in transparency. When I asked for her manager's contact info, she refused to provide it. Thankfully, AT&T online support resolved the issue and credited my full amount back. Unfortunately, I can't recommend this location due to the poor communication, lack of honesty, and unwillingness to put the customer first.

These guys were great to deal with, very friendly, attentive, knowledge and nice. Recommend coming…read morehere over the others.

Awesome service. Definitely exceeded my expectations. Ask for David, he's got it together and very…read morepatient.

I want to personally thank Melissa for outstanding customer service. She went beyond to help solve…read moremy bill issue. She was tenacious in helping me. Cellular Plus is lucky to have Melissa. Shannon

I needed help with my phone. Alexander spent time with me and treated my concerns with a high…read moredegree of concern and utmost professionalism. I ended up buying another phone and he helped me through the process. I have bought my last three phones from this store. Never going to the mall again !

They are not honest. They tell you one price and charge you a lot more. I tried to discuss with…read moremanager Shawn and he said let me look into it and call you back. He never called back and now won't take my call. They are not an actual Verizon business , just a contract sales business. I spoke directly to Verizon who explained we were treated unfairly and are helping fix the charges that were wrong ! Verizon told me not to go there again and I never will!!

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

This business has been in Kennewick since the 70's! They are wonderful people and Kathy is an…read moreabsolute expert in home audio. Also, there are listings for audio repair in Kennewick for businesses that no longer exist. Don't waste your time with running around town: go to Quicksilver and get all your home audio needs met right away and done right the first time.

I've been a loyal customer of Quicksilver Audio for over 40 years. I trust their competence and…read morequality. In the last five years, they installed Dolby Atmos speakers in my ceilings, a new 65-inch TV, and video cameras with wiring during a home addition. When my TV died unexpectedly, they took it to be repaired but it was too costly. I bought another from Costco, the same brand and model with few problems. Quicksilver installed it for free, and I'll continue doing business with them.

Customer service is at the top of Discreet Supplies support! They are fully stocked of all products…read moreneeded and ready for your needs. They work really well with your insurance company to make sure you are receiving the best items for the best value! I have recommended Discreet Supplies to many members of my family and friends!!

charged me a co-pay for two different months. My insurance covered the entire bill. After 3…read morecalls, Discreet refunded ONE co pay. I will have to call a fourth time to clear this up.

The whole team strives for great customer service! Almost immediate turn around time when I have…read morequestions! Highly recommend!

Their customer service has gone down. They used to be great, but seems like the longer you do…read morebusiness with them, the less they care. We've been waiting for close to a week for their technician to come and just finish the repair. 3 emails, 2 phone calls, still waiting.

Cheap pricing and same day service! What more could you want!! Crystal was amazing in helping me…read morehave a fabulous experience and getting the most out of promotions and my vision benefits. They have a large selection of eye glasses from $19 to more spendy designer frames. From start to finish it was about 90 minutes to pick out my frames and leave the door with my new glasses on my head!

Happy with their service and product. Araceli did great. Leslie was also helpful with giving her…read moreopinion on glasses. enjoy coming in to eyemart.